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  • Report The Dynamics Of China's Private Cloud Market

    More Adoption Is Expected To Enable Business Transformation
    October 24, 2014 | Frank Liu

    Infrastructure and operations (I&O) professionals in China face a difficult task: optimizing their firm's infrastructure to support business transformation in the age of the customer. I&O pros must...

  • Report US Tech Market Outlook: Q1 2011

    Building A Springboard In 2011 For Even Stronger Growth In 2012
    April 1, 2011 | Andrew Bartels

    While overall US tech market growth of 8.0% in 2011 will be a bit slower than the 8.9% growth in 2010, this year will still be a bright year for tech vendors. Yet, based on their own revenue...

  • Report Market Overview: European IT Infrastructure Outsourcing

    March 11, 2011 | Wolfgang Benkel

    Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

  • Report The Customer Experience Index, 2011

    Consumers Rate The Customer Experience Across 153 Large US Brands
    January 11, 2011 | Megan Burns

    To assess the state of customer experience in 2011, Forrester asked more than 7,700 US consumers about their interactions with a variety of companies. Based on their responses, we calculated...

  • Report 2010 To 2012 Global Tech Industry Outlook

    2011 Looks Like 2010, But With Software Leading Instead Of Hardware
    January 10, 2011 | Andrew Bartels

    2010 is ending with debt worries and questions about the future of the euro in Europe, doubts about the strength of the US recovery, and worries about overheated economies and higher inflation in...

  • Report US Tech Industry Outlook For 2011

    Insurance Transformation Exposes Key Opportunities For Technology Vendors
    December 14, 2010 | Andrew Bartels

    The US insurance industry represents 3.2% of gross domestic product (GDP) and generated nearly $1 trillion in revenues in 2009, but even with that big number, premium growth has been declining for...

  • Report Updated Q4 2010: Market Overview: Backup Software-As-A-Service

    The First Of Many IT Ops-Focused SaaS Offerings
    December 3, 2010 | Rachel A. Dines

    It's been almost two years since we last produced this report, and during that time the vendor landscape has changed considerably; however, one constant remains true: Backup is a struggle for both...

  • Report US And Global IT Market Outlook: Q3 2010

    We Forecast Slower But Still-Robust 7% To 8% Growth
    October 15, 2010 | Andrew Bartels

    US economic growth is falling short of our already modest expectations and will expand at a snail's pace of less than 2.5% for real GDP in 2010 (avoiding a double-dip recession. As a result, we...

  • Report The Age Of Computing Diversity

    The ICT Industry Is Broadening Out From The Wintel Monoculture
    September 16, 2010 | Frank E. Gillett

    The computing industry is exiting an era built mostly on general-purpose, good enough central processing units (CPUs), servers, systems designs, software, Web apps, and client devices. These...

  • Report Smartphone Platforms Need A Branding Reset

    US Consumers Have Little Clue About Their Phone's Software
    September 1, 2010 | Charles S. Golvin

    In the white-hot US smartphone market, the once-invisible underlying software platforms have become one of the fiercest areas of competition. RIM and Apple lead this market, while platforms from...

  • Report Telecom's Central Role In Cloud Computing

    Cloud Represents An Opportunity, But Not A Salvation, For Telcos
    June 16, 2010 | Mike Cansfield

    Without a robust communications layer, the concept of cloud computing is a nonstarter. All three dominant flavors of cloud computing — infrastructure-as-a-service (IaaS), software-as-a-service...

  • Report Algeria IT Spending By Vertical

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Algeria Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Algeria in order to address...

  • Report Qatar Competitive Analysis

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Qatar Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Qatar in order to address...

  • Report Qatar IT Spending By Vertical

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Qatar Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Qatar in order to address...

  • Report Morocco Industry Opportunity

    May 1, 2010 | James Erickson

    This report provides a comprehensive overview for vendor strategists of vertical industries in Morocco in order to address market opportunities more successfully. Particular analysis and focus are...

  • Report Algeria Industry Opportunity

    May 1, 2010 | James Erickson

    This report provides a comprehensive overview for vendor strategists of vertical industries in Algeria in order to address market opportunities more successfully. Particular analysis and focus are...

  • Report Competitive Analysis: Morocco

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Morocco Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Morocco in order to address...

  • Report Competitive Analysis: Algeria

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Algeria Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Algeria in order to address...

  • Report Qatar Industry Opportunity

    May 1, 2010 | James Erickson

    This report provides a comprehensive overview for vendor strategists of vertical industries in Qatar in order to address market opportunities more successfully. Particular analysis and focus are...

  • Report Morocco IT Spending By Vertical

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Morocco Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Morocco in order to address...

  • Report Kuwait Market Take 2010 Data Tables

    March 1, 2010 | James Erickson

    These are the data tables for the report, "Kuwait IT Opportunity 2010." The report highlights the dynamics of the IT market in the Middle Eastern country of Kuwait, discusses the economic...

  • Report Oman Market Take 2010

    March 1, 2010 | James Erickson

    This document highlights the dynamics of the IT market in the Middle Eastern country of Oman, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key...

  • Report Kuwait Market Take 2010

    March 1, 2010 | James Erickson

    This document highlights the dynamics of the IT market in the Middle Eastern country of Kuwait, discusses the economic conditions prevailing in the country, and provides a systematic analysis of...

  • Report Oman Market Take 2010 Data Tables

    March 1, 2010 | James Erickson

    These are the data tables for the report, "Oman Market Take 2010." The report highlights the dynamics of the IT market in the Middle Eastern country of Oman, discusses the economic conditions...

  • Report Nigeria IT Opportunity 2010

    January 10, 2010 | James Erickson

    This document highlights the dynamics of the IT market in the African country of Nigeria, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...