Search Results
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Report Get Control Over Your Bots With Forrester's Automation Framework
Use Nine Critical Dimensions To Decipher The Automation Landscape
The impact of automation on companies' efforts to win, serve, and retain customers is unquestionable. However, it can be difficult to determine how different types of automation relate to one...
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Report Decipher Infrastructure Automation With Forrester's Framework
Landscape: The Infrastructure Transformation Playbook
January 28, 2019 | Chris GardnerThe impact of automation on companies' efforts to win, serve, and retain customers is unquestionable. However, it can be difficult for infrastructure and operations (I&O) professionals to determine...
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Report Living On The Edge: Vendors Evolve Solutions For A Distributed World
Application Locality And IoT Proliferation Compel Vendors To Look At Edge Differently
January 9, 2019 | Chris GardnerThe infrastructure market is awash in its latest churn of innovation, heavily influenced by application locality requirements and a proliferation of connected devices comprising the internet of...
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Report Tackling The Unsexy Challenge Of Mainframe Modernization
The Cloud Era Demands Connection To Modern DevOps Practices
The death knell for mainframe has rung every year for the past several decades, but it's not going away. Infrastructure and operations (I&O) professionals are doubling down, migrating off, and...
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Report Edge Computing Will Radically Alter Your Infrastructure Strategy
Road Map: The Infrastructure Transformation Playbook
Edge computing and internet of things (IoT) are transformational technologies, extending ubiquitous connectivity and control to the physical world. Only our imaginations limit applications built to...
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Report The Forrester Wave™: Configuration Management Software For Infrastructure Automation, Q4 2018
The Seven Providers That Matter Most And How They Stack Up
November 7, 2018 | Chris GardnerIn our 27-criterion evaluation of configuration management providers, we identified the seven most significant — Canonical, Chef, Microsoft, Northern.tech, Puppet, Red Hat, and SaltStack — and...
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Report Predictions 2019: Automation
Automation Technologies Will Drive Success From The Service Desk To Customer Service And Beyond
Automation technologies — a diverse set of technologies from robotic process automation (RPA) to business process management (BPM) to artificial intelligence (AI) and beyond — are becoming a key...
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Report Automation Drives The I&O Industrial Revolution
Vision: The Infrastructure Transformation Playbook
A digital business needs technology that adapts and scales quickly, reliably, and economically. As infrastructure and operations (I&O) professionals transform their infrastructure to meet this...
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Report Gauge Your Infrastructure Automation Maturity
Assessment: The Infrastructure Transformation Playbook
October 4, 2018 | Chris GardnerTo convert your mundane operations routines into a finely tuned, automated ecosystem, you need to know where to start your transformation. This report guides infrastructure and operations (I&O)...
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Report Become A Unicorn With Infrastructure-As-Code
Strategic Plan: The Infrastructure Transformation Playbook
September 19, 2018 | Chris GardnerFor digital business models to evolve and succeed, infrastructure and operations (I&O) teams must disrupt their traditional infrastructure architecture strategies with infrastructure-as-code (IaC)....
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Report Evolve Or Retire: Administrators Are Now Developers
Organization: The Infrastructure Transformation Playbook
Given a world where infrastructure is now software based (including containers, composable infrastructure, and more), administrators need skill sets common among application developers. While some...
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Report A Bold But Pragmatic Strategy For Business Automation
Guide Your Business Automation Realistically With Forrester's Automation Framework
Forrester's automation framework lays the groundwork for an unprecedented movement to automate business. Enterprise architecture (EA) professionals should put this framework into action...
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Report Reduce Risk And Improve Security Through Infrastructure Automation
The Bad Guys Use Automation — Fight Fire With Fire
Today's security initiatives are impossible to execute manually. As infrastructure-as-code (IaC), edge computing, and internet-of-things (IoT) solutions proliferate, organizations must leverage...
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Report How To Apply Google's Site Reliability Engineering Approach To Your Infrastructure
Processes: The Infrastructure Transformation Playbook
Google's Site Reliability Engineering (SRE) practices have provoked considerable debate among infrastructure and operations (I&O) leaders — some are utterly skeptical, and others are racing to...
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Report Quick Take: Fatal Chip Flaws Set Security Back Decades
CISOs And CIOs Must Act Immediately To Weather The Chip-Ocalypse
This week, researchers revealed two critical flaws, Meltdown and Spectre, that impact billions of mobile phones, laptops, servers, and cloud services running on chips from suppliers including AMD,...
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Report Seven Recommendations For I&O Leaders Driving DevOps In 2018
December 12, 2017 | Robert Stroud, Eveline Oehrlich, Chris GardnerFirms like Allstate, Target, and Hyatt Hotels have proven that development and operations (DevOps) is neither a fad nor a privilege of born-digital unicorns. Whether you're just beginning your...
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Report Cloud, DevOps, And Digital Will Overtake The CMDB, But Not Its Reasons For Existence
Planning, Reporting, Accounting, And Coordinating Require An Information Strategy
Digital transformation, the cloud, and DevOps have many organizations questioning the future of capabilities such as asset and configuration management. But fundamental objectives — planning,...
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Report Predictions 2018: Automation Alters The Global Workforce
Ten Key Developments In Automation Reshape The Industry In 2018
Automation has been one of the most profound and disruptive forces in human history. The market for automation in many forms will accelerate faster in 2018 as firms look to squeeze performance and...
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Report The Software-Defined Data Center Comes Of Age
October 30, 2017 | Richard Fichera, Chris GardnerTraditional data center thinking has ended. Better automation tools, container abstractions, software-defined networks (SDNs), and composable infrastructure have ushered in unprecedented...
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Report OpenStack Fights To Defend Its Claim As A Standard
Its Future Sits Quietly Within Your Private Cloud, Outside The US, And Among Telecommunications Providers
OpenStack became a cloud platform standard in 2013. Since then, it has evolved and reached a less eventful stage of its life, losing some of its early momentum and vocal proponents but gaining new...
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Report The Forrester Wave™: Configuration Management Software For Infrastructure Automation, Q4 2017
The 14 Providers That Matter Most And How They Stack Up
October 11, 2017 | Chris Gardner, Robert StroudIn our 25-criteria evaluation of configuration management providers, we identified the 14 most significant solutions — Ansible, Ansible Tower, CFEngine Community Edition, CFEngine Enterprise, Chef,...
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Report Refine Configuration Management And CMDB For The Modern Digital Organization
Clarify A Complex Topic To Gain Profound Technology Benefits
The age of the customer demands operational excellence within the technology organization. A sound configuration management practice is essential to ensure always-on, high-quality services, yet...
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Report The Forrester Wave™: Continuous Delivery And Release Automation, Q3 2017
August 30, 2017 | Robert Stroud, Chris GardnerIn our 26-criteria evaluation of continuous delivery and release automation (CDRA) providers, we identified the 15 most significant — Atlassian, CA Technologies, Chef Software, Clarive, CloudBees,...
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Report Rumors Of VMware's Demise Are Greatly Exaggerated
VMware Faces Great Challenges But Keeps Delivering Growth, Defying Its Critics
VMware, for years one of Silicon Valley's darlings, has struggled to find its place in the new world of cloud computing. Skepticism over its long-term viability continues because of unprecedented...
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Report Vendor Landscape: Configuration Management
June 30, 2017 | Chris Gardner, Robert StroudDespite the proliferation of infrastructure-as-code (IaC) across enterprises and the cloud, some infrastructure and operations (I&O) professionals still treat configuration management as a manual...