Skip to main content
7 results in Events
 
Sort by:
Refine
  • Retail
  • Upcoming Events

Featured content

The Retail eCommerce Playbook For 2020

The Art And Science Of Retail eCommerce

Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...

Search Results

  • Webinar Digital Fragility Is A Ticking Time Bomb Inside Enterprises

    Protect And Preserve Born-Digital Information That Has Long-Term Value
    Thursday, November 5, 2020, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Cheryl McKinnon

    Information — whether content, data, or rich media assets — is born digital. High-value research, brand assets, intellectual property, and customer commitments are locked up in digital...

  • Forum Technology & Innovation Global

    Adapt To Win
    November 4, 2020 | Live Virtual Experience | Liz Herbert, Matthew Guarini, Brian Hopkins

    In today’s business environment, change is constant. Technology, customer expectations, workforce issues, and economic factors are continually evolving. To thrive in this environment,...

  • Webinar Vast, Fast, And Relentless: Consumers And The Future Of Buying

    Thursday, October 22, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Sucharita Kodali, Anjali Lai

    The ways in which consumers buy products and services have been in a constant state of change over the past decade, and there are no signs of it slowing down. To survive, B2C firms must constantly...

  • Webinar Industry Lens: Tech Titans In Retail

    Friday, October 9, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Fiona Swerdlow, Sucharita Kodali

    Join Forrester VP and principal analyst Sucharita Kodali for the third in our three-part "Industry Lens: Tech Titans" webinar series. Episode 3 focuses on how the tech titans such as Apple, Google,...

  • Webinar Asynchronous Chat: The Role of Messaging And Third-Party Platforms In Customer Service

    Tuesday, October 6, 2020, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Julie Ask, Ian Jacobs, Hailey Colin

    Customer service organizations are adapting to increasingly social and connected consumers seeking service in their preferred channel. Consumers have embraced platforms like Apple Business Chat...

  • Webinar Digital Operations Platforms For Distribution Businesses

    Based On The Forrester Wave™
    Friday, October 2, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Liz Herbert

    Digital operations platforms (DOPs) deliver the enterprise functionality needed to deliver new value to stakeholders and to respond to the shifting expectations of both their customers and their...

  • Webinar Key Trends In Customer-Facing Identity And Access Management

    Wednesday, September 30, 2020, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Andras Cser

    This webinar looks at the key trends in customer identity and access management (CIAM). We look at integration requirements outside of the traditional security arena and user profile management...