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Report FAQ: Should We Incorporate Voice Into Our Digital Experiences Portfolio?
Make Smart Choices Rather Than Following The Crowd
Forrester clients are increasingly interested in voice services. Why? Consumer ownership of voice-enabled devices. At the end of 2018, there were 348 million smartphones and 41.7 million smart...
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Report It's Time To Make Every Web Application A Progressive Web App
Mobile Apps Will Slip To A Niche Role As PWAs Combine The Discoverability Of The Web With The Experience Of An App
The technology pendulum has swung from the web being all the rage to the web being a terrible experience. Now, it's swinging back to the web being all the rage again, thanks to progressive web apps...
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Blog Building The Web? If It’s Not Progressive, It’s Not Right!
October 9, 2018 | Michael FacemireWeb apps or native apps? For a long time, that was the choice we had for building mobile experiences. And we all know the tradeoff: Native apps are really expensive but give the best experience....
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Webinar Forrester Futurology: The Future Of The Web Platform
September 6, 2018 | Michael Facemire“There’s an app for that.” We’ve spent the last 10 years building native client digital experiences — for mobile, for desktop, and lately for connected home...
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Report Build A Digital Experience Portfolio
The Strategy And Technology You Need To Create Tomorrow's Digital Experiences
Digital experience used to be a simple choice: web or mobile. But with chatbots, connected products, messaging platforms, notifications, and more to contend with, deciding whether to build an app...
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Webinar Choosing The Right Conversational Computing Platform
As conversational computing matures, organizations look to continue driving technology standards. Application developers must help drive the decision-making process with an eye toward functional...
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Report The Forrester Wave™: Digital Experience Development Platforms, Q2 2018
The Nine Providers That Matter Most And How They Stack Up
June 26, 2018 | Michael FacemireIn our 33-criteria evaluation of digital experience development platforms (DXDPs), we identified the nine most important vendors — Amazon Web Services (AWS), IBM, Kony, Microsoft, Oracle,...
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Report Now Tech: Digital Experience Development Platforms, Q2 2018
Forrester's Overview Of 21 Digital Experience Development Platform Providers
June 25, 2018 | Michael FacemireYou can use a digital experience development platform (DXDP) to enable an integrated portfolio offering, provide a great development experience, and address a lust for cognitive services. But to...
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Webinar Forrester Futurology: The Future Of B2B Digital Experiences
May 22, 2018 | John Bruno, Michael FacemireWhat does the future of business-to-business (B2B) digital experience look like? Your company has an extensive set of partners, but the interactions you have with them look nothing like those...
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Report The Future Of Digital Experiences
Vision: The Mobile eBusiness Playbook
Digital channels are more amorphous and fragmented than ever. However, they share a common core: mobile. Mobile will emerge as the central choreographer in this broader, connected ecosystem....
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Report The Forrester New Wave™: Conversational Computing Platforms, Q2 2018
The Seven Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications,...
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Report Build A Four-Tier Digital Engagement Platform
Mobile is pushing aging web architectures to the brink. The three-tier architecture built for a browser-led PC world can't flex, scale, or respond to the needs of a good mobile experience or the...
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Webinar Do You Need A Mobile App? If So, How Many?
Do you need a mobile app? Do you already have one and wonder if you should reconsider? For either, how “native” does that app need to be? Forrester data shows that consumers use fewer...
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Webinar Values-Based Consumers, Part 3: Forrester Futurology
This roundtable discussion will examine how values-driven consumers will change their behaviors and what it means for companies and institutions in the future. Key takeaways: The way that...
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Report Measuring Mobile Apps
Mobile users drive development teams to deliver new features and capabilities. Mobile performance management tools provide an essential feedback loop to guide the content of these updates. The...
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Report Developing Tomorrow's Digital Experiences
Digital channels are more amorphous and fragmented than ever. However, they share a common core: mobile. Mobile will emerge as the central choreographer in this broader, connected ecosystem....
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Report Case Study: How To Transform The Employee Experience With Microapps
CBSi's Journey To Solve Its Application Productivity Problem
Employees use a variety of mobile and desktop applications to access information they need to accomplish their jobs. However, these apps are often siloed, are difficult to manage, and don't offer a...
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Webinar Predictions 2018: Mobile Evolves Into The Digital Experience Conductor
2018 is the year that mobile becomes core to the digital ecosystem. Devices are evolving to seamlessly work together. Tooling is following that evolution, allowing developers to build for these...
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Report The New Dawn Of Functional Programming
What Enterprises Need To Know About The Next Era Of Software Development
Functional programming (FP) is beginning to hit the mainstage. Requiring greater scale and dynamic experiences, the customer-facing software development world is outgrowing stateful,...
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Report Predictions 2018: Mobile Evolves Into The Digital Experience Conductor
Landscape: The Mobile eBusiness Playbook
2018 is the year that mobile becomes core to the digital ecosystem. Devices are evolving to seamlessly work together. Tooling is following that evolution, allowing developers to build for...
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Report Mobile Feast Or Beggar's Banquet?
The variety of mobile operating systems, devices, form factors, and middleware technologies make an implementation that simply extends existing websites impossible, as do the time-to-market and...
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Webinar Forrester Futurology: The Future Of Application Development
This installment of Forrester Futurology examines the future of application development. We’ve seen the progression from individual application servers, to virtual machines, to containers,...
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Report Building A Mobile Business Case: It's A Steep Climb
Mobile app development may seem inexpensive, but it's not. While there are low-cost development tools and frameworks, apps require ongoing support and updates, and labor costs are high. Moreover,...
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Report The Future Of Enterprise Mobility
Three Technologies That Create A Productive Mobile Employee Experience
When it comes to enterprise mobility, I&O pros have focused heavily on delivering apps to workers — and are missing the real opportunity to mobilize workers. While some apps are vital to employee...
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Report The Forrester Wave™: Enterprise Health Clouds, Q3 2017
Developer-Friendly Platforms Lead The Way With Insights-Driven Offerings
July 26, 2017 | Kate McCarthy, Michael Facemire, Alex KramerIn our 37-criteria evaluation of enterprise health cloud providers, we identified the 10 most significant ones — ClearDATA, CloudMine, IBM, Kinvey, Medable, Microsoft, MphRx, NTT DATA, Salesforce,...
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