Search Results
-
Webinar Protecting Your Brand On The Rogue Web: E-Control Is Essential
September 4, 2019 | Sucharita KodaliThe internet has enabled broad availability of goods and services, but that benefit has become a double-edged sword as brands have grappled with counterfeits, gray market goods, IP violations, and...
-
Webinar The US Customer Experience Index, 2019
Small Gains Emerge Amidst Widespread Stagnation
During this webinar, we delve into the latest results from Forrester’s US Customer Experience Index™. We discuss trends in CX quality at the brand and industry level, the role that...
-
Webinar Digital Transformation Snakes And Ladders
February 26, 2019 | Nigel FenwickDigital business transformation is hard. Many efforts fail to deliver. Yet firms will invest billions of dollars into business transformations around the world in 2019. Are there tactics you...
-
Webinar Six Tenets Of A World-Class Product Information Management Strategy
February 13, 2019 | Bruce EppingerGrowing revenue and attracting customers require a great customer experience. Product content has emerged as the cost-effective driver of customer experience. Organizations struggle to deliver...
-
Webinar Outlook 2019: The State Of The US Retail Shopper
December 13, 2018 | Brendan MillerDespite the dramatic October downturn in the stock market, confident consumers are driving US retail spending upward, but retailers face urgent pressure to evolve — or they will lose market...
-
Webinar Loyalty And Luxury: What Does Loyalty Mean In Luxury Retail?
Loyalty strategies are more important than ever for marketers and digital business professionals working in luxury retail. Luxury retailers often lump loyalty initiatives into program-centric...
-
Webinar Transform Marketing With Customer Journey Analytics
July 12, 2018 | Tina MoffettThis webinar shares how marketers can use journey analytics to understand and optimize their customers' paths to purchase. Key takeaways: Learn how marketing strategies can better acknowledge...
-
Webinar Sector Spotlight: How Consumers Buy Fashion
March 6, 2018 | Sucharita KodaliVP and Principal Analyst Sucharita Kodali walks attendees through the evolution of the apparel, accessories, and footwear market in the age of the customer. The webinar addresses...
-
Webinar Learning From The Highs And Lows Of European Retail Mobile Websites: Results From The Forrester Retail Wave™, Q4 2017
February 13, 2018 | Michelle Beeson, Alex CauseyRetailers across the board have seen a surge in mobile traffic, but most still struggle to convert more of those mobile visits into sales. But, as well as being a sales channel, mobile plays an...