Search Results
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Report Adoption Profile: Public Cloud In North America, Q2 2018
Pragmatic Cloud Strategies Provide A Path To Innovation Sustainability
April 19, 2018 | Lauren E. NelsonCloud skills are key for infrastructure and operations (I&O) professionals, who now have a stronger experience base. But enterprises still struggle to find an approach that reflects their own...
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Report Manage Third-Party Risk To Achieve And Maintain GDPR Compliance
It doesn't matter if third parties supply you with data, technology, or services: If they touch your customers' or employees' personal data, their security and privacy postures directly affect your...
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Report Strategic Benchmarks 2018: Infrastructure Priorities
Benchmarks: The Infrastructure Transformation Playbook
April 17, 2018 | Sophia I. VargasThis report provides infrastructure and operations (I&O) professionals with strategic benchmarks so they can compare their infrastructure budgets, priorities, motivations, and technology adoption...
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Report Analytics, Cloud, And Intelligent Content Services: Stay Ahead Of The Curve
Benchmarks: The Enterprise Content Management Playbook
April 16, 2018 | Cheryl McKinnonBenchmarks provide enterprise architects and their content management program peers with data to inform their road maps. Content is essential to successful digital business. Use this report to...
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Report Mapping The $9 Trillion US B2B Online Commerce Market
Expect Shifting Channels For Goods And Lagging Use For Services
eBusiness and channel strategy professionals tend to focus on sales coming through the enterprise B2B website. But this is just one channel for B2B online commerce. CIOs need to support all the...
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Report Future-Proof Your Digital Business With Zero Trust Security
Vision: The Security Architecture And Operations Playbook
March 28, 2018 | Jeff PollardAs CIOs develop hybrid cloud strategies to help their organization become fast, flexible, and innovative, it's the perfect time to migrate to a Zero Trust security architecture. Security and risk...
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Report The State Of Retailing Online 2018: Store Investments, Business Objectives, And Mobile
Benchmarks: The Retail eCommerce Playbook
March 26, 2018 | Sucharita KodaliThe annual "The State Of Retailing Online" study by Shop.org, the digital division of the National Retail Federation (NRF), conducted by Forrester, is a summary of attitudes and investments that...
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Report Security Budgets 2018: Financial Services And Insurance
New Initiatives Require Security To Take An Expertise-On-Demand Approach
March 22, 2018 | Jeff PollardData breaches, regulation, stiff competition for talent, and decentralized technology spending are still major challenges for security leaders in the FSI industry. We compare the budgets of...
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Report The State Of Microsoft Active Directory 2018
For Today's Digital Businesses, AD Is The Identity Backbone Of The Entire Ecosystem
March 20, 2018 | Merritt MaximMicrosoft's Active Directory (AD) has become the most widely used enterprise repository for digital identities. Its centralized collection of user account information also makes it a tempting...
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Report Win Funding For Your Customer Service Project
Business Case: The Contact Centers For Customer Service Playbook
In the age of the customer, customer service must be a cornerstone of a company's customer experience (CX) strategy. Customer service application pros must invest in modernizing their technology....
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Report Insights-Driven Businesses Appoint Data Leadership
Chief Data Officers Embrace Business Objectives — And Deliver Business Results
March 19, 2018 | Jennifer Belissent, Ph.D.New data and analytics leadership roles come with many titles but ultimately the same responsibility: to drive not only the management and governance of data but also its use across the...
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Report The Contract Life-Cycle Management Market Continues To Grow At A Rate Of 18%
Five Vendor Segments Offer Different Solutions Based On Type Of Contract, Deployment Model, Related Applications, And Geography
March 13, 2018 | Andrew BartelsThe contract life-cycle management (CLM) market is growing rapidly as firms discover these tools' value in creating and managing their core assets of contracts, especially for B2B relationships....
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Report Best Practices For Commerce Platform Migration
Use Seven Tactics To Adopt A New Commerce Platform
March 8, 2018 | Bruce EppingerDelivering outstanding digital commerce experiences means focusing on the customer and innovation. To meet ever-rising customer expectations, 57% of retail digital business decision makers whom we...
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Report Asia Pacific Tech Market Outlook For 2018 To 2019
Solid Economic Growth And Cloud Adoption Support 6% Growth In 2018 And 5% In 2019
In most cases, CIOs in the Asia Pacific region will be able to expand their tech budgets at a faster rate as we move into 2018. Tech budgets in the region will continue to shift toward software and...
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Report Australia Tech Market Outlook, 2018 To 2019
CIOs Will Focus Investments On Increasing Business Speed
February 20, 2018 | Tim SheedyThis is the time of year when Australian CIOs and their partners in the business plan their 2018 technology budgets. To help CIOs with this process, this report provides our current forecast for...
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Report Shift To Enterprise Service Management To Improve The Employee Experience
Processes: The Employee Experience Playbook
While new technologies emerge every day, employees can't do their best work because they can't find the services they need, and when they do, bureaucracy causes unacceptable delays. Infrastructure...
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Report Three Trends Shape Digital Services Engagements
Snapshot Of Three Trends In Forrester's Business Technographics 2017 Services Survey
February 9, 2018 | Amanda LeClairAs enterprises strive to transform their organizations with digital technologies, the consulting and system integration marketplace is transforming as well. For this report, we take a look at three...
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Report The State Of Endpoint Security, 2018
New Threats Are Driving Technology Consolidation
Every year, Forrester surveys thousands of security decision makers and information workers around the world. This report examines endpoint security spending and adoption patterns, helping security...
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Report Insight Platforms Connect Data To Action
Intermediate Level: Technology Practices For Insights-Driven Businesses
January 24, 2018 | Brian HopkinsThe pace of innovation and availability of data are outstripping firms' ability to keep up. Read this report to understand how an emerging class of software — insight platforms — can better connect...
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Report An I&O Pro's Guide To Platform-As-A-Service
There's No Single PaaS To Rule Them All
Your developer teams seek accelerated productivity, but developing at speed isn't an overnight change. As infrastructure and operations (I&O) professionals enter platform-as-a-service (PaaS)...
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Report Security Budgets 2018: Uncertainty Trumps Normalcy
Benchmarks: The S&R Practice Playbook
January 23, 2018 | Jeff PollardSecurity leaders will find no escape from the pressures that shape their budgets this year. Data breaches, stiff competition for talent, and decentralized technology spending are still major...
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Report The State Of Application Security, 2018
Application Security Is Worsening, But Automation Offers Hope
January 23, 2018 | Amy DeMartineIn 2017, applications rolled out the welcome mat to malicious hackers, topping the list of successful external attack targets. Why? Developers continue transitioning from perfect to fast to provide...
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Report India Tech Market Outlook, 2018 To 2019
India Will Go Through A Phase Of Cautious Spending In 2019
January 23, 2018 | Ashutosh SharmaIndia's economy is a story of fits and starts. Firms expect the pro-business government to take up aggressive reforms to fast-track economic growth. However, major reforms like demonetization and...
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Report Partner Strategically To Accelerate Your Insights-Driven Business
Advanced Level: People Practices For Insights-Driven Businesses
January 22, 2018 | Jennifer Belissent, Ph.D.Concerned with time-to-market and inspired by new business models, business and technology execs look to service providers for relevant insights that they can apply directly to their business...
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Report The Public Cloud Can Be Your Enabler Of Business Innovation
January 19, 2018 | Tim SheedyCIOs are increasingly using public cloud services to enable business innovation. Infrastructure-as-a-service (IaaS) accelerates and simplifies tech deployments, while the continuous improvement of...