Charts & Figures
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Hong Kong Online Adults Use Smartphones For Banking
September 20, 2019
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Search Results
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Webinar The Pulse Of Financial Services Customers In Asia Pacific
The adoption of digital banking is about to accelerate and reach new levels of scale in Asia Pacific. Pioneers such as WeBank and Kakao have foreshadowed what is on the way, but this is just the...
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Report Case Study: How WeBank Became The World's Leading Digital Bank
Tencent-Backed WeBank Is Driving Financial Inclusion At Scale In China
Financial inclusion is a billion-customer-plus opportunity that many traditional banks neglect or fail to grasp. WeBank leveraged Tencent's digital ecosystem and emerging technology capabilities to...
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Report Six Common Pitfalls On Chinese Mobile Banking Apps And How To Fix Them
Learn From Industry Best Practices How To Avoid These Mistakes
Forrester recently concluded its Forrester Wave™ evaluation of mobile banking apps in mainland China, which assessed the functionality and user experience (UX) of the mobile banking apps of six...
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Report Digital Banks Will Push Hong Kong's Traditional Banks To Move Into The Digital Era
Customers Are Not Satisfied With Mobile Banking From Existing Banks
September 20, 2019 | Meng LiuThe arrival of digital-only banks will change the landscape of Hong Kong's banking industry. Digital business professionals at both new digital banks and traditional banks in Hong Kong need to...
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Report Six Common Pitfalls On Hong Kong Mobile Banking Apps And How To Fix Them
Learn From Industry Best Practices How To Avoid These Mistakes
August 28, 2019 | Meng LiuForrester recently concluded its Forrester Wave™ evaluation of mobile banking apps in Hong Kong, which assessed the functionality and user experience (UX) of the mobile banking apps of five large...
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Report The Forrester Banking Wave™: Hong Kong Mobile Apps, Q3 2019
Hong Kong Banks Must Improve Both Functionality And Usability To Create Great Experiences
Mobile apps have become the touchpoint of choice for people in Hong Kong to manage their finances. Digital banking teams need to build mobile banking experiences around customer needs, empowering...
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Report The Forrester Banking Wave™: Mainland China Mobile Apps, Q2 2019
Chinese Banks Offer Great Functionality And Usability, But There's Still Ample Room For Improvement
Mobile apps have become the touchpoint of choice for millions of people in China to manage their finances. Digital banking teams need to build mobile banking experiences around customer needs,...
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Report Mini-Programs Serve Customers In Their Financial Mobile Moments
Financial Institutions In China Need To Seize The Opportunity To Engage Empowered Customers With Mini-Programs
January 10, 2019 | Meng LiuChinese consumers spend the majority of their time on the digital platforms of Baidu, Alibaba, and Tencent (BAT) rather than on individual firms' mobile apps or websites. Mini-programs offer a...
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Report The BATJ Firms Are Driving Digital Financial Services For All
Baidu, Alibaba, Tencent, And JD.com Are Innovating Financial Ecosystems In China And Around The Globe
January 3, 2019 | Meng LiuThe financial technology (fintech) arms of Baidu, Alibaba, Tencent, and JD.com (BATJ) — four of the world's 10 largest fintech entities in 2018 — are now targeting financial services markets...
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Report Blockchain Is Years From Curing Cross-Border Payment Pains
Distributed Ledger Technology Has Potential But Faces Significant Obstacles
December 14, 2018 | Meng LiuAlthough the winter of cryptocurrency has arrived in China, the underlying technologies — blockchain or distributed ledger technology (DLT) — remain one of the hottest tech topics in financial...