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• Report The Forrester Tech Tide™: Internet Of Things, Q3 2019

  Eighteen Technologies Underpin IoT Solutions

  July 25, 2019 | Michele Pelino

  A diverse array of internet-of-things (IoT) technologies is necessary to enhance operational efficiencies and enable personalized customer experiences across vertical markets and use cases. To help...

• Report The Forrester Tech Tide™: Digital Workspace Tech For Employee App Enablement, Q2 2019

  18 Technologies That Empower Employees With Access To Critical Productivity Apps

  April 16, 2019 | Andrew Hewitt

  Forrester's employee experience (EX) research is grounded in the idea that what makes employees happiest at work is their ability to get meaningful work done every day. Applications play a...

• Report The Forrester Tech Tide™: Sales And Customer Service Technologies, Q3 2018

  Eighteen Technologies Underpin Customer Engagement

  July 19, 2018 | Kate Leggett, John Bruno

  Delivering differentiated customer experiences is critical to firms' ability to win, serve, and retain customers. To accelerate their performance in sales and customer service, companies are...

• Report The Forrester Tech Tide™: Zero Trust Threat Prevention, Q3 2018

  25 Technologies Underpin Zero Trust Threat Prevention

  July 12, 2018 | Amy DeMartine, Chase Cunningham, Joseph Blankenship

  Zero Trust (ZT) threat prevention is increasingly critical to deny malicious attackers' access to enterprise assets. To accelerate their performance in ZT threat prevention, companies are...

• Report The Forrester Tech Tide™: Risk And Compliance Management, Q2 2018

  14 Technologies Underpin Risk And Compliance Efforts

  May 1, 2018 | Nick Hayes

  Companies today face unprecedented risk velocity and volatility. Digital disruption, cyberattacks, vulnerable third parties, and geopolitical instability — this is just a sampling of issues that...

• Report The Forrester Tech Tide™: Enterprise Collaboration, Q1 2018

  20 Technologies Underpin Enterprise Collaboration

  February 16, 2018 | Art Schoeller, Nick Barber

  Enterprise collaboration (EC) is increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in collaboration, companies are evaluating and...

• Report The Forrester Tech Tide™: Virtual Care For Digital Health, Q1 2018

  15 Technologies Move Healthcare From The Hospital To The Home

  February 12, 2018 | Kate McCarthy, Alex Kramer

  Virtual care is increasingly critical to healthcare firms' ability to win, serve, and retain their customers. To accelerate their performance in virtual care, companies are evaluating and adopting...