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FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Webinar How Retailers Master The Discipline Of Perpetual Inventory

    Friday, February 5, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Scott Compton, George Lawrie

    Shoppers expect to find stores plentifully stocked with everything they want to buy, but many of them like to check the availability of hand sanitizer or rice, for example, before they make the...

  • Webinar Wealth Management Predictions 2021

    Firms Embrace Digital To Thrive
    Thursday, January 14, 2021, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Vijay Raghavan, David Hoffman

    We will remember 2020 for COVID-19: The pandemic permanently changed the ways customers seek advice and how financial advisors dispense it. As the lockdown began, consumers did not have access to a...

  • Webinar CIO Predictions 2021

    Get Ahead Of 2021
    Wednesday, January 13, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Matthew Guarini, Brian Hopkins

    Forrester predicted major uncertainty in 2020, and we were right. CIOs and other tech leaders who prepared for uncertainty are adapting more easily during the pandemic. With 2021 right around the...

  • Webinar Insurance Predictions 2021

    Insurers Find Opportunity Amid Chaos
    Wednesday, January 13, 2021, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Ellen Carney, Jeffery Williams

    We are a world in recovery heading into 2021. Insurers will need to contend with an unpredictable virus and its economic consequences, dramatic climate events, and the aftermath of a polarizing US...

  • Webinar Digital Business Predictions 2021

    Wednesday, December 16, 2020, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Ted Schadler, Nigel Fenwick, Liz Herbert

    2020 was a year that no company will ever forget. The pandemic changed everything. Companies that had laid the foundations of cloud, agility, and strategic partnerships were ready to respond with...

  • Webinar Banking Predictions 2021

    Wednesday, December 16, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Oliwia Berdak, Alyson Clarke, Jost Hoppermann

    COVID-19 has brought uncertainty to banking and reduced profitability. 2021 will see consolidation and lower appetites for risk. Many banks, traditional and digital, will bite the dust or emerge...

  • Webinar Buy Now, Pay Later: Understanding The Latest Hot Topic In Retail Payments

    Tuesday, December 15, 2020, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Lily Varon, Nicole Murgia

    Within the past few years, the deferred payments market — a broad category covering installments, "buy now, pay later," Pay in 4, point-of-sale financing, and alternative lending — has...

  • Webinar AI And Automation Will Shape The Agency Of The Future

    Thursday, December 10, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Jay Pattisall, J. P. Gownder

    Agencies are introducing technologies that reshape how they work: AI and intelligent automation in particular turbocharge agencies’ ability to enhance and scale creative production and to...

  • Webinar CMO Predictions 2021

    What The Best CMOs Will Do In 2021
    Tuesday, December 8, 2020, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Shar VanBoskirk

    Brace yourself. 2021 will be a rocky follower to roaring 2020. Expect another year of reduced media expenditures, scanty teams, lean tech and agency partner networks, and the continued vacancy of...

  • Webinar B2B Sales Predictions 2021

    Wednesday, December 2, 2020, 2:30 p.m.-3:30 p.m. Eastern time (19:30-20:30 GMT) | Mary Shea, PhD, Laura Ramos, Jay McBain

    This is your chance to engage directly with the analysts who made our 2021 predictions for B2B Sales. During this conversation between our analysts — and with you — we dive into the...