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  • Artificial Intelligence (AI)
  • Amit Bhatia

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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Humanize Your Conversational Bot

    Use Bot Personality And Engage Better To Connect With Humans
    October 19, 2017 | Amit Bhatia

    While conversational bots are multiplying and organizations of all sizes are jumping on the chatbot bandwagon, tech-obsessed firms are missing a key piece of the puzzle. The success of conversation...

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