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  • Report The ROI Of SaaS

    A Total Economic Impact™ Analysis Uncovers Long-Term Business Value, But Cost Savings Are Not Guaranteed
    May 13, 2016 | Liz Herbert, Shaheen Parks

    Software-as-a-service (SaaS) is fast becoming a viable alternative for enterprise software across every business process category. But application development and delivery (AD&D) professionals must...

  • Report The ROI Of BPM Suites

    A Total Economic Impact™ Analysis Uncovers Real Transformational Benefits
    August 22, 2011 | Clay Richardson

    Companies waste millions of dollars each year on ineffective and inefficient business processes. Many companies attack this waste with process improvement exercises using approaches such as Six...

  • Report How To Assess The Impact Of Social Media In B2B Tech Marketing

    February 23, 2010 | Laura Ramos

    As business-to-business (B2B) marketers experiment more with social media like blogs, Facebook, LinkedIn, Twitter, and YouTube, they worry if venturing into uncharted social waters will pay off in...

  • Report The ROI Of eLearning

    A Total Economic Impact™ Analysis Uncovers Big Benefits From Learning Online
    April 13, 2009 | Claire Schooley

    Online learning earns companies a positive return on investment (ROI) in less than a year. If you have a business that is spread across many locations, it makes good business sense to implement an...

  • Webinar Valuing IT Flexibility

    March 13, 2009 | Chip Gliedman

    A flexible, extensible, and scalable infrastructure are universally considered to be better than their respective alternatives. However, deciding when to invest in such flexibility and how much to...

  • Report TCO And Security Are Top Concerns For SaaS

    February 27, 2009 | Liz Herbert

    This presentation contains data on software-as-a-service (SaaS) implementation and expansion plans at North American and European Enterprises and SMBs, as well as reasons why firms are not...

  • Report Firms Adopting RSS See Very Strong Business Value

    July 10, 2008 | G. Oliver Young

    An overview of RSS adoption among firms in the US

  • Report One In Five Firms Has Not Measured The Value Of Its Web 2.0 Deployments

    July 10, 2008 | G. Oliver Young

    An overview of Web 2.0 deployment among firms in the US

  • Report The ROI Of Interactive Chat

    A Total Economic Impact™ Analysis Uncovers Big Benefits Of Proactive Chat
    February 4, 2008 | Chip Gliedman

    Too many companies sit passively by while prospects on the verge of buying abandon their online shopping carts or applications, potentially never to return. Smart organizations are evaluating the...