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  • Ted Schadler
  • Customer-obsessed operating model

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Customers control your business.

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Win in the age of the customer

To compete in the digital age, business and technology leaders must foster a company-wide obsession with serving customers.

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  • Report Quick Take: Innovate Around The Death Of Net Neutrality

    With Internet Providers Free To Build Slow And Fast Lanes, Design Around Cost And Bandwidth Uncertainty
    December 14, 2017 | Sophia I. Vargas, Susan Bidel, Andre Kindness

    The US Federal Communications Commission (FCC) has repealed the 2015 regulations requiring equal treatment for all internet traffic, commonly known as net neutrality. If they choose, carriers can...

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