2 results in Reports
 
Sort by:
Refine
  • Software-As-A-Service (SaaS)
  • Craig Le Clair

Featured content

Featured Software-as-a-Service (SaaS) Page

Featured Page:

Software-as-a-Service (SaaS)

Explore relevant reports, data, charts, figures, and analysts »

Search Results

  • Report Now Tech: Customer Communications Management, Q1 2019

    Forrester's Overview Of 17 CCM Providers
    January 11, 2019 | Craig Le Clair

    You can use customer communications management (CCM) to format, personalize, and distribute content to support physical and electronic communications and improve the customer experience. But to...

  • Report The Future Of CCM: Communications-As-A-Service

    Enterprise Cloud Environments Will Orchestrate Diverse Communications Services
    May 10, 2017 | Craig Le Clair

    Customer communication has increased in volume, speed, and personalization and is now delivered from a variety of platforms and applications. Coordination of outbound communications with customers...

Content Type

Apply

Filters

Methodology