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  • Artificial Intelligence (AI)
  • Secure customers, protect the brand

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  • Report The Public Cloud Market Outlook, 2019 To 2022

    Public Cloud Growth Continues To Power Tech Spending

    Public cloud infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS) have fundamentally reshaped the way enterprises consume technology — and how they...

  • Report The Forrester Wave™: Contract Lifecycle Management For All Contracts, Q1 2019

    The 13 Providers Of CLM Solutions For All Contracts That Matter Most And How They Stack Up
    January 8, 2019 | Andrew Bartels

    In our 30-criteria evaluation of contract lifecycle management (CLM) providers for all contracts, we identified the 13 most significant ones — Agiloft, Apttus, CLM Matrix, Cobblestone, Concord,...

  • Report Top Research For CIOs: Customer Experience

    Help Your Firm Realize The Value Of Superior CX
    December 11, 2018 | Matthew Guarini

    In the age of the customer, the ability to deliver a quality experience to your customers is a key differentiator. Position yourself to be the company that customers love, trust, and come back to,...

  • Report The Top Emerging Technologies To Watch 2018

    To outpace the competition, CIOs must keep a constant finger on the pulse of technology change. Forrester has identified 12 emerging technologies with massive disruptive potential; their impact...

  • Report The Top Five Emerging Technologies Security Leaders Need To Prepare For

    A CISO's Guide To Tomorrow's Ubiquitous Business Technologies
    June 21, 2018 | Jeff Pollard

    High-stakes technology implementations and digital transformations with board-level visibility are moving faster than traditional security programs can handle. CISOs need to understand the reasons...

  • Report IAM For Intelligent Agents

    Intelligent Agents Will Require Continuous Authentication And Authorization To Protect Customers, Data, And Privileged Systems

    Proper identity and access management (IAM) for intelligent agents (IAs) that covers virtual assistants such as Alexa, Cortana, Google Assistant, and Siri reduces the likelihood of fraud, identity...

  • Report Using AI For Evil

    A Guide To How Cybercriminals Will Weaponize And Exploit AI To Attack Your Business

    The tools of artificial intelligence (AI), from text analytics to facial recognition to machine learning (ML) platforms, are transforming almost every aspect of business from personalized customer...

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