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  • Report Global Business Technographics® Infrastructure Survey, 2016: Overview

    A Business Technographics Presentation
    March 15, 2017 | Tyler McDaniel

    This report is an overview of the Forrester Data: Global Business Technographics® Infrastructure Survey, 2016. It covers the broad patterns seen among business and technology decision makers across...

  • Report Market Overview: Managed Service Providers, Part 2

    Service Provider Market Dynamics Will Muddy The Channel Ecosystem
    May 6, 2013 | Jonathan Silber

    An inflection point has surfaced in the managed service provider (MSP) market. Tech vendors must awaken to the revolution that is swiftly taking shape in the ecosystem as cloud computing adoption...

  • Report How Customers Value IaaS Cloud Channels

    Hosters And Tech Vendors Are Drafting Amazon's Slipstream
    September 5, 2012 | Tim Harmon

    The infrastructure-as-a-service (IaaS) cloud business, with its high margins, is a strong attractant to a slew of provider channels. But customers view different provider types differently in terms...

  • Report Demand Insights: The SMB Hardware Infrastructure Market

    SMBs' Plans For Servers, Storage, Virtualization, Form Factors, And Cloud Computing
    April 20, 2011 | Tim Harmon

    Suppliers of infrastructure hardware to small and medium-size business (SMB) buyers are poised for better times, given plans by SMBs to upgrade their software and associated hardware...

  • Report Empowered Users Will Change How Business Software Is Served

    An Empowered Report: Lessons For Tech Marketers From The IT Management Software Market
    October 26, 2010 | Peter O'Neill

    The face of business software applications is changing dramatically as new-generation users drive for a Web 2.0 intuitive user interface. User expectations with respect to service will also be...

  • Report Banking And Insurance Cloud Usage, Risk Perceptions, And Decision-Makers

    December 9, 2009 | Ellen Carney

    Based on the 2009 Business Data Services hardware survey, this is a banking and insurance industry look at cloud computing and cloud storage usage, risk perceptions, and decision-maker data.

  • Report The State Of Emerging Enterprise Hardware: 2009 To 2010

    Business Data Services North America And Europe
    December 1, 2009 | Frank E. Gillett

    This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3...

  • Report The State Of Emerging SMB Hardware: 2009 To 2010

    Business Data Services North America And Europe
    December 1, 2009 | Tim Harmon

    This report provides sample highlights of an extensive data set collected across North American and European enterprises and small and medium-size businesses (SMBs) via our Enterprise And SMB...

  • Report Market Momentum: IT Management Software Market, H1 2009

    Vendors Are Missing The Cloud And Virtualization Waves
    November 5, 2009 | Peter O'Neill

    Forrester's market momentum overview assists vendor strategy professionals in tracking the evolution of the IT management software (ITMS) market and in gathering intelligence about the major...

  • Report Hardware Tech Marketers Bank On The Small Financial Services Market

    May 6, 2009 | Ellen Carney

    Not too long ago, IT hardware vendors banked on the business they got from financial services industry giants like Morgan Stanley, The Royal Bank of Scotland, and AIG. When the Wall Street bubble...

  • Report ChanSat India 2009: The Voice Of India's IT Channel Community

    May 1, 2009 | Tirthankar Sen

    It is of paramount importance to have an appropriate channel strategy in a geographically diverse market like India in order to cater to the growing opportunities. This document is based on a...

  • Report Predictions 2009: Economic Trends Will Set The Tone For Technology Marketers

    December 23, 2008 | Emily Van Metre, Jennifer Belissent, Ph.D., Laura Ramos

    2008 was an eventful year, marked by a recession, the collapse of major financial institutions, and record unemployment. Next year will bring many challenges for technology marketers as they work...

  • Report IBM's Server Appliance Will Change The Market For Small Business Computing

    Lotus Foundations Server Adds Credibility To The Product Category
    May 8, 2008 | Michael Speyer

    Small businesses want sophisticated IT functionality, but their lack of IT resources requires that IT is delivered in a highly reliable no-touch manner. Linux-based server appliances have emerged...

  • Report Hardware Vendor Positioning Benchmark, Q1 2008

    A Review Of Hardware Marketing Practices With A Self-Assessment Tool
    March 26, 2008 | Norbert Kriebel

    Forrester used its vendor positioning review (VPR) methodology to evaluate the positioning of eight top hardware vendors across 14 criteria to determine where they are currently positioning...

  • Report IBM's Positioning Is Out Of Alignment

    Vendor Positioning Review: Hardware Vendor Summary, Q3 2007
    November 7, 2007 | Norbert Kriebel

    IBM's corporate positioning is among the most business technology (BT)-oriented of the vendors we reviewed. Its corporate advertising, Web site, and sales structure are designed to address the...

  • Report The State Of SMB Hardware Adoption: 2007

    Business Data Services North America And Europe
    October 31, 2007 | Michael Speyer

    How are small and medium-size businesses (SMBs) adopting, using, and managing hardware, including hardware budgets, PCs and laptops, servers, storage, networks, and services? This document gives...

  • Report Vendor Positioning Review: Hardware Vendors, Q3 2007

    October 19, 2007 | Norbert Kriebel

    Forrester evaluated four of the top hardware vendors across 15 criteria and three product domains to determine how they are positioning themselves on the continuum between information technology...

  • Report SMB Server Purchasing, 2007

    October 2, 2007 | Michael Speyer

    This data chart presents results from Business Data Services that explores trends in how SMBs buy servers.

  • Report SMB Server Purchasing Drivers, 2007

    October 2, 2007 | Michael Speyer

    This data chart presents results from Business Data Services that explore why SMBs buy servers, and how they choose their vendors.

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