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  • Report Taking The Pulse Of Europe's Cloud, Q1 2019

    Data Centers Open In More Countries As Cloud Adoption Continues To Grow
    February 22, 2019 | Paul Miller

    Cloud computing is firmly established as a tool in the European technology toolbox, but the rationale for using cloud continues to mature. This report examines recent moves by major cloud vendors...

  • Report Understanding The Cloud Services Provider Landscape

    Landscape: The Cloud Computing Playbook
    January 17, 2019 | Bill Martorelli, Liz Herbert

    With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...

  • Report Now Tech: Customer Communications Management, Q1 2019

    Forrester's Overview Of 17 CCM Providers
    January 11, 2019 | Craig Le Clair

    You can use customer communications management (CCM) to format, personalize, and distribute content to support physical and electronic communications and improve the customer experience. But to...

  • Report Cloud Services Accelerate Your Pursuit Of Customer Obsession

    Executive Overview: The Cloud Computing Playbook
    December 26, 2018 | Glenn O'Donnell

    Confusing cloud definitions and erroneously identified "cloud" solutions impede cloud from becoming a staple in your customer-centric technology portfolio. Forrester offers its cloud computing...

  • Report Tackling The Unsexy Challenge Of Mainframe Modernization

    The Cloud Era Demands Connection To Modern DevOps Practices
    December 21, 2018 | Lauren E. Nelson, Chris Gardner

    The death knell for mainframe has rung every year for the past several decades, but it's not going away. Infrastructure and operations (I&O) professionals are doubling down, migrating off, and...

  • Report Scoring Our 2018 Cloud Predictions

    We Were Spot-On For Three, Early On Four, And Reaching On Three

    Every year, Forrester predicts what lies ahead for cloud in the year to come. But have these predictions proven true over the past year for infrastructure and operations (I&O) professionals? This...

  • Report Build A Pragmatic Cloud Strategy That Delivers Real Value To Your Organization

    December 11, 2018 | Lauren E. Nelson

    There's no shortage of sensational stories about groundbreaking cloud strategies — but that's not the task at hand for most infrastructure and operations (I&O) professionals. Their job is to...

  • Report Be Aware Of These Sourcing Trends For Managed Services And Cloud

    Road Map: The Cloud Computing Playbook
    December 11, 2018 | Bill Martorelli

    As the nature of sourcing demand and delivery continues to evolve, infrastructure and operations (I&O) professionals will witness the impact of service delivery automation, which has been...

  • Report Predictions 2019: Cloud Computing

    Cloud Comes Of Age As The Foundation For New Digital Application Platforms, Both Inside And Outside The Data Center
    November 8, 2018 | Dave Bartoletti, Lauren E. Nelson

    Public cloud adoption is mainstream today, but only a small fraction of core business applications run in a public or private cloud. In 2019, a major transformation of legacy apps using powerful...

  • Report Take The Wheel: Build Your Cloud Computing Strategic Plan Now

    Strategic Plan: The Cloud Computing Playbook
    October 26, 2018 | Dave Bartoletti

    Your customers demand more cloud-enabled experiences. Your business leaders want the latest cloud applications; your developers want new cloud-native tools to deliver software faster; and your tech...

  • Report Optimize Your Cloud Organization For Speed And Customer Delight

    Organization: The Cloud Computing Playbook
    October 26, 2018 | Dave Bartoletti

    Cloud computing is the engine of enterprise digital transformation. Customers drive intense demand for better experiences, and your developers use cloud-enabled development processes, services, and...

  • Report Benchmark Your Enterprise Cloud Adoption

    Benchmarks: The Cloud Computing Playbook
    October 22, 2018 | Dave Bartoletti

    Enterprise cloud computing adoption accelerated in 2017 and will continue to grow through 2020. Are you ahead of your competitors — or lagging behind the average enterprise? Infrastructure and...

  • Report Embrace Cloud Economics For On-Premises Enterprise Storage

    Business Case: The Infrastructure Transformation Playbook
    October 16, 2018 | Naveen Chhabra

    Public cloud storage isn't a panacea, considering enterprise concerns about privacy, governance, availability, and unpredictable costs, but the basic opex cost model is attractive. Enterprises are...

  • Report Cloud Powers The New Platform Economy

    Vision: The Cloud Computing Playbook
    October 12, 2018 | Dave Bartoletti, Liz Herbert

    Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners,...

  • Report Gauge Your Cloud Maturity

    Assessment: The Cloud Computing Playbook
    October 5, 2018 | Lauren E. Nelson, Bill Martorelli

    Cloud is no longer an option — it's inevitable. But cloud strategies differ extensively, based on the context of your organization and investments. Drivers such as industry, risk tolerance, and...

  • Report Become A Unicorn With Infrastructure-As-Code

    Strategic Plan: The Infrastructure Transformation Playbook
    September 19, 2018 | Chris Gardner

    For digital business models to evolve and succeed, infrastructure and operations (I&O) teams must disrupt their traditional infrastructure architecture strategies with infrastructure-as-code (IaC)....

  • Report The Nuanced World Of Cloud Adoption In Canada

    September 18, 2018 | Lauren E. Nelson

    Infrastructure and operations (I&O) professionals shouldn't judge North American cloud adoption by the US marketplace alone. Canadian cloud adoption is strong and gaining momentum with the entrance...

  • Report The I&O Pro's Buying Guide For Hybrid Cloud Management

    Despite Close Vendor Scores On The Forrester Wave™, HCM Tools Vary Significantly
    September 13, 2018 | Lauren E. Nelson

    Hybrid cloud management (HCM) isn't a new market, but to date, it hasn't been particularly successful. However, this is changing, with new investment from enterprises and vendors alike. As the...

  • Report Adapt Your Governance Framework For Cloud

    Processes: The Cloud Computing Playbook
    August 31, 2018 | Dave Bartoletti

    Cloud adoption continues to accelerate, so businesses must develop standard practices around security, performance, and cost to meet the expectations of internal and external stakeholders....

  • Report Now Tech: Cloud Migration Technology, Q3 2018

    Forrester's Overview Of 20 Cloud Migration Technology Providers
    August 3, 2018 | Bill Martorelli, Lauren E. Nelson

    You can use cloud migration tools to balance anticipated benefits with costs, deliver high value from a lift-and-shift migration, and complement migration services from firms. But to access these...

  • Report The Forrester Wave™: Hybrid Cloud Management, Q2 2018

    Tools And Technology: The Cloud Computing Playbook
    June 8, 2018 | Lauren E. Nelson

    In our 31-criteria evaluation of hybrid cloud management providers, we identified the 12 most significant ones — BMC Software, Cisco, CloudHealth Technologies, Embotics, HyperGrid, Micro Focus,...

  • Report The Forrester Wave™: Cloud Cost Monitoring And Optimization, Q2 2018

    The Nine Providers That Matter Most And How They Stack Up
    May 30, 2018 | Lauren E. Nelson

    In our 25-criteria evaluation of cloud cost monitoring and optimization providers, we identified the nine most significant ones — Apptio, Cloudability, CloudCheckr, CloudHealth Technologies,...

  • Report Adoption Profile: Public Cloud In Europe, Q2 2018

    In The Age Of Pragmatic Cloud, Customize Strategies To Comply With GDPR
    May 2, 2018 | Lauren E. Nelson

    Every enterprise in Europe is rethinking cloud — or should be. As European infrastructure and operations (I&O) professionals enter 2018, they're tasked with critiquing the cost efficiency and...

  • Report Emerging Role Profile: Cloud Cost Manager

    The Complexity Of Managing Cloud Spend Has Forged A Role Dedicated To This Challenge
    April 25, 2018 | Sophia I. Vargas

    Cloud cost insights can provide more than just opportunities to reduce spending. Better cost information can shepherd smarter practices, improve performance efficiency, and help scale cloud...

  • Report Top 10 Facts Every Tech Leader Should Know About Hybrid Cloud

    Hybrid Cloud Isn't A Specific Strategy — It's A Sanity Statement
    April 25, 2018 | Lauren E. Nelson

    Hybrid cloud is an obvious strategy, and despite cloud migration interest, it's here to stay. Cost of change and compliance are the two biggest proof points for hybrid's continued relevance, but no...