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  • Report The Cloud CX Value Map

    Use The CX Value Map To Measure Cloud Success Across Your Organization

    As enterprises expand their cloud usage, infrastructure and operations (I&O) professionals are increasingly cloud intermediaries and must become better "vendors" of services for their internal...

  • Report Now Tech: Cloud Contact Center Vendors, Q2 2020

    Forrester's Overview Of 25 Cloud Contact Center Providers
    June 2, 2020 | Art Schoeller

    You can use cloud contact center providers to rapidly deliver critical contact center capabilities, increase flexibility and scale of operations, and lay the foundation for a cognitive contact...

  • Report Assess Your Cloud Security Readiness

    Leverage Forrester's Custom Tool To Assess Your Cloud Security Maturity Across Six Major Technology Competencies
    May 29, 2020 | Andras Cser

    As firms migrate computing and data resources to the cloud, security remains a top concern and priority for both operational and compliance reasons. S&R professionals should use our custom tool, a...

  • Report Adoption Profile: Hosted Private Cloud In Europe, Q2 2020

    Local Providers Target Dedicated Infrastructure, Unique Scenarios, And Services
    May 29, 2020 | Paul Miller, Bill Martorelli

    Adoption of hosted private cloud continues to grow; it combines the expertise of a cloud service provider with the workload isolation of a private cloud. While some balk at its shortcomings...

  • Report Adoption Profile: Public Cloud In Europe, Q2 2020

    European Public Cloud Innovation Continues
    May 29, 2020 | Paul Miller

    Every enterprise in Europe is continually evolving its cloud strategy — or should be. In 2020, European infrastructure and operations (I&O) pros are tasked with critiquing the cost efficiency and...

  • Report Adoption Profile: Public Cloud In North America, Q2 2020

    May 27, 2020 | Dave Bartoletti

    Public cloud continues to be an essential business platform for rapid innovation, scalable infrastructure, and customer-driven technology modernization. After more than a decade, public cloud is a...

  • Report Now Tech: Collaborative Work Management Tools, Q2 2020

    Forrester's Overview Of 25 Collaborative Work Management Providers
    May 7, 2020 | Margo Visitacion

    Application development and delivery (AD&D) professionals use collaborative work management (CWM) to empower employees to deliver successful outcomes, increase agility while maintaining...

  • Report The Five Key Trends That Will Shape Your 2020 Content Services Strategy

    Landscape: The Enterprise Content Management Playbook
    May 5, 2020 | Cheryl McKinnon

    Five key trends are shaping the content management market as it evolves into flexible cloud and hybrid platforms. Content-rich use cases that cross business boundaries, the rise of intelligent...

  • Report Zero Trust Primer For 5G Security Use Cases

    More Bandwidth Means More Data To Protect
    May 1, 2020 | Jeff Pollard

    Security and risk pros concerned about 5G security will find that the security narrative was hijacked — rightfully — by geopolitical and national security concerns. For enterprise security leaders,...

  • Report Now Tech: Virtual Network Infrastructure Switching Fabric, Q2 2020

    Forrester's Overview Of 14 VNI Switching Fabric Providers
    April 22, 2020 | Andre Kindness

    Business and technology leaders can use virtual networking infrastructure (VNI) switching fabric to connect business resources, enhance customer interactions, and deliver new services and products....

  • Report Now Tech: DDoS Mitigation Solutions, Q2 2020

    Forrester's Overview Of 22 DDoS Mitigation Solution Providers
    April 20, 2020 | David Holmes

    You can use DDoS mitigation solutions to protect revenue generated by digital assets, maintain consistent customer experience, and meet availability compliance requirements. But to realize these...

  • Report Accelerate Microservices Adoption Via Better Developer-Architect Collaboration

    Developers Say That They Benefit From Architecture Done Well
    April 15, 2020 | Randy Heffner

    Microservices show great promise for fostering business agility. The biggest challenge is skills, specifically those related to scaling microservice delivery across teams of mainstream developers....

  • Report Now Tech: Colocation And Data Centers, Q2 2020

    Forrester's Overview Of 20 Data Center And Colocation Providers
    April 13, 2020 | Abhijit Sunil

    You can use colocation providers to optimize your infrastructure spending, increase uptime and reliability features, and unlock the best possible network connectivity options across your network...

  • Report Top 10 Ways To Master Performance For Your Cloud Migration

    Planning In Advance Will Save Headaches Later
    April 13, 2020 | Rich Lane

    Cloud migration has been a hot topic for some time, yet the measurement of performance before, during, and after migration has remained somewhat subjective and, in many instances, has led to bad...

  • Report Build An Adaptive Enterprise To Survive Uncertainty

    Lessons Learned From The Impact Of The Coronavirus On China's Tech Market
    March 17, 2020 | Charlie Dai, Guannan Lu

    The massive efforts that China is undertaking to contain the spread of the COVID-19 coronavirus are having significant consequences on China's economy and organizations. Digital technologies are...

  • Report The Forrester Wave™: Public Cloud Development Platforms, North America, Q1 2020

    The Nine Providers That Matter Most And How They Stack Up
    March 16, 2020 | John R. Rymer, Dave Bartoletti

    In our 29-criterion evaluation of public cloud development platforms, we identified and assessed the nine most significant ones — Alibaba, Amazon Web Services (AWS), Google, IBM, Microsoft, Oracle,...

  • Report The Forrester Wave™: Public Cloud Development And Infrastructure Platforms, North America, Q1 2020

    The Six Providers That Matter Most And How They Stack Up
    March 16, 2020 | Dave Bartoletti, John R. Rymer

    In our 35-criterion evaluation of public cloud development and infrastructure platform providers, we identified and assessed the six most significant ones — Alibaba, Amazon Web Services (AWS),...

  • Report Cybersecurity Risk Ratings Market Outlook, 2020 And Beyond

    CISO Trust And Transparency Issues Drive Market Consolidation And Exits
    March 16, 2020 | Paul McKay

    Cybersecurity risk ratings vendors leverage externally available data about a firm to rate its cybersecurity posture. These vendors have now become mainstream despite customers, suppliers, and...

  • Report Securing Private 5G At The Edge: Europe Edition

    Guide To Securing Private 5G And Edge Computing Use Cases For European Organizations
    March 13, 2020 | Paul McKay

    5G networks are being deployed around Europe in 2020; several countries and telecom operators will bring 5G to the consumer market in 2020 and beyond. You'll find the most compelling 5G use cases...

  • Report Mind The Cloud Skills Gap

    Use Three Approaches To Build The Talent And Teams You Need For Success
    March 11, 2020 | Tracy Woo

    After a decade of cloud experience, organizations are facing a talent shortage for all cloud-related skills. Although legacy skill sets translate well to new cloud technologies, the cultural leap...

  • Report Now Tech: Hosted Private Cloud, Q1 2020

    Forrester's Overview Of 22 Hosted Private Cloud Providers
    March 6, 2020 | Bill Martorelli

    You can use hosted private cloud to migrate to cloud more quickly, meet the demands of unique workloads, and isolate workloads from other customers. But to realize these benefits, you'll first have...

  • Report Microservice Application Platforms Need A New Type Of Reference Architecture

    The Unique Needs Of Each Business Domain Call For Custom Cloud-Native Application Platforms
    March 6, 2020 | Randy Heffner

    In these early days for microservices, it's clear that they face a long road to maturity: Only 13% of microservices users say they have production-proven platforms. Enterprises need microservice...

  • Report Now Tech: Public Cloud Development Platforms, Q1 2020

    Forrester's Overview Of 16 Public Cloud Development Platform Providers
    March 4, 2020 | Dave Bartoletti, John R. Rymer

    Application development and delivery (AD&D) pros can use public cloud development platforms to quickly develop and deliver applications to support business innovations and operations automation,...

  • Report Embrace These Five Sourcing Trends For Managed Services And Cloud In 2020

    Apply New Thinking, From Service-Blocks Flexibility To Cocreation Engagements For Your Dev Teams
    March 4, 2020 | Bill Martorelli

    As the nature of sourcing demand and delivery continues to evolve, infrastructure and operations (I&O) professionals will witness the impact of service delivery automation, which has been...

  • Report The Top Trends Driving Cloud Workload Security In 2020

    Market Consolidation, SaaS Offerings, And Remediation And DevOps Integration Are Reshaping The CWS Market
    March 3, 2020 | Andras Cser

    Cloud workload security (CWS) solutions are deployed to detect, mitigate, and prevent cloud misconfigurations, configuration drift, identity and privilege proliferations, and vulnerabilities in...

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