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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Research Overview: Data, Analytics, And Insights

    Beginner Level: Technology Practices For Insights-Driven Businesses
    January 27, 2020 | Srividya Sridharan, Gene Leganza

    There are many data, analytics, and insights technologies that help enterprises unlock the value of their internal and external data. This research overview for business insights professionals...

  • Report The Forrester Wave™: AI Consultancies In Asia Pacific, Q3 2019

    The 10 Providers That Matter Most And How They Stack Up
    September 16, 2019 | Achim Granzen

    In our 24-criterion evaluation of AI consultancies in Asia Pacific, we identified the 10 most significant ones — Absolutdata, Accenture, Cognizant, Deloitte, EY, IBM, KPMG, NEC, PwC, and Tech...

  • Report Improve The Human Condition To Drive Your Healthcare Innovation

    Opportunities Extend Beyond Pure Healthcare And Include Your Own Employees
    June 10, 2019 | James Staten

    All your innovation investments and efforts should be driven by customer experience (CX) insights. For nearly every industry, a key aspect of this is the challenges customers face in their everyday...

  • Report Now Tech: AI Consultancies, Q4 2018

    Forrester's Overview Of 24 AI Service Providers
    December 21, 2018 | Michele Goetz

    You can use artificial intelligence consultancies to facilitate AI strategy and design, augment data science resources, and provide digital transformation and data support. But to access these...

  • Report Predictions 2019: Business Insights

    Don't Demonize Data — It's Still The Lifeblood Of Business Insights

    While AI is the darling of the day, enterprises often forget that to leverage the power of AI, you still need to transform your business into an insights-driven business. That means continuing to...

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