Search Results
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Charts & Figures Humans Outnumber Bots On Facebook Messenger
Consumers Want Convenience, Not Conversations
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Charts & Figures Insurance Providers Use Third-Party Platforms For Upper-Funnel Consumer Engagement
Consumers Want Convenience, Not Conversations
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Charts & Figures Kohl's Structures Discovery, Shopping, And Customer Care Options Through A Decision Tree
Consumers Want Convenience, Not Conversations
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Charts & Figures Haven Life Developed A Conversational Interface To Provide Life Insurance Quotes
Consumers Want Convenience, Not Conversations
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Charts & Figures Consumers Who Use Conversational Interfaces Are Satisfied With The Experience — But Most Don't
Consumers Want Convenience, Not Conversations
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Charts & Figures Automated Complex Scenarios: Kayak Allows Substantial Access To Its Suite Of Web-Based Services
Consumers Want Convenience, Not Conversations
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Charts & Figures Chatbots Primarily Offer Customer Service And Commerce, While Use For Marketing Lags
Consumers Want Convenience, Not Conversations
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Charts & Figures Enterprise Adoption Of Chatbots Pales In Comparison To Other Technologies
Consumers Want Convenience, Not Conversations
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Charts & Figures Hotels.com Offers A Complex Path To Purchase That Could Involve Lengthy Back-And-Forth
Consumers Want Convenience, Not Conversations
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Charts & Figures The Jack In The Box Chatbot Lets Consumers Carry Out A Variety Of Activities
Consumers Want Convenience, Not Conversations
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Charts & Figures Most Brands Using Third-Party Platforms Use Human-To-Human Conversations Rather Than Chatbots
Consumers Want Convenience, Not Conversations
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Charts & Figures Financial Institutions Are Pushing The Envelope On Conversational Interfaces
Consumers Want Convenience, Not Conversations
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Charts & Figures Today's Chatbots' Convenience Sweet Spot Still Lies In Fielding Relatively Simple Requests
Consumers Want Convenience, Not Conversations
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Charts & Figures Enterprises Prefer To Place Chatbots On Owned Properties Rather Than Third-Party Ones
Consumers Want Convenience, Not Conversations
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Charts & Figures AT&T Embeds Customer Service In Its App (Owned) And On Facebook Messenger (Borrowed)
Consumers Want Convenience, Not Conversations
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Charts & Figures Delta Air Lines Uses Facebook Messenger To Extend Customer Agent Reach
Consumers Want Convenience, Not Conversations
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Charts & Figures Hotel Chatbot Decision Trees Guide Consumers
Consumers Want Convenience, Not Conversations
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Charts & Figures Commerce Capabilities Within Chatbots Are Evolving
Consumers Want Convenience, Not Conversations