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  • Report Global Mobile Banking Benchmark, 2017

    BBVA Earns The Top Spot

    To stay relevant to customers, digital banking strategy executives need to deliver useful and usable mobile banking services that not only exceed customers' current expectations but also anticipate...

  • Report Global Mobile Banking Benchmark: User Experience, 2017

    Applying Forrester's Digital UX Review To 53 Mobile Banking Apps
    July 13, 2017 | Andrew Hogan, Alex Causey

    For banks, good user experience (UX) drives revenue through ongoing loyalty, deepened trust, and increased conversion, as Forrester's research has proven. But are mobile banking apps delivering...

  • Report Capture The Global eCommerce Opportunity

    Shift Your Approaches To Globalization
    August 12, 2016 | Lily Varon

    Gone are the days when most brands offered just one or two international sites: Today, the end goal is a global eCommerce footprint. To reach that goal, eBusiness professionals are taking a...

  • Report Leverage Market Dynamics To Cope With Key Local Requirements Off The Shelf

    Global Banking Platform Deals 2012 — Functionality
    June 6, 2013 | Jost Hoppermann

    Forrester surveyed 29 vendors of globally deployed banking platforms about their 2012 deals and analyzed the results, looking for patterns in the functionality that these vendors sold. Regional...

  • Report Look For True Off-The-Shelf Support For Your Country

    Global Banking Platform Deals 2012 — Regions
    May 15, 2013 | Jost Hoppermann

    Forrester surveyed 29 vendors of globally deployed banking platforms on their 2012 deals. Our analysis of these deals by region reveals that growth ranged widely — from slight shrinkage to dramatic...

  • Report The Importance Of True International Marketing Content

    May 22, 2012 | Peter O'Neill

    Tech vendors are likely underperforming in international markets because their central marketing teams do not successfully integrate inputs from their field marketing colleagues about local market...

  • Report What CEOs Of Small Software Companies Need To Do In 2011

    How To Find The Best Opportunities In A High-Growth Market
    July 7, 2011 | Andrew Bartels

    The software market is poised to enjoy its best growth in a decade, and small software companies face great growth opportunities as their larger competitors struggle to adapt to a new world of...

  • Report Global Banking Platform Deals 2010: Functionality

    Demand Centers And Functional Heterogeneity Make Selection More Difficult
    May 26, 2011 | Jost Hoppermann

    Forrester surveyed 23 vendors of globally deployed banking platforms on their 2010 deals. Core banking and channels continue as important factors in many regions. Beyond that, regional functional...

  • Report Global Banking Platform Deals 2010: Regions

    Some Like It Hot
    May 6, 2011 | Jost Hoppermann

    Forrester surveyed 23 vendors of globally deployed banking platforms on their 2010 deals. Four regions — Africa, Asia Pacific, Europe, and North America — saw average to very strong increases in...

  • Report Get To Know Your 2010 Business Analysts

    January 31, 2011 | Mary Gerush

    In Q3 2010, Forrester Research and the International Institute of Business Analysis (IIBA) partnered to survey 1,461 business analysts (BAs), systems analysts, software requirements engineers, and...

  • Report Cloud Computing Market Dynamics In MEA: South Africa

    September 9, 2010 | Michael Barnes, James Erickson

    This document provides an overview of cloud computing in South Africa for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns, market awareness...

  • Report Cloud Computing Market Dynamics In The Middle East And Africa (MEA): Regional Overview

    September 6, 2010 | James Erickson, Michael Barnes

    This document provides an overview of cloud computing in the Middle East and Africa (MEA) for vendor strategists. The report will allow vendor strategists to understand cloud-related market trends...

  • Report Cloud Computing Market Dynamics In MEA: Nigeria

    September 1, 2010 | James Erickson, Michael Barnes

    This document provides an overview of cloud computing in Nigeria for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns, market awareness and...

  • Report Cloud Computing Market Dynamics In MEA: Egypt

    September 1, 2010 | Summer Hamad, Michael Barnes

    This document provides an overview of cloud computing in Egypt for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns, market awareness and user...

  • Report Global Banking Platform Deals 2009: Regions And Functionality

    A Cold Breeze And Only One Hot Region Characterize The 2009 Market
    August 19, 2010 | Jost Hoppermann

    Forrester surveyed 17 vendors of globally deployed banking platforms on their 2009 deals. The regional analysis shows that Asia Pacific has been the single highly active region. Most of the...

  • Report Morocco Industry Opportunity

    May 1, 2010 | James Erickson

    This report provides a comprehensive overview for vendor strategists of vertical industries in Morocco in order to address market opportunities more successfully. Particular analysis and focus are...

  • Report Competitive Analysis: Morocco

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Morocco Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Morocco in order to address...

  • Report Algeria IT Spending By Vertical

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Algeria Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Algeria in order to address...

  • Report Algeria Industry Opportunity

    May 1, 2010 | James Erickson

    This report provides a comprehensive overview for vendor strategists of vertical industries in Algeria in order to address market opportunities more successfully. Particular analysis and focus are...

  • Report Morocco IT Spending By Vertical

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Morocco Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Morocco in order to address...

  • Report Competitive Analysis: Algeria

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Algeria Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Algeria in order to address...

  • Report Market Overview: The State Of Enterprise Green IT Adoption, Q4 2009

    December 24, 2009 | Christopher Mines

    Forrester's sixth enterprise green IT survey shows that adoption of green IT practices are rebounding despite the ongoing economic recession. Enterprises are taking a slow but steady approach to...

  • Report Learn More About Your 2009 Business Analysts

    November 13, 2009 | Mary Gerush

    These data charts highlight more data from the Forrester Research/IIBA Q2 2009 Global Business Analyst Online Survey, first reviewed in the July 23, 2009, "Your 2009 Business Analysts: Know Them To...

  • Report Global Banking Platform Deals 2008: Functionality

    Three Top Functional Areas Drive Banking Platform Projects
    August 20, 2009 | Jost Hoppermann

    Forrester surveyed 17 vendors of globally deployed banking platforms on their 2008 deals and analyzed the results from a functional and regional perspective. This analysis shows that the global...

  • Report Global Banking Platform Deals 2008: Regions

    Some Like It Hot
    July 31, 2009 | Jost Hoppermann

    Forrester surveyed 17 vendors of globally deployed banking platforms on their 2008 deals and analyzed the results with a regional perspective. This analysis shows that North America joined Asia...

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