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  • Report Now Tech: Enterprise Service Management, Q3 2019

    Forrester's Overview Of 24 ESM Providers
    August 19, 2019 | Charles Betz, Will McKeon-White

    Enterprise service management (ESM) offerings help enhance enterprise service delivery, support core IT service management (ITSM) processes, and speed overall service delivery. But to realize these...

  • Report Now Tech: Unified Endpoint Management, Q2 2019

    Forrester's Overview Of 21 UEM Providers
    June 13, 2019 | Andrew Hewitt

    Infrastructure and operations (I&O) teams can use unified endpoint management (UEM) to better manage employee devices and applications, resulting in improved employee experience, customer trust,...

  • Report Now Tech: Application Modernization And Migration Services, Q1 2019

    Forrester's Overview Of 42 Application Modernization And Migration Services Providers
    March 29, 2019 | Bill Martorelli

    You can use application modernization and migration services to accelerate your digital transformation journey, leveraging outside talent to address skill shortages, accelerate migration to the...

  • Report Now Tech: Customer Communications Management, Q1 2019

    Forrester's Overview Of 17 CCM Providers
    January 11, 2019 | Craig Le Clair

    You can use customer communications management (CCM) to format, personalize, and distribute content to support physical and electronic communications and improve the customer experience. But to...

  • Report Now Tech: Cloud Migration Technology, Q3 2018

    Forrester's Overview Of 20 Cloud Migration Technology Providers
    August 3, 2018 | Bill Martorelli, Lauren E. Nelson

    You can use cloud migration tools to balance anticipated benefits with costs, deliver high value from a lift-and-shift migration, and complement migration services from firms. But to access these...

  • Report Now Tech: Hyperconverged Infrastructure, Q3 2018

    Forrester's Overview Of 14 Hyperconverged Infrastructure Vendors
    July 12, 2018 | Naveen Chhabra

    You can use hyperconverged infrastructure (HCI) to deliver flexible and scalable infrastructure services, simplify IT operations, and reduce overall costs. But to access these benefits, you'll...

  • Report Now Tech: Continuous Delivery And Release Automation, Q3 2018

    July 10, 2018 | Charles Betz

    You can use continuous delivery and release automation (CDRA) offerings to automate digital pipelines, enable faster product iterations, and improve end-to-end management and visibility of the...

  • Report Now Tech: Enterprise Service Management Providers, Q3 2018

    Forrester's Overview Of 22 ESM Providers
    July 6, 2018 | Charles Betz

    Enterprise service management (ESM) offerings provide user access to enterprise business and IT services, enable creation of new solution and support workflows, and improve visibility into overall...

  • Report Now Tech: Unified Endpoint Management, Q2 2018

    Forrester's Overview Of 19 UEM Providers
    June 28, 2018 | Andrew Hewitt

    Infrastructure and operations (I&O) teams can use unified endpoint management (UEM) to more simply manage a diverse set of employee technologies, resulting in improved employee experiences,...

  • Report Now Tech: Hybrid Cloud Management, Q1 2018

    Forrester's Overview Of 41 Hybrid Cloud Management Providers
    March 15, 2018 | Lauren E. Nelson, Sophia I. Vargas

    You can use hybrid cloud management tools to reduce your cloud bill, with performance in mind; gain cloud brokerage insights; and simplify management across platforms. But to access these benefits,...

  • Report Now Tech: Continuous Resolution, Q1 2018

    Forrester's Overview Of 17 Continuous Resolution Providers
    February 16, 2018 | Charles Betz

    You can use continuous resolution providers like ServiceNow and xMatters to preserve enterprise value, improve the availability of digital services, and handle operational disruptions consistently....