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    Report The Forrester Wave™: Retail Banking Platforms, Q4 2006

    Infosys, i-flex solutions, And SAP Lead In Retail Banking Platforms
    November 28, 2006 | Jost Hoppermann

    Forrester evaluated world-leading banking platform products across 83 criteria and found that Infosys, i-flex solutions, and SAP are members of the leader category. Infosys scores highly on...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Customer Hubs, Q4 2006

    IBM, Siperian, Initiate, And Oracle-Siebel Emerge As New Leaders In A Hot Market
    December 22, 2006 | R "Ray" Wang

    Forrester evaluated leading customer hub vendors across 134 criteria in a demo-based product evaluation and found that IBM's WebSphere Customer Center and Siperian's Hub established dominant...

  • For Security & Risk Professionals

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    Report The Forrester Wave™: Message Archiving Software, Q1 2011

    Autonomy, IBM, And Symantec Lead A Crowded Field
    March 4, 2011 | Brian W. Hill

    In Forrester's 90-criteria evaluation of message archiving software vendors, we found that Autonomy, IBM, and Symantec lead with mature products, strong eDiscovery capabilities, and an integrated...

  • For B2C Marketing Professionals

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    Report The Forrester Wave™: Search Marketing Agencies, Q4 2006

    iProspect Leads, With Reprise Media, iCrossing, IMPAQT, and 360i In A Dead Heat For Second Place
    November 21, 2006 | Shar VanBoskirk

    Forrester's evaluation of integrated search marketing agencies across 56 criteria revealed a set of players still maturing their capabilities and visions. iProspect leads the study because of its...

  • For Customer Experience Professionals

    Report

    Report The Forrester Wave™: Customer Feedback Management Platforms, Q2 2017

    Ten Providers That Matter And How They Stack Up
    April 10, 2017 | Maxie Schmidt-Subramanian

    In our 39-criteria evaluation of customer feedback management platform providers, we identified 10 vendors that matter — Clarabridge, Confirmit, InMoment, MaritzCX, Medallia, NICE, Qualtrics,...

  • For Application Development & Delivery Professionals

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    Report The Forrester Wave™: Enterprise CRM Suites, Q1 2007

    Oracle's Siebel CRM And SAP's mySAP CRM Lead, Chased By A Pack Of Strong Performers
    February 5, 2007 | William Band

    Forrester evaluated leading enterprise CRM suites vendors across 493 criteria and found that Oracle's Siebel CRM and SAP's mySAP CRM are the clear Leaders. They offer broad and deep functional...

  • For B2C Marketing Professionals

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    Report The Forrester Wave™: Brand Monitoring, Q3 2006

    Nielsen BuzzMetrics And Cymfony Lead In Our Category Evaluation
    September 13, 2006 | Peter Kim

    The power shift from media institutions to consumer communities means that marketers must track a diverse and growing range of influential voices. To find out how the emerging technology solutions...

  • For Application Development & Delivery Professionals

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    Report The Forrester Wave™: Workforce Optimization Suites, Q3 2016

    The Nine WFO Providers That Matter Most And How They Stack Up
    August 31, 2016 | Ian Jacobs

    In our 39-criteria evaluation of workforce optimization (WFO) suite providers, we identified the nine most significant vendors — Aspect Software, Calabrio, Genesys, inContact, Interactive...

  • For CMO Professionals

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    Report The Forrester Wave™: Digital Experience Service Providers, Q4 2015

    Digital Customer Experience Strategy And Design Capabilities Are Key Differentiators For CMOs
    November 4, 2015 | Sarah Sikowitz, Anjali Yakkundi

    In Forrester's 31 criteria evaluation of digital experience service providers, we identified the 11 most significant services providers in the category — Accenture Interactive, Deloitte Digital,...

  • For Infrastructure & Operations Professionals

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    Report The Forrester Wave™: Global Delivery Infrastructure Management For Europe, Q4 2006

    HCL, TCS, And Wipro Lead The Group Of Indian Service Providers
    December 6, 2006 | Pascal Matzke

    Forrester evaluated the leading Indian service providers across 25 criteria with regards to their offshore infrastructure management services and found that HCL, TCS and Wipro have established...

  • For eBusiness & Channel Strategy Professionals

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    Report The Forrester Wave™: Product Information Management Solutions, Q4 2016

    The 10 Providers That Matter Most And How They Stack Up
    December 5, 2016 | Fiona Swerdlow, Nasry Angel

    In our 28-criteria evaluation of product information management (PIM) providers, we identified the 10 most significant — ADAM Software, Agility Multichannel, Contentserv, EnterWorks, IBM,...

  • For Application Development & Delivery Professionals

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    Report The Forrester Wave™: Integrated SOA Governance, Q1 2012

    Software AG, Progress Software, IBM, And SOA Software Lead; Oracle, WSO2, And Tibco Software Have Strong Solutions
    January 17, 2012 | Randy Heffner

    In Forrester's 121-criteria evaluation of integrated service-oriented architecture (SOA) governance vendors, we found that Software AG, Progress Software (Progress), IBM, and SOA Software lead the...

  • For Application Development & Delivery Professionals

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    Report The Forrester Wave™: Customer-Centric Global Banking Platforms, Q3 2016

    The Nine Banking Platforms That Matter Most And How They Stack Up
    July 26, 2016 | Jost Hoppermann

    In our 40-criteria evaluation of customer-centric global banking platform vendors, we identified the nine most significant banking platforms — EdgeVerve (Infosys Finacle), Intellect Design Arena,...

  • For B2C Marketing Professionals

    Report

    Report The Forrester Wave™: Cross-Channel Campaign Management, Q2 2016

    The 15 Providers That Matter Most And How They Stack Up
    May 31, 2016 | Rusty Warner

    In our 26-criteria evaluation of cross-channel campaign management (CCCM) providers, we identified the 15 most significant ones — Adobe, Emarsys, Experian Marketing Services, IBM, Oracle,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Big Data Predictive Analytics Solutions, Q1 2013

    January 3, 2013 | Mike Gualtieri

    Predictive analytics enables firms to reduce risks, make intelligent decisions, and create differentiated, more personal customer experiences. But predictive analytics is hard to do without the...

  • For Customer Insights Professionals

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    Report The Forrester Wave™: Digital Intelligence Platforms, Q2 2017

    The Emerging Leaders Differentiate On Optimization Capabilities
    April 4, 2017 | James McCormick

    In our 26-criteria evaluation of digital intelligence (DI) platform providers, we identified the 10 most significant ones — Adobe, Cxense, Evergage, Google, IBM, Localytics, Mixpanel, Optimizely,...

  • For Application Development & Delivery Professionals

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    Report The Forrester Wave™: Service Parts Optimization, Q4 2006

    Servigistics Leads, Click Commerce And MCA Solutions Are Strong Performers
    December 12, 2006 | Patrick M. Connaughton

    Forrester evaluated leading service parts optimization (SPO) vendors across 119 criteria and found that Servigistics is the Leader in the space overall — thanks to its rich parts forecasting...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: BPM Platforms For Digital Business, Q4 2015

    November 18, 2015 | Clay Richardson

    In Forrester's 31-criteria evaluation of business process management vendors, we identified the 12 most significant software providers — Appian, Bizagi, DST Systems, IBM, K2, Newgen Software,...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: EA Management Suites, Q2 2013

    The 10 Providers That Matter Most And How They Stack Up
    April 2, 2013 | Tim DeGennaro

    There is a plethora of vendors in the enterprise architecture management suite (EAMS) market that, like many EA practices themselves, excel at only a portion of a comprehensive EA practice. It is...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Network Access Control, Q2 2011

    ForeScout, Juniper, And Bradford Networks Outdistance The Pack, But Cisco, McAfee, And Enterasys Are Close Behind
    June 15, 2011 | John Kindervag

    In Forrester's 72-criteria evaluation of network access control (NAC) vendors, we found few notable points of differentiation between vendor offerings. Thus we have a tight clustering of vendors...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Application Outsourcing Capabilities Of Midsize Offshore Vendors, Q4 2016

    The 12 Midsize Providers That Matter Most And How They Stack Up
    December 14, 2016 | Somak Roy

    In our 33-criteria evaluation of midsize offshore providers with application outsourcing capabilities, we identified the 12 most significant ones — EPAM Systems, Globant, Hexaware Technologies, L&T...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Data Loss Prevention Suites, Q4 2016

    Tools And Technology: The Data Security And Privacy Playbook
    November 8, 2016 | Heidi Shey

    In our 30-criteria evaluation of data loss prevention suite providers, we identified the seven most significant ones — Clearswift, DeviceLock, Digital Guardian, Forcepoint, GTB Technologies, Intel...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: Product Information Management (PIM), Q2 2014

    Hybris (An SAP Company), IBM, Informatica, Riversand, And Stibo Systems Lead The Pack, With A Robust Set Of Midmarket Players Close Behind
    May 21, 2014 | Peter Sheldon, Michele Goetz

    In Forrester's 19-criteria evaluation of product information management (PIM) vendors, we identified the 10 most significant providers in the category — ADAM Software, Agility Multichannel,...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Client Management Suites, Q3 2007

    HP, Symantec, And CA Offer The Best Combined Product And Strategy
    July 24, 2007 | Natalie Lambert

    Client management suites help IT with PC life-cycle management with tools that automate operating systems (OS) deployment, software distribution, and systems management and provide visibility into...

  • For B2C Marketing Professionals

    Report

    Report The Forrester Wave™: Asia Pacific Enterprise Social Listening Platforms, Q1 2016

    The Seven Providers That Matter Most And How They Stack Up
    March 2, 2016 | Clement Teo

    In Forrester's 30-criteria evaluation of enterprise social listening platform providers in Asia Pacific, we identified the seven most significant ones — Brandwatch, Digimind, Kantar Media CIC,...

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