219 results in
Charts & Figures
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Charts & Figures Chatbots For Agents Are A Starting Point Only
Stop Trying To Replace Your Agents With Chatbots
April 17, 2019 | Ian Jacobs -
Charts & Figures Intermingled Workflows Allow Agents And Chatbots To Focus On What They Do Best
Stop Trying To Replace Your Agents With Chatbots
April 17, 2019 | Ian Jacobs -
Charts & Figures Front-End Chatbots Improve Efficiency By Automating Low-Value Tasks
Stop Trying To Replace Your Agents With Chatbots
April 17, 2019 | Ian Jacobs -
Charts & Figures Human-Intermediated Chatbots Monitor Conversations And Offer Suggestions To Agents
Stop Trying To Replace Your Agents With Chatbots
April 17, 2019 | Ian Jacobs -
Charts & Figures The Top Software Priorities In 2018
Create A Modern Software Strategy With AI-Driven Platforms And Their Ecosystems
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Charts & Figures An Ecosystem-Based Applications Strategy
Create A Modern Software Strategy With AI-Driven Platforms And Their Ecosystems
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Charts & Figures New Tech Late-Stage Virtual Care Vendors, Q1 2019
New Tech: Virtual Care, Q1 2019
February 5, 2019 | Arielle Trzcinski -
Charts & Figures New Tech Growth-Stage Virtual Care Vendors, Q1 2019
New Tech: Virtual Care, Q1 2019
February 5, 2019 | Arielle Trzcinski -
Charts & Figures VC Funding Increased 245% From 2017 To 2018
New Tech: Virtual Care, Q1 2019
February 5, 2019 | Arielle Trzcinski -
Charts & Figures New Tech Functionality Segments: Virtual Care, Q1 2019
New Tech: Virtual Care, Q1 2019
February 5, 2019 | Arielle Trzcinski -
Charts & Figures New Tech Early-Stage Virtual Care Vendors, Q1 2019
New Tech: Virtual Care, Q1 2019
February 5, 2019 | Arielle Trzcinski -
Charts & Figures New Tech Maturity Segments: Virtual Care, Q1 2019
New Tech: Virtual Care, Q1 2019
February 5, 2019 | Arielle Trzcinski -
Charts & Figures New Tech Functionality Segments: AI-Fueled Speech Analytics Solutions In China, Q1 2019
New Tech: AI-Fueled Speech Analytics Solutions In China, Q1 2019
February 4, 2019 | Danny Mu -
Charts & Figures New Tech Late Stage AI-Fueled Speech Analytics Vendors In China, Q1 2019
New Tech: AI-Fueled Speech Analytics Solutions In China, Q1 2019
February 4, 2019 | Danny Mu -
Charts & Figures New Tech Growth Stage AI-Fueled Speech Analytics Vendors In China, Q1 2019
New Tech: AI-Fueled Speech Analytics Solutions In China, Q1 2019
February 4, 2019 | Danny Mu -
Charts & Figures New Tech Maturity Segments: AI-Fueled Speech Analytics Solutions In China, Q1 2019
New Tech: AI-Fueled Speech Analytics Solutions In China, Q1 2019
February 4, 2019 | Danny Mu -
Charts & Figures New Tech Early Stage AI-Fueled Speech Analytics Vendors In China, Q1 2019
New Tech: AI-Fueled Speech Analytics Solutions In China, Q1 2019
February 4, 2019 | Danny Mu -
Charts & Figures Sample Established AI-Fueled Speech Analytics Vendors In China, Q1 2019
New Tech: AI-Fueled Speech Analytics Solutions In China, Q1 2019
February 4, 2019 | Danny Mu -
Charts & Figures Customers Don't Believe The Chatbot Hype
Forrester Infographic: Customer Service Chatbots Fail Consumers Today
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Charts & Figures Major Shifts In The Agent Workforce Will Occur Simultaneously
The Three Customer Service Megatrends In 2019: As AI Eats Jobs, Agents Are More Valued
January 17, 2019 | Kate Leggett -
Charts & Figures The Three Customer Service Megatrends For 2019
The Three Customer Service Megatrends In 2019: As AI Eats Jobs, Agents Are More Valued
January 17, 2019 | Kate Leggett -
Charts & Figures Improving Online Customer Service Is The Top Customer Experience Business Priority For 2019
The Three Customer Service Megatrends In 2019: As AI Eats Jobs, Agents Are More Valued
January 17, 2019 | Kate Leggett -
Charts & Figures Divest: Data Visualization
The Forrester Tech Tide™: Enterprise Business Insights And Analytics, Q1 2019
January 14, 2019 | Boris Evelson -
Charts & Figures Invest: AI For Business Insights
The Forrester Tech Tide™: Enterprise Business Insights And Analytics, Q1 2019
January 14, 2019 | Boris Evelson -
Charts & Figures Invest: BI Fabric
The Forrester Tech Tide™: Enterprise Business Insights And Analytics, Q1 2019
January 14, 2019 | Boris Evelson