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The Employee Experience Playbook For 2020

Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm

The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...

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  • Report The Forrester Wave™: Mobile Development Platforms, Q4 2016

    The 12 Providers That Matter Most And How They Stack Up
    October 24, 2016 | Michael Facemire

    In our 32-criteria evaluation of mobile development platform (MDP) vendors, we identified the 12 most significant ones — Amazon Web Services (AWS), AnyPresence, Appcelerator, IBM, Kinvey, Kony,...

  • Report The Forrester Wave™: Geospatial Analytics Tools And Platforms, Q3 2016

    The Six Providers That Matter Most And How They Stack Up
    August 31, 2016 | Rowan Curran

    Mobile handsets and embedded software in IoT devices are causing a proliferation in the sources and speed for capturing location. Location awareness is just the first step, and today top companies...

  • Webinar Predictions 2016: IoT's Impact Inside Companies

    December 15, 2015 | Frank Gillett

    Hype surrounding the Internet of Things (IoT) will continue in 2016. But CIOs should focus their attention on the changes it is driving within their organizations: Data management across the...

  • Webinar Avoiding Pitfalls When Selecting A Mobile BI Solution

    February 26, 2014 | Martha Bennett

    Business professionals are increasingly taking it for granted that they'll be able to access critical applications and data on their mobile device, and business intelligence (BI) content is no...

  • Report Mobile Business Intelligence Solution Overview

    February 19, 2014 | Martha Bennett

    The advent of smartphones and tablets has changed the dynamics of what mobility means in a business context. Whether it’s executives or field engineers, knowledge workers or hospital staff, there...

  • Report Market Overview: Mobile Point Of Service Solutions For Retail

    Despite Rapid Adoption Of mPOS Solutions By Retailers, Business Objectives Remain Uncertain
    September 9, 2013 | Adam Silverman

    Over the past decade, as retail sales have shifted from physical stores to digital channels, traditional store-based retailers have been struggling to compete with the endless aisle and low prices...

  • Report The Steadily Growing Database Market Is Increasing Enterprises' Choices

    An Overview Of The Enterprise Database Management System Market In 2013
    June 7, 2013 | Noel Yuhanna

    Business demand for more applications, larger databases, and new analytics initiatives is driving innovation and growth in the database market, with new options for cloud, in-memory, mobility,...

  • Report The Forrester Wave™: CRM Suite Customer Service Solutions, Q3 2012

    How The Top 18 Solutions Stack Up
    July 11, 2012 | Kate Leggett

    During the past five years, the customer service capabilities of customer relationship management (CRM) suite solutions have greatly matured as vendors have focused on solidifying the foundational...

  • Report The Forrester Wave™: CRM Suites For Midsize Organizations, Q3 2012

    The 18 Providers That Matter Most And How They Stack Up
    July 10, 2012 | William Band

    During the past five years, the customer relationship management (CRM) solutions market has experienced considerable growth and turmoil, including significant vendor consolidation and a rapid rise...

  • Report The Forrester Wave™: CRM Suites For Large Organizations, Q3 2012

    The 17 Solutions That Matter Most And How They Stack Up
    July 9, 2012 | William Band

    During the past five years, the customer relationship management (CRM) solutions market has experienced considerable growth and turmoil, including significant vendor consolidation and a rapid rise...

  • Report Ethiopia IT Opportunity 2010 Data Tables

    February 15, 2011 | James Erickson

    These are the data tables for the report "Ethiopia IT Opportunity 2010." The report highlights the dynamics of the IT market in the African country of Ethiopia, discusses the economic conditions...

  • Report Kenya IT Opportunity 2010

    February 15, 2011 | James Erickson

    This document highlights the dynamics of the IT market in the African country of Kenya, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...

  • Report Uganda IT Opportunity 2010

    February 15, 2011 | James Erickson

    This document highlights the dynamics of the IT market in the African country of Uganda, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...

  • Report Ethiopia IT Opportunity 2010

    February 15, 2011 | James Erickson

    This document highlights the dynamics of the IT market in the African country of Ethiopia, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...

  • Report Kenya IT Opportunity 2010 Data Tables

    February 15, 2011 | James Erickson

    These are the data tables for the report "Kenya IT Opportunity 2010." This report highlights the dynamics of the IT market in the African country of Kenya, discusses the economic conditions...

  • Report Uganda IT Opportunity 2010 Data Tables

    February 15, 2011 | James Erickson

    These are the data tables for the report "Uganda IT Opportunity 2010." The report highlights the dynamics of the IT market in the African country of Uganda, discusses the economic conditions...

  • Report Turkey Public Sector Market Analysis

    February 1, 2011 | James Erickson

    This document provides a comprehensive background of the dynamics in the public sector market in Turkey. This analysis will allow vendor strategists to address market opportunities in Turkey more...

  • Report Nigeria Public Sector Market Analysis Data Tables

    January 10, 2011 | James Erickson, Sameer Bhatnagar

    These are the data tables for the report "Nigeria Public Sector Market Analysis." The report provides a comprehensive background of the dynamics in the public sector market of the African country...

  • Report Nigeria Public Sector Market Analysis

    January 10, 2011 | James Erickson, Sameer Bhatnagar

    This document provides a comprehensive background of the dynamics in the public sector market of the African country of Nigeria. This analysis will allow vendor strategists to address market...

  • Report Public Sector Market Analysis: Pakistan Data Tables

    December 31, 2010 | Summer Hamad, James Erickson

    These are the data tables for the report "Public Sector Market Analysis: Pakistan." The report provides a comprehensive background of the dynamics in the public sector market in Pakistan. This...

  • Report Public Sector Market Analysis: Pakistan

    December 31, 2010 | Summer Hamad, James Erickson

    This document provides a comprehensive background of the dynamics in the public sector market in Pakistan. This analysis will allow vendor strategists to address market opportunities in Pakistan...

  • Report China Healthcare Environment And IT Opportunity Data Tables

    December 9, 2010 | Dane Anderson

    These are the data tables for the report, "China Healthcare Environment IT Opportunity." The report provides a comprehensive background of the healthcare dynamics in China in order to enable vendor...

  • Report Public Sector IT Opportunity: South Korea Data Tables

    September 1, 2010 | Dane Anderson

    These are the data tables for the report, "Public Sector IT Opportunity: South Korea." The report provides a comprehensive background of public sector dynamics in South Korea in order to enable...

  • Report Public Sector IT Opportunity: Singapore

    August 1, 2010 | Dane Anderson

    This document provides a comprehensive background of public sector dynamics in Singapore in order to enable vendor strategists to address market opportunities more successfully. Particular focus is...

  • Report Public Sector IT Opportunity: Singapore Data Tables

    August 1, 2010 | Dane Anderson

    These are the data tables for the report, "Public Sector IT Opportunity: Singapore." The report provides a comprehensive background of public sector dynamics in Singapore in order to enable vendor...

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