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  • Report Market Momentum: Corporate Strategy Services Market, H2 2009

    Demand For Business Intelligence, Performance, And Risk Management As Well As Sustainability Consulting Is Driving New Services
    January 27, 2010 | Daniel Krauss

    In H2 2009, we found fewer merger and acquisition (M&A) as well as partnership activities among the core providers of the corporate strategy services market. While providers continued to strengthen...

  • Report The State Of SMB IT Security And Emerging Trends: 2009 To 2010

    Business Data Services North America And Europe
    January 25, 2010 | Jonathan Penn

    Security spending for small and medium-size businesses (SMBs) has been faring relatively well through the economic downturn, and budgets appear to be strengthening, most notably in the area of new...

  • Report As IaaS Cloud Adoption Goes Global, Tech Vendors Must Address Local Concerns

    Infrastructure-As-A-Service Clouds Are Local, And So Are Their Implications
    January 15, 2010 | Jennifer Belissent, Ph.D.

    Despite the buzz about cloud computing, global adoption rates for infrastructure-as-a-service (IaaS) remain anemic. However, a look at regional differences in adoption and local concerns reveals...

  • Report US And Global IT Market Outlook: Q4 2009

    The Tech Downturn Is Over — Let The Growth Games Begin
    January 11, 2010 | Andrew Bartels

    The tech downturn of 2008 to 2009 is unofficially over. While the Q3 2009 data for the US and the global market showed continued declines in tech purchases (as we expected), we predict that the Q4...

  • Report Market Overview: Telecom Expense Management

    From Bill Validation To Strategic Supply Chain Management
    December 9, 2009 | Phil Sayer, Onica King

    The telecom expense management (TEM) market has changed considerably over the past two years. Market consolidation continues as weaker players either folded or were acquired. Almost all providers...

  • Report Predictions 2010: What's In Store For Serious Games And B2B Virtual Worlds?

    Firms Continue To Experiment As Vendors Seek Profitable Business Models
    December 8, 2009 | TJ Keitt

    serious games and virtual worlds won't turn the corner on business adoption

  • Report The State Of Emerging SMB Hardware: 2009 To 2010

    Business Data Services North America And Europe
    December 1, 2009 | Tim Harmon

    This report provides sample highlights of an extensive data set collected across North American and European enterprises and small and medium-size businesses (SMBs) via our Enterprise And SMB...

  • Report APEJ IT Services Competitive Report: "Survival Of The Fittest"

    December 1, 2009 | Dane Anderson

    This report focuses on the competitive dynamics of IT services by geography in order to enable vendor strategists to better understand the market dynamics inherent in each Asia Pacific region...

  • Report The State Of Emerging Enterprise Hardware: 2009 To 2010

    Business Data Services North America And Europe
    December 1, 2009 | Frank E. Gillett

    This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3...

  • Report The State Of Enterprise IT Services: 2009

    Business Data Services North America And Europe
    November 6, 2009 | John McCarthy, Pascal Matzke

    As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last...

  • Report Market Overview: PLM Deployment Support

    New Offerings From Vendors And Service Providers Lower Implementation Hurdles
    October 21, 2009 | Roy C. Wildeman

    As companies pursue a more ambitious agenda for product life-cycle management (PLM), the complexity of their application deployments is on the rise, creating a host of new integration, data...

  • Report Aligning With Business Customers Requires Strategy, Stakeholder Focus, And Metrics

    October 20, 2009 | Christopher Andrews

    Creating greater alignment with business customers is an incredibly hot objective for technology strategists and one that is supported by powerful long-term market trends. Our recent survey of...

  • Report Economic Pressures Reshape Ideas About Outsourcing Deal Financing Options

    October 19, 2009 | Paul Roehrig, Ph.D.

    Extreme financial pressures can make people — and companies — explore options they may not have considered in more flush times. Even though the credit crisis has hit almost every firm in some way,...

  • Report Market Momentum: Enterprise Mobility Year In Review

    Analysis Of Mobility Press Announcements Identify Key Vendor Opportunities
    October 7, 2009 | Michele Pelino

    An analysis of publicly available enterprise mobility announcements between mid-2008 through mid-2009 highlight opportunities for vendors in the mobility ecosystem, including device manufacturers,...

  • Report What Semantic Technology Means To Application Development Professionals

    Semantic Technology Is Now Ready For Increased But Focused Use
    October 2, 2009 | Dave West

    Semantic technology has been incubating for the past 10 years, but most application development professionals view it with skepticism or outright distrust, believing that the dream of semantic...

  • Report US And Global IT Market Outlook: Q3 2009

    The Tech Recovery In Q4 2009 Is Still On Track, Despite A Worse Growth Rate For 2009
    September 29, 2009 | Andrew Bartels

    Forrester stays steady with our earlier projections — the US tech market will start to recover from the downturn in Q4 2009, with the global tech market improving in 2010. As we expected, Q2 2009...

  • Report North American Insurance IT Spending In 2009

    Despite Gloom, Most North American Insurer Budgets Remain Stable
    September 22, 2009 | Ellen Carney

    The North American insurance industry is still plowing forward in an economy that fell completely off the rails during the third quarter of 2008. This year, insurers are tackling the impacts of a...

  • Report European IT Market Outlook: 2009 To 2010

    The European Recession Hurts IT Purchases
    August 28, 2009 | Andrew Bartels, Peter O'Neill

    The European market for business-purchased technology goods and services (measured in euros) will decline by 6.3% in 2009, and be slow to recover in 2010 with only 4% growth. In both regards, it...

  • Report Global Banking Platform Deals 2008: Functionality

    Three Top Functional Areas Drive Banking Platform Projects
    August 20, 2009 | Jost Hoppermann

    Forrester surveyed 17 vendors of globally deployed banking platforms on their 2008 deals and analyzed the results from a functional and regional perspective. This analysis shows that the global...

  • Report Outsourcing SAP Operations Expands With Economic Uncertainty

    August 17, 2009 | Bill Martorelli, Liz Herbert

    Continuing economic pressures are contributing to the new popularity of outsourcing services for SAP operational services, complementing the large, well-established market for implementation...

  • Report The Forrester Wave™: SAP Implementation Providers, Q3 2009

    Accenture and IBM Lead As The Landscape Continues To Evolve
    August 10, 2009 | Liz Herbert

    In Forrester's 60-criteria evaluation of SAP implementation providers, we found that Accenture and IBM led the pack because of the breadth and depth of their SAP implementation capabilities. Both...

  • Report Market Momentum: Corporate Strategy Services Market, H1 2009

    August 7, 2009 | Daniel Krauss

    How will a market that competes primarily on intellectual property (IP) be affected by the economic downturn? Service providers have been undoubtedly deeply affected by the recession in one way or...

  • Report The State Of Enterprise IT Budgets: 2009

    Business Data Services North America And Europe
    August 7, 2009 | Heidi Shey, Andrew Bartels

    This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has...

  • Report Global Banking Platform Deals 2008: Regions

    Some Like It Hot
    July 31, 2009 | Jost Hoppermann

    Forrester surveyed 17 vendors of globally deployed banking platforms on their 2008 deals and analyzed the results with a regional perspective. This analysis shows that North America joined Asia...

  • Report Market Momentum: IT Services And Outsourcing Market, H1 2009

    July 29, 2009 | Pascal Matzke

    Forrester's biannual review of the key events in the IT services and outsourcing market reveals how providers are responding to the severe macroeconomic conditions and continuing their...

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