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The SaaS Transformation Playbook For 2019

Optimize Your Business Applications For Value And Flexibility

Companies looking to maintain their competitive edge and execute on digital transformation strategies need modern, flexible business applications. Forrester's software-as-a-service (SaaS)...

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  • Report Business Platforms Power Your Digital Business

    Business Platforms Are The Foundation For New Value Creation
    March 15, 2017 | Dan Bieler

    Business platforms will reshape a wide variety of industries, markets, and work arrangements, leveraging data analytics to create new customer value ecosystems. Business platforms will push...

  • Report Mobile Becomes A Key Success Imperative For CIOs

    Forrester Survey Data Highlights The Urgency For The CIO To Complete The Mobile Mind Shift
    November 12, 2015 | Dan Bieler

    Mobile is a vital part of the CIO's business technology agenda to help improve customer experience, employee productivity, and new revenue channels. The most visionary and forward-looking CIOs,...

  • Report Customer Privacy Is A European CIO Priority

    Companies Across Europe Will Differentiate On The Way They Handle Privacy Issues
    August 18, 2014 | Dan Bieler, Enza Iannopollo

    The ruling by the European Court of Justice in May 2014 that an individual can demand that "irrelevant or outdated" information is deleted from search results should remind chief information...

  • Report The Future Of Telecom: Strategies To Move Off The Endangered Species List

    December 2, 2011 | Dan Bieler

    Telcos are an endangered species; their traditional business model has come undone, and many operators face a downward revenue/earnings/investment spiral. The classic telco position is eroding due...

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