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The Brand Experience Playbook For 2019
Create A Customer-Obsessed Brand Experience
In the age of the customer, CMOs have a steep hill to climb in building their brands with distracted, empowered customers. In this new era, CMOs must shift from a company-centric approach of...
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Report The Future Of Omnichannel Advertising Must Be Customer Obsessed
Vision: The Omnichannel Advertising Playbook
November 8, 2019 | Joanna O'Connell, Susan BidelAdvertising is a decades-old revenue engine for brands, but it's gone off the rails in an era of data and technology obsession. Little understanding of consumer ad sentiment and too much short-term...
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Report The Forrester Wave™: Creative Advertising Technologies, Q4 2018
The 10 Providers That Matter Most And How They Stack Up
November 5, 2018 | Joanna O'Connell, Susan BidelIn our 31-criterion evaluation of creative advertising technology (adtech) providers, we identified the 10 most significant ones — Adacado Technologies, Adform, Celtra, Clinch, Flashtalking,...