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  • Business Technology (BT)
  • Christopher Condo

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Forrester First Insight

As the coronavirus dominates the global headlines, businesses should take the opportunity to develop business continuity plans specifically for pandemics—focusing on customer, employee, and partner needs. Read more »

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  • Report Sync Developers With Business Needs

    Business Case: The Modern Application Delivery Playbook
    December 19, 2019 | Christopher Condo

    Software organizations grapple with the concept of business value, but they can't quite pin it down. Stakeholders from business, product, application development, and operations have different...

  • Report Put Customers At The Center Of Tech Processes

    Intermediate Level: Process Practices For IT Transformation

    Technology leaders at the intermediate level must advance IT with customer-focused processes that maximize value delivered. Once established practices are in place, it's time to focus on putting...

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