Forrester

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• Report Now Tech: Experience Design Services In China, Q1 2019

  Forrester's Overview Of 27 Experience Design Service Providers In Greater China

  January 18, 2019 | Riccardo Pasto

  You can use experience design (XD) to shape customer-centric initiatives and business strategies, blur the boundaries between digital and physical, and attract and engage customers in Greater...

• Report Business Designers, North America, Q2 2018

  Forrester's Overview Of Nine XD Providers Offering Human-Centered Business Design Services

  June 14, 2018 | Andrew Hogan

  You can contract with business designers — a type of experience design provider — to apply human-centered design to: 1) align C-level executives around customer needs; 2) reshape strategies and...