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  • Webinar Enterprise Service Management: The New System Of Engagement

    October 4, 2017 | Charles Betz

    Enterprise service management (ESM) has become a leading trend in the crowded IT service management (ITSM) market. By expanding service thinking and the service app store as well as speeding up...

  • Webinar The State Of IT Service Management In 2013

    December 18, 2013 | Courtney Bartlett

    For the third year in a row, Forrester Research, in conjunction with itSMF USA, conducted a survey to understand the current state of IT service management (ITSM) and its future direction. In 2013,...

  • Webinar The Seven Habits Of Highly Effective DevOps

    August 14, 2013 | Kurt Bittner, Glenn O'Donnell

    DevOps and continuous integration are getting a lot of attention from organizations of all sizes. As organizations are increasingly driven by the need to deliver innovation in very fast cycles,...

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