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• Report The Forrester Wave™: Cloud-Based Dynamic Case Management, Q1 2018

  The 11 Providers That Matter Most And How They Stack Up

  March 8, 2018 | Craig Le Clair

  In our 23-criteria evaluation of cloud-based dynamic case management (DCM) providers, we identified the 11 most significant ones — AINS, Appian, bpm'online, DST Systems, Eccentex, Hyland, IBM,...

• Report Choose A Case Management Platform Based On 10 Criteria

  Alternatives For Case Management Leave EA Pros Scratching Their Heads — But Forrester's Tool Can Help

  August 24, 2017 | Craig Le Clair

  Enterprise architects struggle to compare options for modernizing case management in areas such as customer service, onboarding, government regulation, and insurance claims. Options now include...