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FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Adoption Profile: Public Cloud In Europe, Q2 2020

    European Public Cloud Innovation Continues
    May 29, 2020 | Paul Miller

    Every enterprise in Europe is continually evolving its cloud strategy — or should be. In 2020, European infrastructure and operations (I&O) pros are tasked with critiquing the cost efficiency and...

  • Report The UK Customer Experience Index, 2019

    How Brands Build Loyalty With The Quality Of Their Experience
    November 13, 2019 | Joana de Quintanilha

    How well do leading brands build loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of all 36 brands across five industries in the UK CX Index....

  • Report Adoption Profile: Public Cloud In Europe, Q2 2019

    European Public Cloud Innovation Continues Despite GDPR's Entrance And Reinforcement
    April 29, 2019 | Lauren Nelson, Paul Miller

    Every enterprise in Europe is continually evolving its cloud strategy — or should be. In 2019, European infrastructure and operations (I&O) pros are tasked with critiquing the cost efficiency and...