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  • Report Now Tech: Unified Endpoint Management, Q2 2019

    Forrester's Overview Of 21 UEM Providers
    June 13, 2019 | Andrew Hewitt

    Infrastructure and operations (I&O) teams can use unified endpoint management (UEM) to better manage employee devices and applications, resulting in improved employee experience, customer trust,...

  • Report Now Tech: Industrial IoT Software Platforms In China, Q2 2019

    Forrester's Overview Of 40 Industrial IoT Software Platform Providers
    June 12, 2019 | Danny Mu

    Firms operating in China can use industrial internet of things (IoT) software platforms to achieve operational excellence, improve customer experience, and innovate new business models. But to...

  • Report Now Tech: Enterprise Health Clouds, Q2 2019

    Forrester's Overview Of 29 Enterprise Health Cloud Providers
    May 21, 2019 | Jeff Becker

    You can use enterprise health clouds to reduce infrastructure costs, create a 360-degree view of the consumer, and deploy compelling new high-touch engagement solutions. But to realize these...

  • Report Now Tech: Enterprise Container Platforms In China, Q2 2019

    Forrester's Overview Of 31 Enterprise Container Platform Providers
    April 12, 2019 | Charlie Dai

    You can use enterprise container platforms (ECPs) to speed customer value delivery, boost application performance, and simplify cloud-native development and deployment. But to realize these...

  • Report Now Tech: Payment Tokenization, Q1 2019

    Forrester's Overview Of 21 Payment Tokenization Providers
    March 7, 2019 | Andras Cser

    You can use payment tokenization (PT) solutions to: 1) reduce the risk of fraud from stolen personal account numbers (PANs); 2) reduce the scope of PCI DSS compliance and audits; and 3) increase...

  • Report Now Tech: Omnichannel Customer Service Outsourcers, Q1 2019

    Forrester's Overview Of 28 Omnichannel Customer Service Outsourcing Providers
    February 14, 2019 | Ian Jacobs, Laura Naparstek

    You can use omnichannel customer service outsourcing to improve cost efficiency, quickly stand up digital engagement channels, and adjust to unexpected customer interaction volume. But to access...

  • Report Now Tech: Managed Security Services In Asia Pacific, Q1 2019

    Forrester's Overview Of 19 Managed Security Service Providers
    January 16, 2019 | Jinan Budge

    You can use managed security services to rapidly transform your security operations, improve your talent diversity, increase your breadth of skills, and support your global business. But to access...

  • Report Now Tech: Customer Communications Management, Q1 2019

    Forrester's Overview Of 17 CCM Providers
    January 11, 2019 | Craig Le Clair

    You can use customer communications management (CCM) to format, personalize, and distribute content to support physical and electronic communications and improve the customer experience. But to...

  • Report Now Tech: Rapid App Delivery, Q1 2019

    Forrester's Overview Of 41 Rapid-App-Delivery Providers
    January 4, 2019 | John R. Rymer, Rob Koplowitz

    Digital process automation for wide deployments (AKA DPA-wide) and low-code development platforms let application development and delivery (AD&D) pros and their business partners automate and...

  • Report Now Tech: Enterprise Architecture Management Suites, Q4 2018

    Tools And Technology: The EA Practice Playbook
    December 18, 2018 | Gordon Barnett

    You can use enterprise architecture management suites (EAMS) to obtain a holistic view of the impacts of business demand, productivity improvements of EA stakeholders, and insights on enterprise...

  • Report Now Tech: Loyalty Marketing, Q4 2018

    October 22, 2018 | Emily Collins

    You can use loyalty marketing vendors to develop loyalty strategies, design and manage loyalty programs, and measure your loyalty marketing efforts. But to access these benefits, you'll first have...

  • Report Now Tech: Cloud Contact Center Providers, Q3 2018

    Forrester's Overview Of 24 Cloud Contact Center Providers
    August 10, 2018 | Art Schoeller

    You can use cloud contact center providers to rapidly deliver critical contact center capabilities, reduce or eliminate capex for hardware and software, and protect existing contact center...

  • Report Now Tech: Predictive Analytics And Machine Learning Solutions In China, Q3 2018

    Forrester's Overview Of 22 PAML Providers In China
    July 17, 2018 | Charlie Dai

    You can use predictive analytics and machine learning (PAML) solutions to build predictive models and generate insights. But to access these benefits, you'll first have to select from a diverse set...

  • Report Now Tech: Value Stream Management Tools, Q3 2018

    Forrester's Overview Of 13 Value Stream Management Tools

    You can use value stream management (VSM) tools to identify waste in delivery processes, create high-fidelity tool chains, and insert role-based visualization and analytics into data. But to access...

  • Report Now Tech: Hyperconverged Infrastructure, Q3 2018

    Forrester's Overview Of 14 Hyperconverged Infrastructure Vendors
    July 12, 2018 | Naveen Chhabra

    You can use hyperconverged infrastructure (HCI) to deliver flexible and scalable infrastructure services, simplify IT operations, and reduce overall costs. But to access these benefits, you'll...

  • Report Now Tech: Security Automation And Orchestration (SAO), Q3 2018

    Forrester's Overview Of 17 SAO Providers
    July 5, 2018 | Joseph Blankenship

    You can use security automation and orchestration (SAO) to increase analyst capacity, shorten incident response times, and integrate disparate security technologies. But to access these benefits,...

  • Report Now Tech: Healthcare Analytics, Q2 2018

    Forrester's Overview Of 24 Healthcare Analytics Providers
    June 29, 2018 | Arielle Trzcinski

    You can use healthcare analytics to gain deeper customer insight, build data-driven strategies, and improve performance in value-based care initiatives. But to access these benefits, you'll first...

  • Report Now Tech: Unified Endpoint Management, Q2 2018

    Forrester's Overview Of 19 UEM Providers
    June 28, 2018 | Andrew Hewitt

    Infrastructure and operations (I&O) teams can use unified endpoint management (UEM) to more simply manage a diverse set of employee technologies, resulting in improved employee experiences,...

  • Report Now Tech: Collaborative Work Management Tools, Q2 2018

    Forrester's Overview Of 26 Collaborative Work Management Providers
    June 22, 2018 | Margo Visitacion

    Information workers use collaborative work management (CWM) tools to collaborate on various types of digital content and manage time-sensitive project and process-related activities. But to access...

  • Report Now Tech: Cloud Unified Communications Providers, Q2 2018

    Forrester's Overview Of 24 Cloud Unified Communications Providers
    June 4, 2018 | Art Schoeller

    You can use cloud unified communications (UC) providers to quickly deliver critical UC capabilities to your workers, reduce or eliminate capex investments, and protect existing UC investments. But...

  • Report Now Tech: EU- And UK-Based Enterprise Content Management, Q2 2018

    Forrester's Overview Of 20 EU- And UK-Based Enterprise Content Management Providers
    June 1, 2018 | Cheryl McKinnon

    You can use enterprise content management (ECM) to advance employees' engagement and knowledge sharing, improve customers' digital experience, and meet compliance obligations. But to access these...

  • Report Now Tech: Agile Requirements Management Tools, Q2 2018

    Forrester's Overview Of 22 Agile Requirements Management Providers
    May 22, 2018 | Margo Visitacion, Bill Seguin

    Software development teams use agile requirements management (RM) tools to connect design and development, reduce technical debt, and maintain structure while scaling Agile. But to access these...

  • Report Now Tech: DDoS Mitigation Solutions, Q2 2018

    Forrester's Overview Of 21 DDoS Migration Solutions
    April 27, 2018 | Joseph Blankenship

    You can use DDoS mitigation solutions to ensure the availability of mission-critical services, preserve brand reputation, and maintain customers' experience with your digital assets. But to access...

  • Report Now Tech: Service Providers For Next-Generation SAP Products, Q2 2018

    Forrester's Overview Of 33 Service Providers For Next-Generation SAP Products
    April 20, 2018 | Amanda LeClair, Liz Herbert

    SAP customers use service providers for next-generation SAP products to access new skill sets, leverage providers' experience with SAP products, and get an outside perspective on innovation. But to...

  • Report Now Tech: API Strategy And Delivery Service Providers, Q1 2018

    Forrester's Overview Of 22 API Strategy And Delivery Service Providers
    March 21, 2018 | Randy Heffner

    Software leaders often look to API strategy and delivery services to accelerate API business strategy, multiply returns from API investments, and establish agility for fluid, unpredictable business...

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