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  • Kjell Carlsson, Ph.D.

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  • Webinar Realize Your (Computer) Vision

    Top Computer Vision Use Cases And Vendors For Driving Growth And Operational Efficiency At Every Enterprise
    Tuesday, August 13, 2019, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Kjell Carlsson, Ph.D.

    New computer vision techniques allow you to collect unprecedented intelligence about your customers, employees, products, and processes. Even better, they enable you to drive outcomes at scale for...

  • Report New Tech: AI-Fueled Speech Analytics Solutions, Q2 2018

    Forrester's Landscape Overview Of 31 Providers

    The introduction of artificial intelligence (AI) technologies into speech analytics has turned this once-quiet backwater of the customer service world into a growing market for customer insight...

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