2 results for "leah buley" in Reports
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  • For Customer Experience Professionals


    Report Lessons Learned From Innovators At Forrester's CXNYC 2015 Forum

    December 23, 2015 | Leah Buley

    At Forrester's CXNYC 2015 Forum, a panel of leaders from three fast-growing startups shared how they drive innovation at their companies. Their lessons are crucial for any business, big or small,...

  • For Customer Experience Professionals


    Report Brief: To Beat Disruption, Think Like A Disruptor

    The NewCo Conference Offers Clues To Coming CX Disruption
    December 21, 2015 | Leah Buley, Andrew Hogan

    To beat disruptors, it helps to know how to think like one. For a snapshot of how disruptors operate today and what it's likely to mean for customer experience (CX) in the coming years, Forrester...

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