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  • Report Create A Collaborative SaaS Migration Road Map That Is Fast, Not Perfect

    Road Map: The SaaS Transformation Playbook
    February 1, 2019 | Duncan Jones

    Forrester Analytics data shows that two-thirds of software decision makers in enterprises plan to replace or complement their enterprise resource planning (ERP) software with software-as-a-service...

  • Report Take Two Technology Roads To Digital Experience Success

    Road Map: The Digital Experience Delivery Playbook
    November 16, 2018 | Ted Schadler

    Once you have a strategy to prioritize digital interactions and have assessed the business impact of each investment, it's time to produce your technology road map. You must pursue two paths...

  • Report Four Steps For Building A Platform Business

    Business Software Architecture, Craft, And Collaboration Are The Keys
    August 16, 2018 | Randy Heffner

    Software is critical to the platform business models digital-first execs across industries from accounting to transportation are pursuing. Beyond delivering the immediate customer value these...

  • Report Map The Way To Your CRM Business Outcomes

    Road Map: The CRM Playbook
    May 4, 2018 | Kate Leggett

    When application development and delivery (AD&D) professionals create a CRM road map, they need to evaluate alternative CRM tactics, leverage synergies between initiatives, slot each new initiative...

  • Report Build A Four-Tier Digital Engagement Platform

    Road Map: The Mobile App Development Playbook
    March 22, 2018 | Michael Facemire, Ted Schadler

    Mobile is pushing aging web architectures to the brink. The three-tier architecture built for a browser-led PC world can't flex, scale, or respond to the needs of a good mobile experience or the...

  • Report Define Your CRM Plan

    Strategic Plan: The CRM Playbook
    March 6, 2018 | Kate Leggett, John Bruno

    To avoid wasting time and effort on ill-conceived CRM initiatives, organizations should keep a laser focus on creating business value. Sound planning for CRM requires application development and...

  • Report A Developer's Guide To Forrester's Strategies For API Success

    A Guided Tour Of Forrester's Research On APIs And SOA
    March 6, 2018 | Randy Heffner

    APIs are critical for digital transformation. Beyond their architectural role in app integration, APIs enable new business strategies, rapid business change, broad ecosystem connectivity, and...

  • Report A Solid Enterprise Collaboration Road Map Reduces Risk And Drives Adoption

    Road Map: The Enterprise Collaboration Playbook
    February 28, 2018 | Art Schoeller

    Enterprise collaboration (EC) technology can transform how employees work by eliminating barriers to collaboration, improving customer engagement, and accelerating the flow of information and...

  • Report Demystifying Serverless Computing

    What The Serverless Movement Is, And Why You Should Care
    January 25, 2018 | Jeffrey S. Hammond, John R. Rymer

    Tempted to dismiss "serverless" as just the latest fad in application development? Don't. Read this report to understand how serverless — a set of cloud services, programming patterns, business...

  • Report A Developer's Guide To Forrester's Strategies For Integration And Digital Business Platforms

    Take A Guided Tour Of Forrester's Research On All Aspects Of Integration
    December 27, 2017 | Randy Heffner

    A transformation to digital business drives significant investment in new customer channels, new technologies, and new ecosystems, making integration more critical than ever. But it's wrong for...

  • Report Microservices And External APIs Underpin Digital Business

    Firms With Digital Business Priorities Invest In Architecture For Agility
    October 17, 2017 | Randy Heffner

    Digital transformation, APIs, and microservices all make headlines these days, and our data shows the relationship between them: Enterprises with top priorities like changing their business models...

  • Report Digital Banking Application Trends For 2018

    Use New Technologies To Enhance Your Banking Apps
    September 7, 2017 | Jost Hoppermann

    Banking applications represent the primary touchpoints for both customers and the banking business itself. Banks' application development and delivery (AD&D) teams need to be aware of five key...

  • Report Designing Microservice Apps For Containers And Cloud Platforms

    Early Adopters Illuminate More Than 30 Emerging Practices
    July 27, 2017 | Randy Heffner

    For application development and delivery (AD&D) leaders seeking to deliver business change more quickly, containers provide better application packaging while microservices provide better...

  • Report A Framework For Designing AI-Human Interactions

    Building Compelling Experiences Requires A Multilayered Technology Approach
    March 15, 2017 | Rob Koplowitz, TJ Keitt

    We are on the verge of an era in which computers will augment our ability to anticipate, identify, and adapt to changes in our personal and professional lives. The systems that enable such...

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