Search Results

• Report Gauge Your Infrastructure Automation Maturity

  Assessment: The Infrastructure Transformation Playbook

  July 17, 2020 | Chris Gardner

  To convert your mundane operations routines into a finely tuned, automated ecosystem, you need to know where to start your transformation. This report guides infrastructure and operations (I&O)...

• Report Now Tech: Infrastructure Automation Platforms, Q2 2020

  Forrester's Overview Of 15 Infrastructure Automation Platform Providers

  June 16, 2020 | Chris Gardner

  You can use infrastructure automation platforms to model and deliver systems, augment continuous delivery efforts, and ensure compliance. But to realize these benefits, you'll first have to select...

• Report Hardware Remains Critical In A Software-Defined World

  Roadmap: The Infrastructure Transformation Playbook

  January 10, 2020 | Naveen Chhabra, Chris Gardner

  Infrastructure and operations (I&O) leaders live in a world of constant change. Their challenge is to embrace the latest technologies while continuing to maintain the tech they already have. I&O...

• Report Advance Your Physical Robotics RQ With Forrester's Automation Framework

  Apply Forrester's Framework To Create A Holistic Physical Automation Strategy

  December 6, 2019 | J. P. Gownder, Chris Gardner

  The impact of physical automation (automated vehicles, robotics, and surveillance) on customer experience is unquestionable. However, it can be difficult for enterprises to determine what types of...

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  Webinar Predictions 2020: Automation Strike Teams And Services Rise To Fend Off A Paradox

  November 26, 2019 | Chris Gardner, Craig Le Clair

  In 2020, cubicle jobs will be cannibalized, an automation paradox will rear its ugly head, and automation strike teams will rise. This webinar goes into the specifics of automation in 2020 and how...

• Report Predictions 2020: Automation

  Utilize Strike Teams To Fend Off The Automation Paradox

  October 30, 2019 | Chris Gardner, Craig Le Clair, J. P. Gownder

  Automation — a diverse set of technologies ranging from robotic process automation (RPA) to continuous delivery (CD) to hybrid cloud management and beyond — is a key investment for CIOs and their...

• Report Architect Your Automation Strike Teams To Accelerate Transformation

  Forget About Centers Of Excellence — Think Small, Agile Strike Forces

  October 11, 2019 | Craig Le Clair, Chris Gardner

  Emerging technologies such as robotic process automation (RPA), virtual agents, and machine learning have rocketed automation to a top spot among enterprise initiatives, yet firms are dragging...

• Report Staff Your Automation Strike Teams With Forrester's Framework

  Balance Domain Expertise With Automation Guru Know-How

  October 11, 2019 | Chris Gardner, Craig Le Clair

  Emerging technologies such as robotic process automation (RPA), virtual agents, and machine learning have rocketed automation to a top spot among enterprise initiatives, organizations are unsure...

• Report The Forrester Tech Tide™: Compute Platforms, Q4 2019

  Fifteen Technologies Underpin Compute Platforms

  October 10, 2019 | Chris Gardner, Abhijit Sunil

  Human experiences depend heavily on underlying technology performance, making compute platforms increasingly critical to a firm's ability to win, serve, and retain its customers. To optimize their...

• Report Beware The Automation Paradox

  Prepare For An Automated World Full Of Surprises And Requiring Higher Skills

  October 4, 2019 | Charles Betz, Chris Gardner

  Automate all the easy things, and what's left for people to do? The hard things. This maxim has never been truer. Automation reduces toil, but is this always a good thing? When systems become too...

• Report The Forrester Wave™: Infrastructure Automation Platforms, Q3 2019

  The 11 Providers That Matter Most And How They Stack Up

  August 7, 2019 | Chris Gardner

  In our 31-criterion evaluation of infrastructure automation platform providers, we identified the 11 most significant ones — BMC Software, Chef Software, HashiCorp, Micro Focus, Microsoft,...

• Report Master The Gamut Of Software Development Automation

  Apply Forrester's Framework To Create A Holistic Automation Strategy

  June 24, 2019 | Diego Lo Giudice, Chris Gardner, Christopher Condo

  The impact of automation on efforts to win, serve, and retain customers is unquestionable. However, it can be difficult for application development and delivery (AD&D) professionals to determine...

• Report Get Control Over Your Bots With Forrester's Automation Framework

  Use Nine Critical Dimensions To Decipher The Automation Landscape

  March 6, 2019 | Chris Gardner, Craig Le Clair

  The impact of automation on companies' efforts to win, serve, and retain customers is unquestionable. However, it can be difficult to determine how different types of automation relate to one...

• Report Decipher Infrastructure Automation With Forrester's Framework

  Landscape: The Infrastructure Transformation Playbook

  January 28, 2019 | Chris Gardner

  The impact of automation on companies' efforts to win, serve, and retain customers is unquestionable. However, it can be difficult for infrastructure and operations (I&O) professionals to determine...

• Report Predictions 2019: Automation

  Automation Technologies Will Drive Success From The Service Desk To Customer Service And Beyond

  November 6, 2018 | J. P. Gownder, Craig Le Clair, Bill Martorelli

  Automation technologies — a diverse set of technologies from robotic process automation (RPA) to business process management (BPM) to artificial intelligence (AI) and beyond — are becoming a key...