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  • Forum CX Europe 2019

    Change The Game: Leading Radical CX Innovation
    November 14, 2019 | Joana van den Brink-Quintanilha

    First, the good news. Customer experience (CX) leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and...

  • Forum Data Strategy & Insights 2019

    The Insights-Driven Enterprise: Data Strategies for Business Transformation
    November 5, 2019 | Austin | Brandon Purcell, Noel Yuhanna, Boris Evelson

    It's time to stop drowning in data. The insights-driven enterprise is dependent on a critical, shared resource: deep pools of data. Data analytics, data governance, and data infrastructure are...

  • Forum CX SF 2019

    The Rise of XD: Master the New Art (and Science) of Experience Design
    October 17, 2019 | San Francisco | Andrew Hogan

    Just what we need: another abbreviation. But this one is for real. Experience design — or XD — is rapidly emerging as the discipline to rule them all. If exceptional CX is the goal, XD...

  • Forum Privacy & Security 2019

    The Technology of Trust
    September 12, 2019 | Washington, D.C. | Laura Koetzle, Stephanie Balaouras, Heidi Shey

    Privacy is the new competitive advantage. Your customers increasingly gravitate to brands they trust. How do you weave trust into the core of your brand promise and value proposition? How can you...

  • Forum CX Singapore 2019

    Change The Game: Driving Radical CX Innovation
    August 28, 2019 | Singapore | Frederic Giron

    First, the good news. Customer experience (CX) leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and...

  • Forum CX NYC 2019

    Change The Game: Leading Radical CX Innovation
    June 11, 2019 | New York City | Harley Manning, Rick Parrish, Maxie Schmidt-Subramanian

    First, the good news. Customer experience (CX) leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and...

  • Forum Digital Transformation & Innovation Europe 2019

    Master Tech-Driven Transformation
    June 4, 2019 | London | Pascal Matzke

    The lure of digital transformation Much of the allure of digital transformation was in its promise of leading market disruption and innovation. If you added a few emerging technologies here,...

  • Forum Digital Transformation & Innovation India 2019

    Master Tech-Driven Transformation
    May 28, 2019 | Mumbai | Amit Bhatia, Frederic Giron, Leslie Joseph

    The lure of digital transformation Much of the allure of digital transformation was in its promise of leading market disruption and innovation. If you added a few emerging technologies here,...

  • Forum Digital Transformation & Innovation 2019

    Master Tech-Driven Transformation
    May 14, 2019 | Chicago | Liz Herbert, Matthew Guarini, Brian Hopkins

    The lure of digital transformation Much of the allure of digital transformation was in its promise of leading market disruption and innovation. If you added a few emerging technologies here,...

  • Forum CX Sydney 2019

    Change the Game: Driving Radical CX Innovation
    May 9, 2019 | Sydney | Michael Barnes, Riccardo Pasto, James Staten

    Good news. CX leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and more focused on business impact....

  • Forum Consumer Marketing 2019

    Beyond The Direct-To-Consumer Revolution
    April 2, 2019 | New York City | Jim Nail, Anjali Lai, Melissa Parrish

    Direct-to-consumer (DTC) brands have captured consumers’ admiration and loyalty … but most have an unsustainable economic model. Traditional brands are optimized to deliver financial...

  • Forum Data Strategy & Insights 2018

    Forum
    December 4, 2018 | Orlando

  • Forum CX Europe 2018

    Forum for Customer Experience Professionals
    November 14, 2018 | London

  • Forum B2B Marketing 2018

    Forum for B2B Marketing Professionals
    October 25, 2018 | Austin

  • Forum Privacy & Security Europe 2018

    Forum For Security Professionals
    October 9, 2018 | London

  • Forum CXSF 2018

    Forum For Customer Experience Professionals
    October 2, 2018 | San Francisco

  • Forum Privacy & Security 2018

    Forum For Privacy & Security Professionals
    September 25, 2018 | Washington D.C.

  • Forum CX Singapore 2018

    Forum For CX Leaders Focused On Digital Customer Experience Solutions
    August 29, 2018

  • Forum CXNYC 2018

    Forum For Customer Experience Leaders
    June 19, 2018 | New York

  • Forum Digital Transformation Europe 2018

    Forrester's Forum For Technology Management And Digital Business Leaders
    June 14, 2018 | London

  • Forum Digital Transformation India 2018

    Forum For Technology Management And Digital Business Leaders
    May 29, 2018 | Mumbai

  • Forum CX Sydney 2018

    Forum For CX Leaders Focused On Digital Customer Experience Solutions
    May 10, 2018 | Sydney

  • Forum Digital Transformation 2018

    Forum For Technology Management And Digital Business Leaders
    May 8, 2018 | Chicago

  • Forum Consumer Marketing 2018

    Forum For B2C Marketing Leaders
    April 5, 2018 | New York

  • Forum New Tech Forum

    Big Ideas, Emerging Tech, Customer-Obsessed Innovation
    December 6, 2017 | Boston

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