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  Webinar Wealth Management Predictions 2021

  Firms Embrace Digital To Thrive

  January 14, 2021 | Vijay Raghavan, David Hoffman

  We will remember 2020 for COVID-19: The pandemic permanently changed the ways customers seek advice and how financial advisors dispense it. As the lockdown began, consumers did not have access to a...

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  Webinar Insurance Predictions 2021

  Insurers Find Opportunity Amid Chaos

  January 13, 2021 | Ellen Carney, Jeffery Williams

  We are a world in recovery heading into 2021. Insurers will need to contend with an unpredictable virus and its economic consequences, dramatic climate events, and the aftermath of a polarizing US...

• Report Fintech Funding Roundup, Q1 2020

  Investors Reduce Risk As The COVID-19-Induced Downturn Begins

  April 23, 2020 | Peter Wannemacher, August du Pont

  Incumbent firms can't afford to stand still, especially as newcomers move into their traditional markets and win funding from investors. Some of those investors are the same traditional financial...

• Report How Google Plans To Massively Scale AI To Disrupt Healthcare

  Tech Titans In Healthcare

  March 3, 2020 | Jeff Becker, Caleb Ewald

  Google is betting big on healthcare — investing heavily to create a viable healthcare revenue stream. By injecting world-class AI into routine care delivery, Google is positioning itself to be a...

• Report Now Tech: Healthcare CRM, Q1 2020

  Forrester's Overview Of 17 Healthcare CRM Providers

  February 21, 2020 | Arielle Trzcinski, Kate Leggett

  You can use healthcare CRM to attract, acquire, and retain customers; aggregate complex and disparate data sets; and provide insight to drive behavior change. But to realize these benefits, you'll...

• Report How Apple Plans To Democratize Personal Health Data To Disrupt Healthcare

  Tech Titans In Healthcare

  February 20, 2020 | Jeff Becker, Annalise Clayton

  Apple is betting big on healthcare — investing heavily to create a viable healthcare revenue stream. By empowering consumers with democratized health data and increasingly sophisticated clinical...

• Report How Amazon Plans To Reinvent Employee Wellness And Disrupt Healthcare

  Tech Titans In Healthcare

  January 23, 2020 | Jeff Becker, Annalise Clayton

  Amazon is betting big on healthcare — investing heavily to create a viable healthcare revenue stream. The customer-obsessed tech titan is hiring a small army of industry thought leaders, such as...

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  Webinar SaaS Billing Technology: A Sleeper Agent For Business Agility

  December 16, 2019 | Lily Varon

  Your ability to keep up with market changes and the quality of your customer experiences will depend on agile billing technology. Everything from customer trust to the company’s accounting is...

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  Webinar Healthcare Predictions 2020: Survive And Thrive Amid Innovation And Regulation

  December 10, 2019 | Jeff Becker, Annalise Clayton, Caleb Ewald

  Viewers should join this webinar to gain a clear understanding of the expected innovation and legislation facing the US healthcare industry in 2020. Virtual care growth will support a broader and...

• Report How To Protect Your Future Healthcare Revenue Streams

  A Revenue Cycle Strategy Guide For Healthcare Providers

  October 8, 2019 | Jeff Becker

  Value-based care (VBC) has reached its tipping point. Forrester anticipates that in 2019, more than 50% of US healthcare services will be paid for under VBC models. Managing the transition from...

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  Webinar APIs Storm Healthcare: The Rise Of Health Data Interoperability

  September 23, 2019 | Jeff Becker

  For more than a decade, legislators, vendors, and healthcare executives have pursued health data interoperability, beset by technical hurdles and rampant accusations of information blocking. Today,...

• Report Now Tech: Enterprise Health Clouds, Q2 2019

  Forrester's Overview Of 29 Enterprise Health Cloud Providers

  May 21, 2019 | Jeff Becker

  You can use enterprise health clouds to reduce infrastructure costs, create a 360-degree view of the consumer, and deploy compelling new high-touch engagement solutions. But to realize these...

• Report Define Your Payment Strategy For B2B eCommerce In China

  Banks Still Dominate The B2B Payment Space

  April 26, 2019 | Meng Liu

  As the world's largest eCommerce market, China appeals to global B2C and B2B brands alike. But China's B2B eCommerce market is not as mature as the consumer space. Multinationals that want to...

• Report How To Build A Healthcare IoT Platform

  Leverage An Adoption Road Map To Build Out A Successful Strategy

  March 22, 2019 | Jeff Becker

  Consumers are increasingly capturing personal health data, and the race is on to engage with them around it — putting it to use to improve their healthcare experience. This report looks at the...

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  Webinar Digital Transformation Snakes And Ladders

  February 26, 2019 | Nigel Fenwick

  Digital business transformation is hard. Many efforts fail to deliver. Yet firms will invest billions of dollars into business transformations around the world in 2019. Are there tactics you...