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The Enterprise Content Management Playbook For 2019

The ECM Playbook Is Your Guide To A Rejuvenated Program Strategy

Enterprise content management (ECM) continues to evolve, driven by new use cases and platforms. Rapid change in the technology and competitive landscape complicates businesses' objectives to grow...

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  • Report The Forrester Wave™: Cognitive Search, Q2 2019

    The 12 Providers That Matter Most And How They Stack Up
    May 29, 2019 | Mike Gualtieri

    In our 24-criterion evaluation of cognitive search providers, we identified the 12 most significant ones — Attivio, Coveo, Elastic, Grazitti Interactive, IBM, IHS Markit, Lucidworks, Micro Focus,...

  • Report The Forrester New Wave™: Natural Language Generation For Analytics, Q4 2018

    The Nine Providers That Matter Most And How They Stack Up
    November 28, 2018 | Boris Evelson

    In Forrester's evaluation of the emerging market for natural language generation (NLG) for analytics, we identified the nine most significant providers in the category — Arria, Automated Insights,...

  • Report The Forrester Wave™: B2C Commerce Suites, Q3 2018

    The 11 Providers That Matter Most And How They Stack Up
    September 13, 2018 | Bruce Eppinger, John Bruno

    In our 31-criterion evaluation of B2C commerce suites providers, we identified the 11 most significant ones — commercetools, Digital River, Elastic Path Software, Episerver, IBM, Kibo Commerce,...

  • Report The Forrester Wave™: B2B Commerce Suites, Q3 2018

    The 12 Providers That Matter Most And How They Stack Up
    September 13, 2018 | John Bruno, Bruce Eppinger

    In our 33-criterion evaluation of B2B Commerce Suites providers, we identified the 12 most significant ones — Apttus, Episerver, Handshake, IBM, Insite Software, Intershop, Magento, Oracle,...

  • Report The Forrester Wave™: Cognitive Search And Knowledge Discovery Solutions, Q2 2017 (Updated)

    Cognitive Search Is Delivering The AI Version Of Enterprise Search
    June 26, 2018 | Mike Gualtieri

    In our 23-criteria evaluation of cognitive search and knowledge discovery solution providers, we identified the nine most significant ones — Attivio, Coveo, Elastic.co, Hewlett Packard Enterprise...

  • Report The Forrester Wave™: Product Information Management Solutions, Q2 2018

    The 10 Providers That Matter Most And How They Stack Up
    June 18, 2018 | Bruce Eppinger

    In our 27-criteria evaluation of product information management (PIM) providers, we identified the 10 most significant ones — Agility Multichannel, Contentserv, EnterWorks, IBM, Informatica,...

  • Report The Forrester Wave™: AI-Based Text Analytics Platforms, Q2 2018

    The Eight Providers That Matter Most And How They Stack Up
    June 14, 2018 | Boris Evelson

    In our 22-criteria evaluation of AI-based text analytics platforms providers, we identified the eight most significant ones — Attivio, Clarabridge, EPAM Systems, Expert System, IBM, Micro Focus,...

  • Report The Forrester Wave™: File Analytics Providers, Q2 2018

    The 11 Providers That Matter Most And How They Stack Up
    June 13, 2018 | Cheryl McKinnon

    In our 31-criteria evaluation of file analytics providers, we identified the 11 most significant ones — Active Navigation, Adlib, Concept Searching, Egnyte, IBM, Micro Focus, Nuix, OpenText, TITUS,...