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  • Webinar Understand Digital Twin’s Role In Your IoT Journey

    Wednesday, November 13, 2019, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Paul Miller

    There’s a lot of hype around the digital twin right now, but there’s also clear value. Join this webinar to find out what Forrester believes the digital twin to be, to hear examples of...

  • Forum CX NYC 2019

    Change The Game: Leading Radical CX Innovation
    June 11, 2019 | New York City | Harley Manning, Rick Parrish, Maxie Schmidt-Subramanian

    First, the good news. Customer experience (CX) leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and...