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  • Report The ROI Of Privacy

    Business Case: The Customer Trust And Privacy Playbook
    February 5, 2019 | Fatemeh Khatibloo, Reggie Lau

    Organizations have traditionally focused investment and resources on preventing data breaches, but consumers are growing more aware of privacy breaches and creepy experiences. B2C marketers must...

  • Report Top Enterprise Fraud Management And Anti-Money-Laundering Trends

    Consortium, Third-Party, And Blockchain Data Integration Will Transform EFM And AML Solutions And Practices
    December 17, 2018 | Andras Cser

    While enterprise fraud management (EFM) and anti-money laundering (AML) are mature functions, regulatory pressures in Europe and advances in machine learning are rapidly and profoundly changing...

  • Report The State Of Data Security And Privacy: 2018 To 2019

    Benchmarks: The Data Security And Privacy Playbook
    December 5, 2018 | Heidi Shey, Enza Iannopollo

    This data-driven report outlines budgeting and spending, technology adoption plans, and other key breach, data protection, and privacy trends in global firms for 2018 through 2019. Understanding...

  • Report The State Of Risk Management 2018

    Benchmarks: The Governance, Risk, And Compliance Playbook
    November 30, 2018 | Christopher McClean, Trevor Lyness

    Executives must take big bets on new technologies, business models, and emerging markets to stay ahead of the fast pace of competition. With so much at stake and so many public examples of...

  • Report Build The Business Case For GRC

    Business Case: The Governance, Risk, And Compliance Playbook
    November 29, 2018 | Nick Hayes

    The business case for governance, risk management, and compliance (GRC) efforts too often relies on the fear of costly events or regulatory action. This report helps GRC leaders elevate the...

  • Report Remove The Mystery From Security Metrics

    Performance Management: The S&R Practice Playbook
    November 16, 2018 | Jeff Pollard

    Difficulty creating meaningful metrics persists for chief information security officers (CISOs) despite a decade of discussion. Without good metrics, the security organization can't participate in...

  • Report Elevate Your Cybersecurity And Privacy People And Culture Practices With Metrics

    Intermediate Level: People Practices For Cybersecurity And Privacy
    September 25, 2018 | Nick Hayes, Claire O'Malley

    Firms in the intermediate phase of the journey to cybersecurity and privacy maturity begin to measure everything. With the right metrics in areas from policy effectiveness to employee skills...

  • Report The Forrester Wave™: Enterprise Fraud Management, Q3 2018

    The Seven Providers That Matter Most And How They Stack Up
    August 30, 2018 | Andras Cser

    In our 38-criteria evaluation of enterprise fraud management (EFM) providers, we identified the seven most significant ones — BAE Systems, Featurespace, FICO, Guardian Analytics, IBM, NICE...

  • Report Right Your Privacy Ship Before It Capsizes

    Benchmarks: The Customer Trust And Privacy Playbook
    April 5, 2018 | Fatemeh Khatibloo, Stephanie Liu

    B2C marketers have gotten overzealous in their quest for hyperpersonalization with their collection and use of consumers' data, and now it's costing them their customers' trust. After years of...

  • Report The Forrester Privacy And GDPR Maturity Model

    Protecting customers' privacy is a priority for firms around the world. But data privacy standards differ widely from one country to the next — in fact, there are over 100 variations globally....

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