Search Results
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Report Gauge The Maturity Of Your Applications Portfolio And Strategy
Assessment: The SaaS Transformation Playbook
March 6, 2019 | Duncan JonesAre you evolving your business applications in the right direction quickly enough? Will outdated processes and/or lack of skills hold you back? This report and the associated online tool will help...
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Report Quantifying The Business Value Of SaaS
Business Case: The SaaS Transformation Playbook
Software-as-a-service (SaaS) continues to grow in popularity across every type of enterprise application. And SaaS purchases can be both expensive and mission-critical — putting more pressure on...
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Report Drive Greater Speed, Innovation, And Adoption With SaaS Transformation
Executive Overview: The SaaS Transformation Playbook
February 13, 2019 | Liz HerbertCompanies looking to maintain their competitive edge and execute on digital transformation strategies need modern, flexible business applications. Forrester's software-as-a-service (SaaS)...
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Report Weighing The Options To Oracle's New Java SE Subscription
Oracle's Licensing Changes Spur Clients To Consider Alternatives
In June 2018, Oracle announced a new support model for its commercial Java runtime, Oracle Java SE. Java SE Subscription is a jarring disruption to long-term Java shops, including hikes in support...
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Report Setting The Technology Foundation For Your Enterprise Collaboration Strategy
Tools And Technology: The Enterprise Collaboration Playbook
January 29, 2019 | Art SchoellerMany organizations are making a fundamental bet on enterprise collaboration (EC) to link the various roles in the customer experience ecosystem and make worker effectiveness and engagement into a...
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Report Move BI To The Cloud To Achieve Greater Agility, Part 3
The Three-Part Guide To BI Modernization
December 4, 2018 | Boris EvelsonAn on-premises, single-tenant business intelligence (BI) platform is inflexible and outdated. This report makes recommendations to application development and delivery (AD&D) pros working on BI...
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Report The Forrester Wave™: Collaborative Work Management Tools For The Enterprise, Q4 2018
The 10 Providers That Matter Most And How They Stack Up
October 24, 2018 | Margo VisitacionIn our 34-criteria evaluation of collaborative work management (CWM) tools providers, we identified the 10 most significant ones — Airtable, Asana, Clarizen, Microsoft, monday.com, Planview,...
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Report The Forrester Wave™: Cloud Contact Centers, Q3 2018
The 11 Providers That Matter Most And How They Stack Up
September 25, 2018 | Art SchoellerIn our 32-criterion evaluation of cloud contact center providers, we identified the 11 most significant ones — 8x8, Aspect, Avaya, Cisco, Enghouse Interactive, Five9, Genesys, NewVoiceMedia, NICE...
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Report Capitalize On SaaS CRM Solutions With Better Governance
Organization: The CRM Playbook
August 20, 2018 | Kate LeggettOrganizations increasingly adopt software-as-a-service (SaaS) CRM solutions, but few have adapted their governance processes and policies to get maximum value out of those solutions. The move to...
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Report Now Tech: Cloud Contact Center Providers, Q3 2018
Forrester's Overview Of 24 Cloud Contact Center Providers
August 10, 2018 | Art SchoellerYou can use cloud contact center providers to rapidly deliver critical contact center capabilities, reduce or eliminate capex for hardware and software, and protect existing contact center...
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Report Now Tech: Digital Banking Platforms, Q3 2018
Forrester's Overview Of 36 Digital Banking Platforms
July 13, 2018 | Jost HoppermannYou can use digital banking platforms to improve customer service and account opening; reduce time to market of new products and services, as well as downtime; and provide the basis for great...
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Report The Forrester Wave™: Digital Experience Development Platforms, Q2 2018
The Nine Providers That Matter Most And How They Stack Up
June 26, 2018 | Michael FacemireIn our 33-criteria evaluation of digital experience development platforms (DXDPs), we identified the nine most important vendors — Amazon Web Services (AWS), IBM, Kony, Microsoft, Oracle,...
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Report Now Tech: Digital Experience Development Platforms, Q2 2018
Forrester's Overview Of 21 Digital Experience Development Platform Providers
June 25, 2018 | Michael FacemireYou can use a digital experience development platform (DXDP) to enable an integrated portfolio offering, provide a great development experience, and address a lust for cognitive services. But to...
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Report Now Tech: Cloud Unified Communications Providers, Q2 2018
Forrester's Overview Of 24 Cloud Unified Communications Providers
June 4, 2018 | Art SchoellerYou can use cloud unified communications (UC) providers to quickly deliver critical UC capabilities to your workers, reduce or eliminate capex investments, and protect existing UC investments. But...
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Report The Forrester Wave™: Development-Only Public Cloud Platforms, North America, Q2 2018
The 11 Providers That Matter Most And How They Stack Up
In our 27-criteria evaluation of development-only public cloud platform providers, we identified the 11 most important vendors — Alibaba, Amazon Web Services (AWS), CenturyLink, Google, IBM,...
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Report The Forrester Wave™: Full-Stack Public Cloud Development Platforms, North America, Q2 2018
The Seven Providers That Matter Most And How They Stack Up
In our 31-criteria evaluation of full-stack public cloud development platform providers, we identified the seven most important vendors — Alibaba, AWS, CenturyLink, Google, IBM, Microsoft, and...
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Report Now Tech: Public Cloud Development Platforms, Q1 2018
Forrester's Overview Of 17 Public Cloud Development Platform Providers
Software developers use public cloud development platforms to develop and deliver applications fast and with less risk, quickly introduce software-based business innovations, and modernize...
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Report Demystifying Serverless Computing
What The Serverless Movement Is, And Why You Should Care
Tempted to dismiss "serverless" as just the latest fad in application development? Don't. Read this report to understand how serverless — a set of cloud services, programming patterns, business...
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Report AI APIs In The Cloud Are Here
Five Ways Enterprise App Dev Teams Can AI-ize Applications
Add artificial intelligence capabilities to your applications! That's what C-suite executives are increasingly telling application development and delivery (AD&D) professionals to do. And major...
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Report Inquiry Spotlight: Digital Services, Q2 2017
Client Inquiries Focus On Cloud And SaaS — But The Shift Is On To New Service Offerings
October 20, 2017 | Amanda LeClairForrester analysts field hundreds of inquiries related to services each month. The inquiries can help you understand the challenges other customers face, prepare you for shifts in the landscape,...
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Report The Forrester Wave™: Enterprise BI Platforms With Majority Cloud Deployments, Q3 2017
Ten Solutions Offer Choice In An Environment Characterized By Innovation
In our 22-criteria evaluation of enterprise business intelligence (BI) platforms with majority cloud-deployment providers (some of whom also offer complete or partial on-premises options), we...
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Report Designing Microservice Apps For Containers And Cloud Platforms
Early Adopters Illuminate More Than 30 Emerging Practices
July 27, 2017 | Randy HeffnerFor application development and delivery (AD&D) leaders seeking to deliver business change more quickly, containers provide better application packaging while microservices provide better...
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Report Amazon Connect: Not Yet Ready For Prime Time
Take A Wait-And-See Approach Before Choosing Amazon's New Cloud Contact Center Offering
Amazon aims to disrupt the contact center industry with Amazon Connect — a cloud-based addition to the company's growing product portfolio that runs on Amazon Web Services (AWS). It attempts to...