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  • Report Vendor Landscape: Hosted Private Cloud, Q3 2016

    This Cloud Model Brings Both Temporary And Persistent Customer Benefits
    August 24, 2016 | Lauren E. Nelson, Bill Martorelli

    Infrastructure and operations (I&O) professionals wisely continue to adopt cloud for their business technology agendas. Cloud purists concentrate primarily on public services, and cloud skeptics...

  • Report Brief: Plan For The Merger Of HPE Enterprise Services And CSC

    Questions That CIOs In Australia And New Zealand Should Ask The Merged Entity
    August 5, 2016 | Tim Sheedy

    Mergers can cause significant disruption within entire markets as well as at client companies, and the merger of CSC with the Enterprise Services unit of Hewlett Packard Enterprise (HPE) is no...

  • Report Quick Take: HPE Spins Its Services Unit To CSC

    May 26, 2016 | Bill Martorelli

    In a move that caught industry observers by surprise, Hewlett Packard Enterprise (HPE) announced plans to spin off its Enterprise Services unit and merge it with CSC to form a new, independent...

  • Report Market Overview: Use Project Services To Accelerate Infrastructure Transformation

    September 1, 2015 | Bill Martorelli

    In the face of unprecedented and escalating demands on information technology brought on by the age of the customer, infrastructure and operations (I&O) professionals are being forced to rapidly...

  • Report Market Overview: EMEA Infrastructure Services Outsourcing In 2015

    Infrastructure Services Are Adapting To The BT Agenda In EMEA
    December 1, 2014 | Wolfgang Benkel

    As organizations look to innovate their business technology, technology managers seek partners that can help them provide better, faster, and more cost-effective infrastructure services. This is...

  • Report The Forrester Wave™: Hosted Private Cloud Solutions, Q4 2014

    November 12, 2014 | Lauren E. Nelson

    This emerging market Forrester Wave™ report focuses on hosted private cloud solutions. In our 25-criteria evaluation, we identified the 16 most significant providers — AT&T, Blue Box, Canopy,...

  • Report The Forrester Wave™: EMEA Applications Outsourcing Services, Q1 2014

    IBM Leads A Mature And Capable Supplier Set
    February 3, 2014 | Bill Martorelli

    Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform,...

  • Report The Forrester Wave™: North American Applications Outsourcing Services, Q1 2014

    Accenture And Cognizant Lead A Mature And Capable Supplier Set
    January 21, 2014 | Bill Martorelli

    Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform,...

  • Report Look For True Off-The-Shelf Support For Your Country

    Global Banking Platform Deals 2012 — Regions
    May 15, 2013 | Jost Hoppermann

    Forrester surveyed 29 vendors of globally deployed banking platforms on their 2012 deals. Our analysis of these deals by region reveals that growth ranged widely — from slight shrinkage to dramatic...

  • Report The Forrester Wave™: North American Workplace Services, Q2 2013

    Evaluating Leading Providers Amidst A Category Redefinition
    April 30, 2013 | Bill Martorelli, Wolfgang Benkel

    Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

  • Report The Forrester Wave™: Enterprise Mobility Services, Q1 2013

    Analysis Of 13 Global Leaders' Capabilities And How They Stack Up
    February 15, 2013 | Liz Herbert

    Enterprise mobility is booming; organizations must connect with employees, customers, and partners in new ways and across new devices and applications. But many organizations don't know how to move...

  • Report The Forrester Wave™: Business Intelligence Services Providers, Q4 2012

    The 12 Market Leaders That Deserve To Be On Most Shortlists
    October 18, 2012 | Boris Evelson, Liz Herbert

    In the past few years, the business intelligence (BI) services market has evolved significantly: advisory and management consulting firms have beefed up their implementation capabilities, while...

  • Report Global Banking Platform Deals 2011

    The 2012 Survey Indicates Tighter Competition
    April 18, 2012 | Jost Hoppermann

    In early 2012, Forrester surveyed 25 vendors of globally deployed banking platforms on their 2011 deals. Survey results indicate a consolidating market: Counted deal volume for firms included in...

  • Report Market Overview: Mobility Services

    Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs
    February 27, 2012 | Liz Herbert

    The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications and...

  • Report AppLabs Finds A Home At CSC

    Addition Of Strong Testing Capability A Boon For CSC Clients
    September 27, 2011 | Stephanie Moore, Jan Erik Aase

    After months of speculation about who would or could acquire independent testing vendor AppLabs, Computer Sciences Corporation (CSC) has stepped up and made the company an offer it can't refuse....

  • Report Global Banking Platform Deals 2010: Functionality

    Demand Centers And Functional Heterogeneity Make Selection More Difficult
    May 26, 2011 | Jost Hoppermann

    Forrester surveyed 23 vendors of globally deployed banking platforms on their 2010 deals. Core banking and channels continue as important factors in many regions. Beyond that, regional functional...

  • Report Sizing The Cloud

    Understanding And Quantifying The Future Of Cloud Computing
    April 21, 2011 | Stefan Ried, Ph.D., Holger Kisker, Ph.D.

    Building a solid cloud computing strategy and business plan requires insights into the future market size and growth dynamics of this still complex market. In this report, Forrester provides a...

  • Report APeJ IT Services Report: 2010

    April 1, 2011 | Frederic Giron, Seepij Gupta

    This document provides vendor strategists with an overview of the IT services market in APeJ in 2011. The research is based on interviews with key MNCs and local vendors in the Asia Pacific IT...

  • Report US Tech Market Outlook: Q1 2011

    Building A Springboard In 2011 For Even Stronger Growth In 2012
    April 1, 2011 | Andrew Bartels

    While overall US tech market growth of 8.0% in 2011 will be a bit slower than the 8.9% growth in 2010, this year will still be a bright year for tech vendors. Yet, based on their own revenue...

  • Report Global Banking Platform Deals 2010

    Some Banking Platform Vendors Mastered The 2009 Storm Smoothly
    March 31, 2011 | Jost Hoppermann

    Forrester surveyed 23 vendors of globally deployed banking platforms on their 2010 deals. Considering participants of both the 2009 and 2010 surveys, deal volume of the top 10 vendors increased by...

  • Report Industry Essential: The US Insurance Market, 2011

    Insurance Transformation Exposes Key Opportunities For Technology Vendors
    March 24, 2011 | Ellen Carney

    The US insurance industry represents 3.2% of gross domestic product (GDP) and generated nearly $1 trillion in revenues in 2009, but even with that big number, premium growth has been declining for...

  • Report Market Overview: North American IT Infrastructure Outsourcing

    March 11, 2011 | Bill Martorelli

    IT infrastructure outsourcing (ITO) customers in North America enjoy a growing range of alternatives for services, encompassing a variety of categories including traditional outsourcers,...

  • Report Market Overview: European IT Infrastructure Outsourcing

    March 11, 2011 | Wolfgang Benkel

    Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

  • Report Inquiry Spotlight: Security And Risk, Q1 To Q4 2010

    February 18, 2011 | Stephanie Balaouras

    Forrester's security and risk (S&R) team fields hundreds of inquiries every month. We often gauge the interest in various topics and plan our future research agenda based on this barometer. Many of...

  • Report Forrsights: The Evolution Of IT Security, 2010 To 2011

    Cybersecurity And Services Fuel The Next Phase Of Market Growth
    February 15, 2011 | Heidi Shey, Jonathan Penn

    In Q3 2010, Forrester surveyed 2,058 IT security decision-makers at North American and European small businesses and enterprises to gauge the current state and identify the key trends and future...