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  • Report TechRadar™: Digital Store Customer Experience Technology, Q3 2016 (Updated)

    October 3, 2017 | Ananda Chakravarty, Lily Varon

    Promising technologies to revolutionize the in-store shopping experience for consumers are inundating retailers. Our research shows that most of these experiences miss the mark today. To help both...

  • Report TechRadar™: BT Infrastructure, Q2 2016

    May 9, 2016 | Andre Kindness, Robert Stroud, J. P. Gownder

    Software has turned the infrastructure world upside down. Hardware speeds and feeds no longer dominate infrastructure and operations (I&O) professionals' criteria; they know that the fastest...

  • Report TechRadar™: Digital Intelligence, Q2 2016

    April 26, 2016 | James McCormick

    Digital intelligence technologies to track, understand, and optimize customer interactions across all digital touchpoints have evolved far beyond traditional web analytics. Vendors are constantly...

  • Report TechRadar™: Marketing And Advertising Technology, Q1 2016

    The Top Technologies Marketers Need For Their BT Agenda
    February 11, 2016 | Mary Pilecki, Luca S. Paderni, Srividya Sridharan

    Marketing technologies have changed dramatically in the last decade, with new solutions built to support the growing channels and touchpoints consumers are using to connect with brands across all...

  • Report TechRadar™: Business Technology Monitoring, Q3 2013, Part 4 Of 5

    Analysis Of Business Monitoring Technologies In The "Growth" Ecosystem Phase
    November 27, 2013 | John Rakowski

    In Part 4 of Forrester's TechRadar™ series on business technology (BT) monitoring, we examine four technologies in the "Growth" ecosystem phase: application and middleware monitoring, configuration...

  • Report TechRadar™: Business Technology Monitoring, Q3 2013, Part 3 Of 5

    Analysis Of Business Monitoring Technologies In The "Survival" Ecosystem Phase
    November 27, 2013 | John Rakowski

    In Part 3 of Forrester's TechRadar™ series on business technology (BT) monitoring, we examine eight technologies in the "Survival" ecosystem phase: business activity monitoring, cloud cost...

  • Report TechRadar™: Business Technology Monitoring, Q3 2013, Part 2 Of 5

    Analysis Of Business Monitoring Technologies In The "Creation" Ecosystem Phase
    September 20, 2013 | John Rakowski, Jean-Pierre Garbani

    In Part 2 of Forrester's TechRadar™ series on business technology (BT) monitoring, we examine three technologies in the "Creation" ecosystem phase: application fault monitoring, end user behavior...

  • Report TechRadar™: Business Technology Monitoring, Q3 2013, Part 1 Of 5

    To Become A True Business Partner, Focus Investment On Customer-Centric Monitoring Technologies
    September 9, 2013 | John Rakowski, Jean-Pierre Garbani

    The monitoring technology market is awash with solutions, marketing acronyms, best practices, and the promise of "proactive" technology management. For many enterprise IT organizations, this...

  • Report Topic Overview: Forrester Methodologies Defend IT Actions In A Down Economy

    October 20, 2008 | Tom Pohlmann

    Forrester employs four methodologies — TechRadar, Total Economic Impact (TEI), the Forrester Wave, and Best Practices — that align with the decisions you face every day as CIO. This Topic Overview...