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  • Report China Tech Market Outlook, 2019 To 2020

    2019 Will Be A Year Of Rebalancing For China's Decision Makers
    January 15, 2019 | Charlie Dai

    Technology spending in China will reach US$256 billion in 2019 as the Chinese government and enterprises leverage digital technologies to further drive reforms and transformations. This report...

  • Report The CIO's Guide To Lead-To-Revenue Management

    Examining The CMO's World Through A CIO's Lens
    January 14, 2019 | Leslie Joseph, Lori Wizdo

    Marketing teams today make ever greater demands on their firm's technology strategy and budgets. In response, today's CIOs must forge a close strategic partnership with their CMOs. To do so, they...

  • Report Build A Strong Process Foundation For Cybersecurity And Privacy

    Beginner Level: Process For Cybersecurity And Privacy
    January 10, 2019 | Nick Hayes, Claire O'Malley

    To ensure long-term success in cybersecurity and privacy, CIOs and technology leaders must establish repeatable and clearly defined processes for critical areas ranging from internal data security...

  • Report Optimize Your Cybersecurity And Privacy Process To Maximize Business Success

    Advanced Level: Process For Cybersecurity And Privacy
    January 10, 2019 | Stephanie Balaouras

    CIOs who pursue cybersecurity and privacy excellence not only reduce risk and protect the brand, they help their firms drive growth and long-term success. This report — the third of three in the...

  • Report Elevate Cybersecurity And Privacy With Process Metrics

    Intermediate Level: Process For Cybersecurity And Privacy
    January 10, 2019 | Nick Hayes, Salvatore Schiano

    The intermediate phase of the journey to cybersecurity and privacy maturity turns on establishing metrics and collecting data to drive process improvement. This report — the second of three in the...

  • Report The Forrester Wave™: Contract Lifecycle Management For All Contracts, Q1 2019

    The 13 Providers Of CLM Solutions For All Contracts That Matter Most And How They Stack Up
    January 8, 2019 | Andrew Bartels

    In our 30-criteria evaluation of contract lifecycle management (CLM) providers for all contracts, we identified the 13 most significant ones — Agiloft, Apttus, CLM Matrix, Cobblestone, Concord,...

  • Report The Forrester Wave™: Enterprise Insight Platforms, Q1 2019

    The Nine Providers That Matter Most And How They Stack Up
    January 7, 2019 | Brian Hopkins

    In our 21-criterion evaluation of enterprise insight platforms (EIPs), which combine data management, analytics, and insight application development tooling, we identified the nine most significant...

  • Report Now Tech: AI Consultancies, Q4 2018

    Forrester's Overview Of 24 AI Service Providers
    December 21, 2018 | Michele Goetz

    You can use artificial intelligence consultancies to facilitate AI strategy and design, augment data science resources, and provide digital transformation and data support. But to access these...

  • Report Don't Let GDPR Derail Your Blockchain Strategy

    Distributed Ledger Technology Can Even Become Part Of GDPR Compliance Frameworks
    December 21, 2018 | Martha Bennett, Enza Iannopollo

    Striking the optimal balance between transparency and confidentiality is one of the key challenges when designing a system based on distributed ledger technology (DLT). GDPR stipulations like the...

  • Report Real-Time Is The Next Evolution In CX Success

    Build Real-Time Capabilities That Allow Your Business To Move At The Customer's Speed
    December 17, 2018 | Bobby Cameron

    Companies striving to be customer-obsessed are running into customer experience (CX) roadblocks. Customer Experience Index (CX Index™) scores are not improving; instead, Forrester finds them to be...

  • Report A Four-Tier Approach To Building Your Innovation Network

    Ecosystem: The Innovation And Emerging Technology Playbook
    December 14, 2018 | Dan Bieler

    The ability to effectively participate in and contribute to innovation networks is a core competency of the CIO's innovation strategy. As traditional linear value chains give way to network-based...

  • Report Now Tech: Digital Business Transformation Accelerators, Q4 2018

    Forrester's Overview Of 31 Digital Business Transformation Services Providers
    December 13, 2018 | Nigel Fenwick

    You can use digital business transformation accelerators to develop transformation strategies, build and test digital prototypes, and integrate prototypes into your business model at scale. But to...

  • Report Disruptive Innovations Are Happening In Every Industry

    If Farmers Can Innovate, So Can You
    December 12, 2018 | James Staten, Michele Pelino

    Every company is facing future digital disruption from peers and new market entrants that are leveraging technology chains to deliver disruptive new market innovations. Even old school industries...

  • Report Top Research For CIOs: Customer Experience

    Help Your Firm Realize The Value Of Superior CX
    December 11, 2018 | Matthew Guarini

    In the age of the customer, the ability to deliver a quality experience to your customers is a key differentiator. Position yourself to be the company that customers love, trust, and come back to,...

  • Report Emerging Technology Spotlight: Computer Vision

    Computer Vision Gives Machines The Gift Of Sight
    December 10, 2018 | Brandon Purcell, Kjell Carlsson, Ph.D.

    Thanks to massive training data sets, deep neural networks, and graphics processing units (GPUs), computers can now accurately identify objects and features in images and video. CIOs and business...

  • Report 2019 US Tech Budget Outlook: What CIOs Should Expect

    Look For Continued Strong Tech Growth, But With Some Weakening And More Risks
    December 7, 2018 | Andrew Bartels

    With US firms finalizing their 2019 tech budget plans, we provide our current forecast for the 2019 US tech market across multiple dimensions, including by tech category, by business technology...

  • Report Emerging Technology Spotlight: Businesswide Networking Fabric

    Businesswide Networking Fabric Enriches Your Digital Business Value
    December 3, 2018 | Andre Kindness

    Businesswide networking fabrics have started to disrupt traditional networking service providers and vendors. Enterprises must understand what this disruptive technology is, when it will be mature,...

  • Report Quantum Is Not An Immediate Security Threat

    Start Educating Your Team On The Long-Term Security Implications Of Quantum Computing
    November 30, 2018 | Brian Hopkins

    Headline grabbing statements about the near-term threat of quantum computers to security contain truth that is often disguised by hype. This report separates fact from fiction. CIOs need this...

  • Report Distributed Ledgers And Quantum Computing: Take The Threat Seriously, But Don't Panic

    Well-Architected Blockchains Are Unlikely To Be At Risk
    November 30, 2018 | Martha Bennett

    Quantum computing has the potential to do serious damage to distributed ledger technology (DLT) systems or blockchains, depending on how they're designed and what cryptography they use. But how...

  • Report Emerging Technology Spotlight: Distributed Ledger Technology

    Distributed Ledger Technology Enables New Business And Trust Models
    November 26, 2018 | Martha Bennett

    Distributed ledger technology (DLT), also known as blockchain, enables new business and trust models and has true transformational potential. However, it's still a nascent technology, and designing...

  • Report Emerging Technology Spotlight: Serverless Computing

    Serverless Computing Accelerates Software Innovation
    November 19, 2018 | Jeffrey S. Hammond

    Serverless computing — a set of cloud services, programming patterns, business models, and design ideas — enables new levels of flexibility in software through applications that respond to events....

  • Report The Future Of Your Business Depends On Emerging Technology

    Use Forrester's LIFT Framework To Drive Real Differentiation
    November 16, 2018 | Brian Hopkins

    Your business depends on a continuous supply of new technology to achieve its business goals. Beginners tend to approach this demand by fitting new technology to existing business needs. Advanced...

  • Report 2018 US Tech Talent Hotspots

    Tap New Metro Markets To Get The Tech Talent You Need At A Cost You Can Afford
    November 14, 2018 | Andrew Bartels, Nate Meneer

    A highly skilled, customer-obsessed tech workforce is a powerful competitive advantage in the age of the customer. But a strong labor market and the growing need for tech skills across all...

  • Report Overcome Internal Barriers To Successfully Innovate

    Start With Creating The Right Corporate Culture, Structure, And Approach
    November 13, 2018 | James Staten

    In the age of the customer, market leaders such as C-suite executives are prioritizing innovation to help drive market change. If your priority is disruptive innovation, some of your biggest...

  • Report Emerging Technology Spotlight: Edge Computing

    Edge Computing Drives Smarter Systems And Experiences
    November 12, 2018 | James Staten, Brian Hopkins

    Emerging infrastructure, cloud, and software capabilities — optimized for deployment anywhere you need them — enable immediate, low-latency, and secure engagements. CIOs and business technology...

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