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  • Forrester Wave

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  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Services Providers For Next-Generation SAP Products, Q1 2016

    The 14 Global Providers That Matter Most For SAP-Based Digital Transformation Projects And How They Stack Up
    March 17, 2016 | Liz Herbert

    In our 23-criteria evaluation of SAP services providers, we identified the 14 most significant vendors: Accenture, Atos, Capgemini, Deloitte, EY, HCL, Hewlett Packard Enterprise (HPE), IBM,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Point Of Service, Q2 2012

    Epicor, Fujitsu, Microsoft, Micros Retail-J, NCR, Oracle, And Wincor Nixdorf Lead, With JDA, Micros Xstore, Retalix, And SAP Close Behind
    February 7, 2013 | George Lawrie

    In Forrester's 70-criteria evaluation of point-of-service (POS) vendors, we identified the most significant solution providers in this category — Epicor Software, Fujitsu, NCR, JDA Software,...

  • For Application Development & Delivery Professionals

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    Report The Forrester Wave™: Order Management Hubs, Q3 2010

    Oracle EBS And Sterling Commerce Lead, With SAP, Oracle Siebel, And Microsoft Close Behind
    August 19, 2010 | Craig Le Clair, Roy C. Wildeman

    In Forrester's 112-criteria evaluation of order management hub (OMH) vendors, Oracle E-Business Suite and Sterling Commerce led the pack among the Leaders because of their ability to support both...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: Product Information Management Solutions, Q4 2016

    The 10 Providers That Matter Most And How They Stack Up
    December 5, 2016 | Fiona Swerdlow, Nasry Angel

    In our 28-criteria evaluation of product information management (PIM) providers, we identified the 10 most significant — ADAM Software, Agility Multichannel, Contentserv, EnterWorks, IBM,...

  • For Customer Insights Professionals

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    Report The Forrester Wave™: Cross-Channel Attribution Providers, Q4 2014

    The Eight Providers That Matter Most And How They Stack Up
    November 7, 2014 | Tina Moffett

    In Forrester's 56-criteria evaluation of cross-channel attribution vendors, we identified the eight most significant cross-channel attribution providers with advanced algorithmic-based models...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Private Cloud Solutions In China, Q1 2015

    The Nine Providers That Matter Most And How They Stack Up
    January 23, 2015 | Charlie Dai, Frank Liu

    In Forrester's 24-criteria evaluation of emerging private cloud solution vendors in China, we identified the nine most significant software providers — 99Cloud, Bingosoft, Citrix, HP, Huawei...

  • For Security & Risk Professionals

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    Report The Forrester Wave™: SaaS Web Content Security, Q2 2015

    The Eight Providers That Matter Most And How They Stack Up
    June 26, 2015 | Rick Holland, Kelley Mak

    In Forrester's 26-criteria evaluation of web content security delivered as a software-as-a-service (SaaS) solution, we identified the eight most significant providers in the category — Barracuda...

  • For B2C Marketing Professionals

    Report

    Report The Forrester Wave™: Email Marketing Vendors, Q3 2014

    An Evaluation Of Nine Enterprise-Class Email Vendors
    July 23, 2014 | Shar VanBoskirk

    In Forrester's 34-criteria evaluation of email marketing vendors, we identified the nine most significant providers — Acxiom, Epsilon, Experian Marketing Services, Oracle Responsys,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: CRM Suites Customer Service Solutions, Q3 2010

    July 19, 2010 | William Band, James G. Kobielus

    Forrester evaluated the customer service and support capabilities of 19 leading CRM suite solutions against 196 criteria. Customer service and business process professionals face a diverse range of...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Services Providers For Next-Generation Oracle Application Projects, Q3 2016

    The 13 Providers That Matter Most For Oracle Cloud Projects And How They Stack Up
    September 6, 2016 | Liz Herbert

    A growing number of customers are moving business applications to Oracle Cloud and are seeking service partners that can help them with business strategy, implementation, and support related to...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Service Virtualization And Testing Solutions, Q1 2014

    A Small Group Of Big Vendors And A Few Courageous Small Ones Dominate This Promising Emerging Market
    January 27, 2014 | Diego Lo Giudice

    Service virtualization and testing (SVT) solutions provide developers and testers with tools to quickly simulate the services of a complex production environment, mainly for automating regression,...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: B2B Global Commerce Service Providers, Q1 2015

    Accenture Digital, Deloitte Digital, And SapientNitro Lead, With Several Key Players Trailing Closely Behind
    February 9, 2015 | Andy Hoar, Adam Silverman

    In Forrester's 77-criteria evaluation of the top 11 global commerce service providers (GCSPs), we found that Accenture Digital, Deloitte Digital, and SapientNitro lead the pack with their...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Traditional Disaster Recovery Service Providers, Q1 2014

    The Six Providers That Matter Most And How They Stack Up
    January 17, 2014 | Rachel A. Dines

    In Forrester's 45-criteria evaluation of traditional disaster recovery service providers, we identified the six most significant service providers — CSC, HP, IBM, Phoenix, Recovery Point Systems,...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Premise-Based IVR/Voice Portals, Q2 2009

    Genesys Leads, With Avaya And Cisco Systems Closely Following
    June 17, 2009 | Elizabeth Herrell

    In Forrester's 52-criteria evaluation of IVR/voice portal premise-based offerings, we found that Genesys, Avaya, Cisco Systems, and Nortel Networks lead the pack. These vendors deliver innovative...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: B2B Commerce Suites, Q2 2015

    The Eight Vendors With A Focused Strategy And Mature Solution For B2B Commerce
    June 26, 2015 | Peter Sheldon, Andy Hoar

    In Forrester's 88-criteria evaluation of B2B commerce suite vendors, we identified the eight most significant providers in the category — CloudCraze, eBay Enterprise (Magento), hybris (an SAP...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: NoSQL Key-Value Databases, Q3 2014

    An Evaluation Of Seven Enterprise-Class NoSQL Key-Value Database Vendors
    September 30, 2014 | Noel Yuhanna

    NoSQL continues to gain strong momentum as organizations look at supporting more complex data structures, scale applications to support unpredictable workloads, and support larger volumes of data...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Collaboration Platforms, Q3 2009

    Microsoft And IBM Lotus Lead; Novell Challenges
    August 6, 2009 | Rob Koplowitz

    In Forrester's 66-criteria evaluation of collaboration platform vendors, we found that Microsoft and IBM Lotus led the pack based on the breadth of functionality in their offerings. Novell edged...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Digital Experience Delivery Platforms, Q3 2014

    Vendors From A Variety Of Backgrounds Vie To Be More Than A Basket Of Solutions
    July 22, 2014 | Stephen Powers, Mark Grannan

    In Forrester's 29-criteria evaluation of digital experience delivery providers, we identified the 13 most significant software vendors — Acquia, Adobe, Demandware, Digital River, HP Autonomy,...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Robotic Process Automation, Q1 2017

    The 12 Providers That Matter Most And How They Stack Up
    February 13, 2017 | Craig Le Clair

    In our 28-criteria evaluation of robotic process automation (RPA) providers, we identified the 12 most significant ones — Automation Anywhere, Blue Prism, Contextor, EdgeVerve Systems, Kofax, Kryon...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Integration-Centric Business Process Management Suites, Q4 2006

    webMethods, TIBCO, And IBM Lead The Way
    December 20, 2006 | Ken Vollmer, Henry Peyret

    Forrester evaluated leading integration-centric business process management suite (IC-BPMS) vendors across 85 criteria and found that webMethods, TIBCO Software, and IBM have established category...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Enterprise Cloud Databases, Q4 2012

    Four Leaders And Four Strong Performers Compete For A Share Of The Enterprise Cloud Database Market
    November 8, 2012 | Noel Yuhanna

    Cloud database offerings represent a new space within the broader data management platform market, providing enterprises with an abstracted option to support Agile development and new social,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Talent Management, Q2 2011

    Plateau Leads In Learning; Cornerstone OnDemand Leads In Performance
    May 23, 2011 | Claire Schooley

    In Forrester's 108-criteria evaluation of talent management vendors that offer suites for both learning and performance, we found that Plateau Systems edged out Cornerstone OnDemand, Saba Software,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: EMEA Applications Outsourcing, Q4 2010

    December 20, 2010 | Bill Martorelli

    In Forrester's 50-criteria evaluation of 15 leading providers of applications outsourcing (AO) solution vendors, Forrester found that in this maturing market, Accenture and IBM lead the pack, with...

  • For Customer Experience Professionals

    Report

    Report Sapient Interactive Leads Europe in User Experience-based Web Design

    The Forrester Wave™ Vendor Summary, Q4 2007
    October 18, 2007 | Craig Menzies

    Once considered only a technical consulting company, Sapient Interactive has demonstrated a seriously advanced Web design practice, receiving the highest mark in our Web Site Review, and the only...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Enterprise Architecture Tools, Q2 2007

    Casewise, IDS Scheer, MEGA International, Proforma, And Telelogic Lead In EA Tools
    April 25, 2007 | Henry Peyret

    Forrester evaluated leading enterprise architecture (EA) tools vendors across 120 criteria and found that Casewise, IDS Scheer, MEGA International, Proforma, and Telelogic confirmed their EA tools...

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