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  • Report The Forrester Wave™: Data Resiliency Solutions, Q3 2019

    The 10 Providers That Matter Most And How They Stack Up
    September 12, 2019 | Naveen Chhabra

    In our 40-criterion evaluation of data resiliency solution vendors, we identified the 10 most significant ones — Actifio, Cohesity, Commvault, Dell EMC, Druva, IBM, Micro Focus, Rubrik, Veeam, and...

  • Report Machine Learning Powers The Industrial Internet Of Things

    Insights From IoT Software Platforms Create New Service-Based Experiences To Delight Customers And Drive Growth
    September 10, 2019 | Paul Miller, Michele Pelino

    The internet of things (IoT) plays a pivotal role in transforming the industrial sector. Connecting machines to record their usage patterns is often the first step, and it can deliver tangible...

  • Report Use Data From The Industrial Internet Of Things To Deliver Customer-Centric Business Models

    A Great Physical Product Is No Longer Enough, So Manufacturers Turn To IoT To Build New Connections With Their Customers
    September 10, 2019 | Paul Miller

    Product-as-a-service business models have mostly been limited to expensive, long-term investments like jet engines. However, the increasing ubiquity of internet-of-things (IoT) sensors and...

  • Report Embrace Modern Management To Improve Employee Experience

    Move From Patches To Productivity: Modern Management Will Transform The Role Of Desktop Admins
    September 9, 2019 | Andrew Hewitt

    The processes and technologies that infrastructure and operations (I&O) teams use today to manage employee devices and apps are undergoing an evolution. The old highly manual, PC-centric process is...

  • Report Gauge Your Infrastructure Automation Maturity

    Assessment: The Infrastructure Transformation Playbook
    August 16, 2019 | Chris Gardner

    To convert your mundane operations routines into a finely tuned, automated ecosystem, you need to know where to start your transformation. This report guides infrastructure and operations (I&O)...

  • Report The Forrester New Wave™: Wireless Solutions, Q3 2019

    The Eight Solutions That Matter Most And How They Stack Up
    August 15, 2019 | Andre Kindness

    In Forrester's evaluation of the emerging market for wireless solutions, we identified the eight most significant in the category — Aerohive, Aruba, Cambium Networks, Cisco Aironet, Cisco Meraki,...

  • Report Don't Let The One-Percenters Drive Your Network Architecture

    Five Use Cases That Hamper Networking Automation Adoption
    August 9, 2019 | Andre Kindness

    Networking pros are getting sucked in by a warped set of requirements that do little to address some of the immediate data center needs they're facing. Vendors cite flashy use cases like hyperscale...

  • Report The Forrester Wave™: Infrastructure Automation Platforms, Q3 2019

    The 11 Providers That Matter Most And How They Stack Up
    August 7, 2019 | Chris Gardner

    In our 31-criterion evaluation of infrastructure automation platform providers, we identified the 11 most significant ones — BMC Software, Chef Software, HashiCorp, Micro Focus, Microsoft,...

  • Report The Future Of VDI Is Cloud

    Cloud-Based Virtualization Will Surpass On-Premises VDI To Improve Scalability And Manageability
    July 31, 2019 | Andrew Hewitt, David K. Johnson

    Seeking to arm employees with the technology they need to drive business growth, enterprises have invested in digital workspace technologies like virtual desktop infrastructure (VDI), but change is...

  • Report Check The 5G Pulse Of Your Communications Service Provider

    A Guide To Understanding The 5G Landscape And Your Investment Planning
    July 29, 2019 | Abhijit Sunil

    5G is an important new technological advancement, and infrastructure and operations (I&O) leaders are looking at a plethora of 5G wireless proposed use cases, timelines, and expectations. It's...

  • Report Attended-Mode RPA: The Differences You Need To Know

    Intelligent Automation Must Include The Front Office
    July 29, 2019 | Craig Le Clair

    Robotic process automation (RPA) has emerged to deliver efficiencies and enhance customer goodwill in contact centers and customer service. Human agents can reduce repetitive, manual tasks and...

  • Report The Forrester Tech Tide™: Internet Of Things, Q3 2019

    Eighteen Technologies Underpin IoT Solutions
    July 25, 2019 | Michele Pelino

    A diverse array of internet-of-things (IoT) technologies is necessary to enhance operational efficiencies and enable personalized customer experiences across vertical markets and use cases. To help...

  • Report Bridge The IT/OT Divide To Win With Smart Manufacturing

    For Industry 4.0 Strategy Success, Empower Technology And Operations Teams To Work Together
    July 24, 2019 | Paul Miller

    Computing in the office and on the factory floor have been different for decades. Different teams have managed different technologies in different ways for different reasons. But as manufacturing...

  • Report Transform Insights Into A Better Employee Technology Experience

    Collect, Analyze, And Put Qualitative And Quantitative Data To Work
    July 16, 2019 | Andrew Hewitt

    Very few organizations have processes and tools in place to holistically monitor, manage, and optimize employee technology experience. Underperforming devices, poorly designed apps, and sluggish...

  • Report The Forrester Wave™: Application Modernization And Migration Services, Q3 2019

    The 14 Providers That Matter Most And How They Stack Up
    July 16, 2019 | Bill Martorelli

    In our 26-criterion evaluation of application modernization and migration services providers, we identified the 14 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM...

  • Report Adoption Profile: Hosted Private Cloud In North America, Q2 2019

    HPC Providers Shift Focus To Managed Services As Public Cloud Continues To Absorb More Of Their Market
    July 3, 2019 | Lauren E. Nelson

    While not the shiniest toy on the shelf, hosted private cloud (HPC) holds a unique position in serving multiple scenarios and users. HPC bridges the public and private cloud spaces — combining the...

  • Report Adoption Profile: Private Cloud In Europe, Q2 2019

    Private Cloud Can Focus Efforts To Enable More-Meaningful Changes
    June 21, 2019 | Lauren E. Nelson, Paul Miller

    Europeans continue to leverage a mix of cloud technologies, including private cloud. Many enterprises face a stark reality: Change is expensive, and private cloud offers meaningful improvements...

  • Report Now Tech: Unified Endpoint Management, Q2 2019

    Forrester's Overview Of 21 UEM Providers
    June 13, 2019 | Andrew Hewitt

    Infrastructure and operations (I&O) teams can use unified endpoint management (UEM) to better manage employee devices and applications, resulting in improved employee experience, customer trust,...

  • Report How To Budget For Employee-Facing Technology For 2020

    Align Technology Purchases To Business Imperatives For EX Success
    June 10, 2019 | Andrew Hewitt

    Infrastructure and operations (I&O) leaders planning their budgets for 2020 and beyond must purchase technology that enables employees to win, serve, and retain customers. But workforce...

  • Report Use Modernization And Migration Services To Speed Your Cloud Migration

    Here's How To Evaluate The New Market For Application Modernization Services
    June 4, 2019 | Bill Martorelli

    Cloud migration, an important steppingstone for digital transformation, is driving infrastructure and operations (I&O) leaders to take a new look at their modernization strategies. Today's...

  • Report Plan Your Continuous Delivery Journey

    Road Map: The Continuous Deployment Playbook

    DevOps is now a mainstream approach to delivering digital business value, yet many organizations are struggling to scale. To build a lasting initiative, your DevOps and continuous delivery (CD)...

  • Report Five Key Trends That Will Reshape The Employee Technology Experience

    Keep Employee Experience At The Center Of Your Technology Strategy As You Move Past Windows 7
    May 22, 2019 | Andrew Hewitt

    Windows 7 has been a corporate PC staple — but at nearly 10 years old, it's at its end of life. Though some infrastructure and operations (I&O) leaders responsible for employee technology have...

  • Report Cut Through The Hype To Assess Your Need For 5G-Enabled IoT Use Cases

    How To Gauge The Readiness Of 5G And Its Impact On Your IoT Network Strategy
    May 16, 2019 | Michele Pelino, Andre Kindness

    The hype around 5G is at fever pitch, with network operators and device and equipment manufacturers making near-daily announcements regarding new deployment initiatives or highlighting potential 5G...

  • Report Adoption Profile: Hosted Private Cloud In Europe, Q2 2019

    Local Providers Target Dedicated Infrastructure, Unique Scenarios, And Services
    May 7, 2019 | Lauren E. Nelson, Paul Miller

    Adoption of hosted private cloud (HPC) continues to grow, despite criticism. HPC combines the expertise of a cloud service provider with the isolation of a private cloud. While some balk at its...

  • Report The State Of Chromebooks, 2019

    When The Conditions Are Right, Chromebooks Can Improve Both Customer And Employee Experience
    April 30, 2019 | Andrew Hewitt, J. P. Gownder

    Eight years into their existence, Chromebooks haven't taken the enterprise market by storm — but have slowly but surely gained enterprise mindshare. I&O leaders are reassessing how Chromebooks can...

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