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  • Forum Data Strategy & Insights

    Learn best practices for running an insights-driven business and building a forward-leaning data strategy
    December 1, 2020 | Austin | Brandon Purcell, Noel Yuhanna, Boris Evelson

    Are you ready to turn your organization into an insights-driven enterprise? Join more than 20 Forrester analysts, industry speakers, and over 650 data and analytics practitioners for two days at...

  • Forum Technology & Innovation

    learn best practices for driving innovation across your enterprise.
    November 3, 2020 | Chicago | Liz Herbert, Matthew Guarini, Brian Hopkins

    In today’s innovation-driven business environment, technology leaders have a unique opportunity to move beyond the traditional back-office IT function and become the catalysts of business...

  • Forum Security & Risk

    Learn best practices for data security and cybersecurity risk management.
    September 22, 2020 | Washington, D.C. | Laura Koetzle, Stephanie Balaouras, Heidi Shey

    As attackers get more sophisticated and new technologies emerge, the strategies to protect your organization’s valuable data must also evolve. Attend Security & Risk 2020 to learn about...

  • Webinar Base Your DevOps Toolchain On One Of These CDRA Platforms

    Using The Forrester Wave™
    Wednesday, September 9, 2020, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Charles Betz

    DevOps has gone from “crazy idea” to “how the world delivers software” over the past 10 years. Continuous delivery and release automation (CDRA) platforms continue to evolve...

  • Forum CX Singapore

    Supercharge Your CX Practice In One Day
    September 3, 2020 | Singapore | Frederic Giron

    CX Singapore 2020 is a one-day intensive event that will arm you with the tools and inspiration necessary to take your customer experience practice to the next level. Join us on September 3, 2020...

  • Webinar Retail This Week, Part 11

    Friday, August 28, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Fiona Swerdlow

    Join Forrester VP and research director Fiona Swerdlow for the next episode of the "Retail This Week" webinar series, in which she recaps key developments and new insights in retail news and...

  • Webinar Retail This Week, Part 10

    Friday, August 14, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Fiona Swerdlow

    Join Forrester VP and research director Fiona Swerdlow for the next episode of the "Retail This Week" webinar series, in which she recaps key developments and new insights in retail news and...

  • Webinar Results Of The 2020 Digital Process Automation Survey

    Wednesday, August 12, 2020, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Rob Koplowitz, Abigail Livingston

    Every two years, Forrester surveys the market on digital process automation trends. The 2020 survey results confirm an increased focus on the role of process automation in supporting strategic...

  • Webinar Forrester's 2020 Reviews Of US And Canadian Banks' Mobile Apps: Insights, Best Practices, And Lessons Learned

    Wednesday, August 5, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Peter Wannemacher, Gina Bhawalkar

    Every year, Forrester reviews the mobile banking experiences on dozens of banks’ apps — a moving target, as customers’ expectations and digital disruptors’ offerings...

  • Webinar Retail This Week, Part 9

    Friday, July 31, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Fiona Swerdlow

    Join Forrester VP and research director Fiona Swerdlow for the next episode of the "Retail This Week" webinar series, in which she recaps key developments and new insights in retail news and...

  • Webinar Your Adobe Success Or Failure Depends On Picking The Right Service Provider

    Key Takeaways From "The Forrester Wave™, Adobe Implementation Services, Q2 2020"
    Wednesday, July 29, 2020, 10:00 a.m.-11:00 a.m. Eastern time (15:00-16:00 GMT) | Xiaofeng Wang, Ted Schadler

    Adobe offers an expansive portfolio of marketing and commerce software. But turning the raw materials into a differentiated customer experience is very difficult. The key to success lies in...

  • Webinar So You're Implementing Containers? Secure Them!

    Tuesday, July 28, 2020, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Sandy Carielli, Andras Cser

    Technology leaders are jumping at the chance to implement containers, and security leaders are scrambling to figure out how to protect them. Join us for a fireside chat about key container security...

  • Webinar The Key Points You Don't Want To Miss From The 2020 B2B And B2C Commerce Forrester Wave™ Evaluations

    Thursday, July 23, 2020, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Emily Pfeiffer, Joe Cicman

    Commerce technology is changing, and our evaluations of the most significant vendors in the space bring to light key findings about it. Forrester published two Forrester Wave evaluations of...

  • Webinar Infrastructure & Operations: Where And How To Adjust Tech Budgets In The Pandemic Recession

    Wednesday, July 22, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Glenn O'Donnell, Lauren E. Nelson

    Infrastructure and operations (I&O) professionals are tasked with reducing spend to help their firms weather the pandemic recession. In this webinar, we help I&O professionals understand...

  • Webinar Buying AI Infrastructure: What You Need To Know

    Tuesday, July 21, 2020, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Mike Gualtieri

    Keep your AI teams working, not waiting. Compared with using standard IT infrastructure, AI infrastructure dramatically speeds up the process of implementing AI use cases. AI teams will be able to...

  • Webinar Retail This Week, Part 8

    Friday, July 17, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Fiona Swerdlow

    Join Forrester VP and research director Fiona Swerdlow for the next episode of the "Retail This Week" webinar series, in which she recaps key developments and new insights in retail news and...

  • Webinar Put Testing In Your Automation Journey

    Thursday, July 16, 2020, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Diego Lo Giudice

    As Satya Nadella, CEO of Microsoft, put it to hundreds of developers at Microsoft Build 2020, “We’ve seen two years’ worth of digital transformation in two months!” If...

  • Webinar Drive Revenue With New Digital Products

    Using The Forrester Wave™
    Wednesday, July 15, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Nigel Fenwick

    "The Forrester Wave™: Digital Product Development Services, Q2 2020" highlights the services firms working with clients to bring new digital products to market. In this webinar, Nigel Fenwick...

  • Webinar Reducing Security Software Costs Through Effective Negotiations

    Tuesday, July 14, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Paul McKay, Sean Ryan, Mark Bartrick

    Security professionals procure large amounts of security software to secure their enterprises. The average organization has products from dozens of security vendors, all adding costs and...

  • Webinar Deliver The Metrics That Matter With The Objectives And Key Results (OKRs) Framework

    Thursday, July 9, 2020, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Cinny Little

    Your work may include one or more of the following: data analytics; digital, customer, or consumer insights or research; strategy and planning; marketing; and competitive intelligence. Are you...

  • Webinar Launch Your Drop-Ship Program To Accelerate Profitable Sales

    Wednesday, July 8, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Emily Pfeiffer

    Drop shipping provides unique benefits to both retailers and suppliers. Learn how to tune your tech to enable new sales or supply channels and avoid common pitfalls of drop-ship programs. Key...

  • Webinar Don't Kill Your Corporate Intranet, But Give It A Major Rethink

    Key Findings From The Forrester Wave™: Intranet Platforms, Q2 2020
    Tuesday, July 7, 2020, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Cheryl McKinnon

    Corporate intranets are the least-loved application that businesses provide to their employees. This needs to change. Employee communication and trusted access to corporate content are essential...

  • Webinar Retail's Omnichannel Acceleration: Mastering Commerce And Fulfillment In Times Of Crisis And Beyond

    Tuesday, July 7, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Brendan Witcher

    Today's customers expect a consistent and connected experience across shopping touchpoints. As consumer behavior continues to shift as a result of the pandemic, a seamless omnichannel experience is...

  • Blog In A Crisis, Customer-Obsessed Government Can Save Lives

    July 2, 2020

    The notion of the customer at the center of government is not a new concept. For centuries, government employees have been identified as “civilian servants of the public.” Becoming a...

  • Report The Agile Enterprise Emphasizes Practice Over Process

    Vision: The Agile Software Leadership Playbook

    Organizations are scrambling to deliver outstanding digital customer experiences that fuel business growth. Agile delivery practices are now mainstream, but to drive true business differentiation,...

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