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  • Report Now Tech: Cloud Desktops, Q4 2019

    Forrester's Overview Of 15 Cloud Desktop Providers
    October 10, 2019 | Andrew Hewitt

    You can use cloud desktops to improve employee experience (EX), enhance workforce continuity, and scale business operations rapidly. But to realize these benefits, you'll first have to select from...

  • Report Now Tech: Enterprise Service Management, Q3 2019

    Forrester's Overview Of 24 ESM Providers
    August 19, 2019 | Charles Betz, Will McKeon-White

    Enterprise service management (ESM) offerings help enhance enterprise service delivery, support core IT service management (ITSM) processes, and speed overall service delivery. But to realize these...

  • Report Now Tech: Unified Endpoint Management, Q2 2019

    Forrester's Overview Of 21 UEM Providers
    June 13, 2019 | Andrew Hewitt

    Infrastructure and operations (I&O) teams can use unified endpoint management (UEM) to better manage employee devices and applications, resulting in improved employee experience, customer trust,...

  • Report Now Tech: Application Modernization And Migration Services, Q1 2019

    Forrester's Overview Of 42 Application Modernization And Migration Services Providers
    March 29, 2019 | Bill Martorelli

    You can use application modernization and migration services to accelerate your digital transformation journey, leveraging outside talent to address skill shortages, accelerate migration to the...

  • Report Now Tech: Customer Communications Management, Q1 2019

    Forrester's Overview Of 17 CCM Providers
    January 11, 2019 | Craig Le Clair

    You can use customer communications management (CCM) to format, personalize, and distribute content to support physical and electronic communications and improve the customer experience. But to...

  • Report Now Tech: Cloud Migration Technology, Q3 2018

    Forrester's Overview Of 20 Cloud Migration Technology Providers
    August 3, 2018 | Bill Martorelli, Lauren E. Nelson

    You can use cloud migration tools to balance anticipated benefits with costs, deliver high value from a lift-and-shift migration, and complement migration services from firms. But to access these...

  • Report Now Tech: Hyperconverged Infrastructure, Q3 2018

    Forrester's Overview Of 14 Hyperconverged Infrastructure Vendors
    July 12, 2018 | Naveen Chhabra

    You can use hyperconverged infrastructure (HCI) to deliver flexible and scalable infrastructure services, simplify IT operations, and reduce overall costs. But to access these benefits, you'll...

  • Report Now Tech: Continuous Delivery And Release Automation, Q3 2018

    July 10, 2018 | Charles Betz

    You can use continuous delivery and release automation (CDRA) offerings to automate digital pipelines, enable faster product iterations, and improve end-to-end management and visibility of the...

  • Report Now Tech: Enterprise Service Management Providers, Q3 2018

    Forrester's Overview Of 22 ESM Providers
    July 6, 2018 | Charles Betz

    Enterprise service management (ESM) offerings provide user access to enterprise business and IT services, enable creation of new solution and support workflows, and improve visibility into overall...

  • Report Now Tech: Unified Endpoint Management, Q2 2018

    Forrester's Overview Of 19 UEM Providers
    June 28, 2018 | Andrew Hewitt

    Infrastructure and operations (I&O) teams can use unified endpoint management (UEM) to more simply manage a diverse set of employee technologies, resulting in improved employee experiences,...

  • Report Now Tech: Hybrid Cloud Management, Q1 2018

    Forrester's Overview Of 41 Hybrid Cloud Management Providers
    March 15, 2018 | Lauren E. Nelson, Sophia I. Vargas

    You can use hybrid cloud management tools to reduce your cloud bill, with performance in mind; gain cloud brokerage insights; and simplify management across platforms. But to access these benefits,...

  • Report Now Tech: Continuous Resolution, Q1 2018

    Forrester's Overview Of 17 Continuous Resolution Providers
    February 16, 2018 | Charles Betz

    You can use continuous resolution providers like ServiceNow and xMatters to preserve enterprise value, improve the availability of digital services, and handle operational disruptions consistently....