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  • Report Forrester Infographic: Build A Better Bot Management Program

    Create A Single Team Now To Battle Bad Bots
    July 8, 2019 | Amy DeMartine

    Internet traffic contains a worrying amount of bad bot traffic. Organizations need to do a much better job of combating them or suffer their scraping, fraud, inventory hoarding, credential...

  • Forum CX NYC 2019

    Change The Game: Leading Radical CX Innovation
    June 11, 2019 | New York City | Harley Manning, Rick Parrish, Maxie Schmidt-Subramanian

    First, the good news. Customer experience (CX) leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and...

  • Report Partner With European Security Startups To Protect Your Business

    How To Capitalize On The Market's Best New Innovations
    December 28, 2018 | Paul McKay

    In addition to more-traditional venture funding, investors and governments across Europe have spent big to set up security incubators and accelerators, and their efforts have resulted in some true...

  • Report Emerging Technology Spotlight: Edge Computing

    Edge Computing Drives Smarter Systems And Experiences
    November 12, 2018 | James Staten, Brian Hopkins

    Emerging infrastructure, cloud, and software capabilities — optimized for deployment anywhere you need them — enable immediate, low-latency, and secure engagements. CIOs and business technology...

  • Report Lay Your Security Tech Foundation

    Beginner Level: Technology Practices For Cybersecurity And Privacy

    This report — the first of three in the technology competency of the cybersecurity and privacy playbook — outlines the technologies that CIOs and other technology leaders should prioritize to move...

  • Report The Forrester New Wave™: Bot Management, Q3 2018

    The 12 Providers That Matter Most And How They Stack Up
    September 20, 2018 | Amy DeMartine

    In Forrester's evaluation of the emerging bot management market, we identified the 12 most significant providers — Akamai Technologies, Alibaba Cloud, Cloudflare, DataDome, Distil Networks, Oracle...

  • Report New Tech: Bot Management, Q3 2018

    Forrester's Landscape Overview Of 19 Providers
    September 6, 2018 | Amy DeMartine

    Software programs make attacking applications easy. Malicious hackers use these programs — called "bots" — to quickly develop, launch, and evolve attacks. These can be simplistic or sophisticated,...

  • Report The Top Emerging Technologies To Watch 2018

    To outpace the competition, CIOs must keep a constant finger on the pulse of technology change. Forrester has identified 12 emerging technologies with massive disruptive potential; their impact...