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  • Forrester Wave

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  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Enterprise File Sync And Share Platforms, Cloud Solutions, Q1 2016

    The Nine Providers That Matter Most And How They Stack Up
    March 10, 2016 | Cheryl McKinnon

    In our 40-criteria evaluation of enterprise file sync and share (EFSS) cloud providers, we identified the nine most significant ones — Box, Dropbox, Google, Huddle, IBM, Intralinks, Microsoft,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Agile Business Intelligence Platforms, Q3 2015

    The 13 Providers That Matter Most And How They Stack Up
    September 25, 2015 | Boris Evelson

    In Forrester's 15-criteria evaluation of Agile business intelligence (BI) vendors, we identified the 13 most significant software providers in the category —Birst, GoodData, IBM, Information...

  • For Application Development & Delivery Professionals

    Report

    Report Community Platforms Extend Customer Service Solutions For Increased Satisfaction Ratings

    The Forrester Wave™: Community Platforms, Q4 2010
    May 25, 2011 | Kate Leggett

    Organizations strive to differentiate themselves by delivering an outstanding customer service experience. Community platforms allow customers to interact with peers to share information, solve...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Enterprise Data Warehouse, Q4 2015

    The 10 Providers That Matter Most And How They Stack Up
    December 7, 2015 | Noel Yuhanna

    In the era of big data, enterprise data warehouse (EDW) technology continues to evolve as vendors focus on innovation and advanced features around in-memory, compression, security, and tighter...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: B2C Global Commerce Service Providers, Q1 2015

    The 10 Providers That Matter Most And How They Stack Up
    February 9, 2015 | Adam Silverman, Andy Hoar

    In Forrester's 77 criteria evaluation of the top 10 global commerce service providers (GCSPs), we found that Deloitte Digital, SapientNitro, Accenture Digital, Razorfish Global, Cognizant, and IBM...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Network Access Control, Q2 2011

    ForeScout, Juniper, And Bradford Networks Outdistance The Pack, But Cisco, McAfee, And Enterasys Are Close Behind
    June 15, 2011 | John Kindervag

    In Forrester's 72-criteria evaluation of network access control (NAC) vendors, we found few notable points of differentiation between vendor offerings. Thus we have a tight clustering of vendors...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: Omnichannel Order Management, Q3 2014

    IBM And Manhattan Associates Stand Out In An Increasingly Competitive Landscape Of Solutions
    July 29, 2014 | Peter Sheldon, Adam Silverman

    In Forrester's 77-criteria evaluation of omnichannel order management vendors, we identified the nine most significant software providers in the category — eBay Enterprise, hybris (an SAP...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Project/Program Portfolio Management, Q4 2012

    How The Top 10 Providers Stack Up In A Newly Divided Market
    December 20, 2012 | Margo Visitacion, Phil Murphy

    Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development...

  • For Infrastructure & Operations Professionals

    Report

    Report Applying The Forrester Wave™: Private Cloud Solutions, Q4 2013

    Customizing The Private Cloud Forrester Wave To Evaluate Four Common Private Cloud Scenarios
    May 8, 2014 | Lauren E. Nelson

    In November 2013, we published our private cloud solutions Forrester Wave evaluation, where we used 61 criteria to evaluate 10 private cloud solutions vendors. The findings showed how well each...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Big Data Hadoop-Optimized Systems, Q2 2016

    Hardware Optimized To Run Hadoop Delivers Quick Setup, Higher Performance, And Automation
    May 25, 2016 | Noel Yuhanna, Mike Gualtieri

    On-premises Hadoop deployments just got easier. General-purpose hardware infrastructure requires considerable time and effort to install, configure, tune, upgrade, and monitor Hadoop platforms....

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: eService Suites, Q2 2006

    KANA, ATG, And KNOVA Lead In Our Product Evaluation
    May 25, 2006 | John Ragsdale

    Forrester evaluated leading eService suite vendors across more than 80 criteria and found that KANA's mix of business process, industry-leading Web collaboration, and proven scalability gave it the...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Enterprise Database Management Systems, Q2 2009

    Oracle, IBM, And Microsoft Lead, With Sybase Following Closely; Ingres Tops Open Source Databases In Current Offering
    June 30, 2009 | Noel Yuhanna

    In Forrester's 153-criteria evaluation of enterprise open source and closed source database management systems (DBMSes), we found that Oracle, IBM, Microsoft, and Sybase lead the pack because each...

  • For B2C Marketing Professionals

    Report

    Report The Forrester Wave™: Data Management Platforms, Q4 2015

    The Data Management Platforms That Matter Most And How They Stack Up
    November 10, 2015 | Susan Bidel, Richard Joyce

    In our 66-criteria evaluation of data management platforms (DMPs), we identified the eight most significant ones and researched, analyzed, and scored them. This report shows how each provider...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Customer Service Solutions For Enterprise Organizations, Q4 2015

    Due Diligence Required: These Vendors Are Great At Supporting Enterprise Organizations
    December 16, 2015 | Kate Leggett, Ian Jacobs

    In the customer service solutions Forrester Wave™ for enterprise organizations, we identified the 11 most significant customer service solutions — eGain, Microsoft, Moxie, Oracle Service Cloud,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Business Performance Solutions, Q4 2007

    Oracle, Cognos, And SAS Institute Lead, Business Objects And SAP In Hot Pursuit
    October 10, 2007 | Paul D. Hamerman

    Forrester assessed 10 leading business performance solutions (BPS) vendors across 83 criteria in a product evaluation. Cognos, Oracle, and SAS Institute were found to lead the category with overall...

  • For Security & Risk Professionals

    Report

    Report Market Update: Security Remains A Key Component To Enterprise Mobile Management

    Tools And Technology: The Mobile Security Playbook
    June 2, 2015 | Chris Sherman, Christian Kane

    In September 2014, we published The Forrester Wave™: Enterprise Mobile Management, Q3 2014, which evaluated 15 vendors using 27 criteria. Our findings showed how well each vendor met the breadth...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Modern Application Functional Test Automation Tools, Q4 2016

    The 11 Providers That Matter Most And How They Stack Up
    December 5, 2016 | Diego Lo Giudice

    In our 33-criteria evaluation of functional test automation (FTA) providers, we identified the 11 most significant ones — Conformiq, Hewlett Packard Enterprise (HPE), IBM, LogiGear, Micro Focus,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: WMS For Retail Supply Chains, Q2 2006

    Manhattan Associates Leads In Our Product Evaluation
    June 7, 2006 | Nikki Baird

    Between evolving consumers and consumer channels, convergence between retail and consumer product supply chains, and technology advances in warehouse management systems (WMS) a lot of change has...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Complex Event Processing (CEP) Platforms, Q3 2009

    The Fledgling CEP Platform Market Is Vibrant, Competitive, And Dynamic
    August 4, 2009 | Mike Gualtieri, John R. Rymer

    Forrester evaluated nine complex event processing (CEP) platforms using 114 criteria and found Progress Software and Aleri to be standout Leaders because of their top scores in the event processing...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Enterprise Content Management Suites, Q4 2009

    Traditional Players Continue To Lead, While Microsoft Makes Inroads
    November 12, 2009 | Stephen Powers, Brian W. Hill

    In Forrester's 70-criteria evaluation of eight enterprise content management (ECM) suite vendors, we found that IBM, Oracle, EMC, and Open Text lead due to breadth and depth of functionality and a...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Managed Global MPLS Services, Q1 2013

    Customers Have A Range Of Strong Options In This Mature Service Category
    March 27, 2013 | Brownlee Thomas, Ph.D.

    In Forrester's 55-criteria evaluation of facilities-based managed global MPLS service providers, we identified and qualified 11 global network operators that offer networking services to...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Native Hadoop BI Platforms, Q3 2016

    The Six Providers That Matter Most And How They Stack Up
    September 13, 2016 | Boris Evelson

    In our 22-criteria evaluation of native Hadoop business intelligence (BI) platform providers, we identified the six most significant ones — Arcadia Data, Attivio, Datameer, Kyvos Insights, Oracle,...

  • For B2C Marketing Professionals

    Report

    Report The Forrester Wave™: Lead Agencies, Q4 2016

    Eight Agencies Leading Brand Experience And Creative Strategy
    November 7, 2016 | Sarah Sikowitz

    We identified eight lead agencies — 360i, Barkley, Havas Worldwide, Hill Holliday, mcgarrybowen, Publicis NA, R/GA, and VML — and researched, analyzed, and scored them. This report shows how well...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Portfolio Management For The BT Agenda, Q1 2015

    The Nine Providers That Matter Most And How They Stack Up
    March 18, 2015 | Margo Visitacion, Gordon Barnett

    In the age of the customer, business and technology partners must have unparalleled visibility into strategic and execution plans in order to direct critical resources on the initiatives needed to...

  • For Customer Experience Professionals

    Report

    Report R/GA Is A Top Choice For Online Branding

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 11, 2007 | Kerry Bodine

    With a strategy that embraces visual arts and technology, R/GA has remained close to its roots as a graphic animation firm in the '70s. However, its innovative programs for exploring and delivering...

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